Amazon is one of the largest retailers in the world. To put it into context, the company’s market capitalization is larger than Sears, JC Penney, Nordstrom, Kohl’s, Macy’s, Best Buy, Target, and Walmart combined. However, despite its size — and admittedly impressive passion for pushing the boundaries of retail — it still occasionally gets things wrong. The company is still afflicted by all the same issues that its competitors face; damaged goods, incorrect items being sent out, and occasionally, orders never arriving. If you bought something on Amazon but the item never arrived at your front door, what can you...
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