25 December 2018

Automation & Artificial Intelligence: Job Encroachment or Job Enrichment (2/2)


In my previous article, I analyzed the level of jobs in an enterprises and proposed the depth of encroachment due to automation on those levels. (You can read it here)
Now, in this post, I shall try to look at what people working on those three levels should do in order to have a steady professional career.
Case 1: Nine to five computer jobs
It’s time for people falling under this category & doing mundane routine tasks to start upskilling themselves. These people can undergo training on new skills (data analytics, digital marketing, or higher formal education etc.). From an ITIL incident management role, an L1 or Service Desk agent may try upskill to a L2 skill level etc.
Case 2: Mid Management Level
Though the knowledge & decision making skills required at this level, keeps people working at this level safe. But since many service providers are toiling hard to make AI available at this level, hence, for the people at this level, the easiest way to stay relevant is to get their senior management buy-in on their skillset (though they too should try to upgrade). Cross-functional thinking, dependency building & taking end-to-end responsibility of execution may be the initial steps to show their skill-sets to buy management trust.
Case 3: Senior Management Level
Though automation & AI has little or no prevalence here, as of today, the people at this level are the ones who make decisions on adoption of automation in their enterprises. Hence, the challenge for the people at this level is to adopt automation responsibly in their enterprises, investing not only in automation, but also in training, educating & re-skilling their employees.
From job encroachment to job enrichment
For the people at the top level, they should inculcate the thought in the minds of their employees that automation is not going to cause job encroachment but job enrichment!
It’s about a thought process in solving problems in which the two approaches (human & machine) work together by complementing each other to use the advantages that each one has, resulting in Jobs Enrichment!
The leaders at the top management should not bogged down by claims of journalists and experts, but rather think logically upon the automation of process where the two approaches can work together, rather than machines substituting humans – This is what I call the enrichment strategy.
In my opinion, we should work to change the mindset, of employees & employers to ensure a different line of thought: automation is not job encroachment, but job augmentation.
This mindset has the power to change the upcoming time!

Automation, RPA & Artificial Intelligence: Job Encroachment or Job Enrichment (1/2)


In one of the sessions where I was explaining automation and the benefits it can bring to enterprises, I was asked an interesting question, “Considering all the hard & soft benefits which you mentioned, any CXO would be trying to get the bots into their environment, is my job SAFE? Or will I shown a pink slip in near future? What should I do?”
This question made me realize that though at the top level - automation, RPA & Artificial Intelligence - is gaining traction & creating buzz for innumerable reasons: cost optimization, improving process efficiencies & enhancing user experience; at the ground level, the level at which probably L0/L1 works, certain basics are missing resulting in fear in the minds of employees.
In this post, I shall share my two cents on effect of automation & job security at different levels in an enterprise & in the next post (the 2/2), what should a common person do.
As mentioned, for the job security part, I shall try to analyze the situation from three perspectives: from a person in a nine to five computer job, a person from a mid-management level & then from a person in a senior management level job. 
Case 1: Nine to five computer jobs
A typical automation (RPA) process works in bottom-to-top manner. It starts with analyzing what normal people do on the ground in a job, and then removes their intervention, step-by-step. It annuls any manual tasks which are either SOP (Standard Operating Procedures) driven or have a standard way of execution. Adding to this notion is that we have many players in the industry which have built bots that can automate standard routine tasks. So, if you feel that you fall under this category, then maybe you should start thinking on adding more knowledge flavors to your job to be safe.
Case 2: Mid Management Level
At mid management level, people perform certain knowledge work which required understanding language, serial decision making, tasks execution based upon that decisions etc.
Though not completely, AI is the disruption at this level. Here, the same players have tried to build data models and search algorithms to enable machines to perform less challenging cognitive work. But, as of today, many tasks which executives perform will get automated.
Case 3: Senior Management Level
The day-to-day tasks defined at this level are highly obscure, which requires analyzing a lot of conditions, contexts, situations, risks & many other unforeseeable parameters. Given the complexity of decision making and impact these decisions have, the amount of jobs encroachment by automation (RPA) & AI, at this level, as of today, is minimal or negligible.
So, for the people falling under case 1 & 2, the situation may seems dire. And that’s logical as well. But from an economy perspective, if we don’t create jobs at the same pace as encroached by automation, the number of jobless people will grow, and the social & psychological repercussions of unemployed population will be dire!


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Become a Certified IT Professional with this CompTIA Training


You don’t need years of experience to start working in IT. But to land your first gig, you will need to prove you have some key technical skills. The CompTIA A+ 220-901 Certification Training Master Class helps you learn the basics of professional IT and pass the widely-respected CompTIA A+ exam with flying colors. Right now, you can pick up all 10 hours of training for $9.99 at MakeUseOf Deals.

Professional Skills

There are many niches within the world of professional IT: technical supports, cybersecurity, network engineering, and so on. However, all of these specialisms are based on some fundamental skills.

This training helps you acquire those career building blocks. Through concise video lessons, you get a complete education in computing hardware. You don’t need any technical knowledge to take this course, and the curriculum is officially approved by CompTIA.

Along the way, you discover how to configure any PC, install the relevant operating system, and set up a network. You also get a tour of PC components, including motherboards, processors, memory, CPU, and more. This knowledge can help you troubleshoot problems and provide technical solutions.

Just as importantly, you get full prep for the CompTIA A+ 220-901 exam. This certification is essential if you want to work as an IT professional, and it will impress employers in other sectors.

10 Hours of Training for $9.99

The training is worth $299, but you can get lifetime access now for just $9.99.

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Read the full article: Become a Certified IT Professional with this CompTIA Training


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5 New Ways to Search YouTube and Find Trending and Awesome Videos


search-youtube-tips

Given the amount of great content on YouTube, you’d think it would be easier to find a video you want to watch. If you are frustrated with YouTube’s limited search functions or weird video suggestions, here’s how you can search for videos or find amazing things to watch.

In the recent past, YouTube has become better with some new features. But discovering new videos to watch is still difficult, especially since YouTube’s suggestions aren’t always great.

However, with the right third-party sites and apps, this is easy to fix.

Trinding (Web): Find New and Undiscovered Videos

There are so many videos on YouTube that some amazing footage is probably being ignored right now. Trinding is a community of YouTube enthusiasts looking to fix that by giving more exposure to such awesomeness.

Based on a subreddit about undiscovered videos, Trinding shares videos that have less than 50,000 views. The videos are sorted by mood or genre, and you can further check trending, new, and hall-of-fame videos.

The community has over 40,000 users, which leads to a whole bunch of great submissions of hitherto undiscovered gems. You might be the among the first few to watch something that goes viral later. How cool is that?

Popular 50 (Web): Real-Time Trending Videos by Country

Popular 50 has real-time trending YouTube videos by country

For some reason, YouTube makes you have to jump through hoops to find trending videos. It’ll give you recommendations and suggestions based on what you’ve already seen. Even when you find something trending, the next auto-playing video will be what YouTube thinks you should see, not the next most popular clip.

Popular 50 breaks this relentless cycle with a simple list of the 50 most popular videos on YouTube at any moment. Hot Trends, Popular Trends, and Rising Trends divide the videos. The list is further classified by country, as well as categories (autos and vehicles, comedy, entertainment, film and animation, gaming, how to and style, music, pets and animals, science and technology, and sports).

Spend a few minutes on Popular 50 and you’ll end up thinking that this is how YouTube should look and behave.

Tele.Rocks (Web): Turn YouTube Into Safe-Viewing Channels

TV is ideal for kids or to put it on in the background. On TV, you never have to think about what to watch next. Channels are set up, and the program will be playing. And most of the content is safe for viewing by anyone. Tele.Rocks brings a similar experience to the internet with YouTube videos.

There are six “channels” on Tele.Rocks:

  • Do It Yourself: For DIY videos and life hacks.
  • Black and White: For funny old black-and-white movies like Laurel and Hardy and Charlie Chaplin.
  • Music: For the latest pop songs from music charts.
  • Nature: For beautiful scenery and nature documentaries.
  • Chill Out: For calming and relaxing songs.
  • Kids: For children-friendly cartoons.

Pick a channel and it starts playing. You don’t have to interact any further. Plus, the channel works like a TV channel, in that everyone in the world is watching the same thing at the same time.

Tele.Rocks is ideal for anyone who wants safe videos from YouTube playing endlessly, without worrying about what will start next.

Utters (Web): Find Videos of Any Person Saying a Word or a Phrase

Utters searches YouTube to Find Videos of Any Person Saying a Word or a Phrase

How many videos do you think there are of President Trump saying “huge” on YouTube? Find out with Utters, a cool app that searches for words or phrases said by a certain person.

It’s quite easy to use. Type in the name of the person, followed by the word or the phrase. It’s not a fool-proof app, and you are likely to get some bad results if you have misspelled the name or the phrase.

The charm is in the search results, which skip directly to an endless stream of all the videos that match your query. The video will also automatically skip to the part that you searched for. You can go back and forward between the videos, or open a clip in a new tab to watch the full video.

It’s nice to see search results playing as videos of the relevant part, rather than a list of different videos that can be hit or miss. Utters won’t always be useful as a search tool, but it is great for discovering videos you would not have come across otherwise.

Old YouTube (Web): Search Videos From Oldest to Newest

Despite being owned by search giant Google, there are weird restrictions on how you can search on YouTube. One of those is that it won’t let you list search results from oldest to newest.

Old YouTube is a simple web app that gives you chronological control over YouTube search. When you perform a search, by default, it will show results from the oldest video matching your keywords.

You can add a starting year for the search results, or just go all the way back to the beginning of YouTube in 2005. It loads about five results at a time.

Or Just Watch YouTube’s Most Popular 15

One of these websites will definitely give you something awesome and new (or old) to watch. But these are better for people who have been on YouTube for a long time and seen the classics.

In case you are new to YouTube and haven’t seen the best of the best, here are the 15 most watched videos on YouTube, and why they are so popular.

Read the full article: 5 New Ways to Search YouTube and Find Trending and Awesome Videos


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How to Schedule your Google Forms and Limit Submissions


When you create a Google Form, it is public by default meaning anyone who has the link to the form can submit a response. Any quiz, poll or survey created inside Google Forms has no expiration date and it can collect unlimited number of responses until the form owner decides to manually close* the form.

For some Google Forms though, limits may be necessary.

  • If you are using Google Forms to accept entries for an online contest or a giveaway on your website, you may only want to accept the first ‘n’ entries strictly on a first-come first-served basis and close the form once that limit has reached.
  • If you are using Google Forms to collect sign-ups for an event, you may want specify a close date and automatically close the form once the event has ended.
  • If you are teacher who is using Google Forms for creating quiz assignments for the class, you may want to set time limits so that your form is open only on specific days during school hours and closed at all other times.
close-google-forms.png

How to Set Limits in Google Forms

Google Forms offers no option to either specify response limits or any expiration criteria but we can easily incorporate this functionality into our forms with the help of Google Forms add-ons.

To get started, install the Email Google Forms add-on from the Google store. This add-on, as the name suggests, is meant for sending forms response in an email message but it can also help you schedule Google Forms and limit responses.

After the add-on is installed, go to your Google Form and click the add-ons menu (it looks like a puzzle icon). Choose Email Notifications > Limit Google Form Responses and you’ll see the configuration screen as shown above (video).

Open Google Form Automatically

If your form is currently closed and not accepting responses, you can specify an open date and your closed Google Form will automatically open on the scheduled date. This is useful for event registration forms where the registrations should be opened for public only on a specific date.

Close Google Form Automatically

Next, you can specify the criteria when your Google Form should be closed for new responses. You can either specify the exact date when the form should be automatically closed or you can set the maximum number of responses that your form should allow before closing itself.

This is perfect option if you are planning to use Google Forms for registrations forms, surveys, contests or any other event that has a limited capacity or is valid only until a specific date and time.

Set the Closed Form Message

With the Google Form limiter, you can also specify the custom message that will be displayed when someone accesses your closed form. This message has to be in plain text and you cannot use rich formatting or HTML tags. You can however include line breaks, hyperlinks (URLs) and email addresses.

google-forms-open-close-schedule.gif

Open and Close Google Form on a Recurring Schedule

You can even setup recurring open and close schedule with the limiter. For instance, you can specify schedule such that your form will open every Monday and Tuesday between 8 AM and 11 AM. The form will not accept responses outside the specified time window.

The recurring schedule option should be useful for educators who only wish to provide access to the form to student on specific days during specific hours.

The Form limiter is written in Google Apps Script. You can find the source code on Github should you wish to roll out own customised limiter.

Also see: Create PDF documents from Google Forms

Important Things to Know

  • If you’ve specified both Response Limits and a Closing Date, whichever comes first will close the Google Form. 
  • The open and close date and time specified in the Google Form limiter are set as per the default timezone of your browser /computer.
  • The actual open and close time may sometimes vary ± 20 minutes from the specified time due to certain technical limitations of Google add-ons.
  • You can click the “Reset” button to completely remove the form schedule and closing limits.
  • If you would like to manually close your Google Form for new responses, open the Form, go to the Response tab and uncheck the “Accepting Responses” option. You can re-open the form anytime later by checking the “Not Accepting Responses” button.

The post How to Schedule your Google Forms and Limit Submissions appeared first on Digital Inspiration.


My product launch wishlist for Instagram, Twitter, Uber and more


‘Twas the night before Xmas, and all through the house, not a feature was stirring from the designer’s mouse . . . Not Twitter! Not Uber, Not Apple or Pinterest! On Facebook! On Snapchat! On Lyft or on Insta! . . . From the sidelines I ask you to flex your code’s might. Happy Xmas to all if you make these apps right.

Instagram

See More Like This – A button on feed posts that when tapped inserts a burst of similar posts before the timeline continues. Want to see more fashion, sunsets, selfies, food porn, pets, or Boomerangs? Instagram’s machine vision technology and metadata would gather them from people you follow and give you a dose. You shouldn’t have to work through search, hashtags, or the Explore page, nor permanently change your feed by following new accounts. Pinterest briefly had this feature (and should bring it back) but it’d work better on Insta.

Web DMs Instagram’s messaging feature has become the defacto place for sharing memes and trash talk about people’s photos, but it’s stuck on mobile. For all the college kids and entry-level office workers out there, this would make being stuck on laptops all day much more fun. Plus, youth culture truthsayer Taylor Lorenz wants Instagram web DMs too.

Upload Quality Indicator – Try to post a Story video or Boomerang from a crummy internet connection and they turn out a blurry mess. Instagram should warn us if our signal strength is low compared to what we usually have (since some places it’s always mediocre) and either recommend we wait for Wi-Fi, or post a low-res copy that’s replaced by the high-res version when possible.

Oh, and if new VP of product Vishal Shah is listening, I’d also like Bitmoji-style avatars and a better way to discover accounts that shows a selection of their recent posts plus their bio, instead of just one post and no context in Explore which is better for discovering content.

Twitter

DM Search – Ummm, this is pretty straightforward. It’s absurd that you can’t even search DMs by person, let alone keyword. Twitter knows messaging is a big thing on mobile right? And DMs are one of the most powerful ways to get in contact with mid-level public figures and journalists. PS: My DMs are open if you’ve got a news tip — @JoshConstine.

Unfollow Suggestions – Social networks are obsessed with getting us to follow more people, but do a terrible job of helping us clean up our feeds. With Twitter bringing back the option to see a chronological feed, we need unfollow suggestions more than ever. It should analyze who I follow but never click, fave, reply to, retweet, or even slow down to read and ask if I want to nix them. I asked for this 5 years ago and the problem has only gotten worse. Since people feel like their feeds are already overflowing, they’re stingy with following new people. That’s partly why you see accounts get only a handful of new followers when their tweets go viral and are seen by millions. I recently had a tweet with 1.7 million impressions and 18,000 Likes that drove just 11 follows. Yes I know that’s a self-own.

Analytics Benchmarks – If Twitter wants to improve conversation quality, it should teach us what works. Twitter offers analytics about each of your tweets, but not in context of your other posts. Did this drive more or fewer link clicks or follows than my typical tweet? That kind of info could guide users to create more compelling content.

Facebook

(Obviously we could get into Facebook’s myriad problems here. A less sensationalized feed that doesn’t reward exaggerated claims would top my list. Hopefully its plan to downrank “borderline content” that almost violates its policies will help when it rolls out.)

Batched Notifications – Facebook sends way too many notifications. Some are downright useless and should be eliminated. “14 friends responded to events happening tomorrow”? “Someone’s fundraiser is half way to its goal?” Get that shit out of here. But there are other notifications I want to see but that aren’t urgent nor crucial to know about individually. Facebook should let us decide to batch notifications so we’d only get one of a certain type every 12 or 24 hours, or only when a certain number of similar ones are triggered. I’d love a digest of posts to my Groups or Events from the past day rather than every time someone opens their mouth.

I so don’t care

Notifications In The “Time Well Spent” Feature – Facebook tells you how many minutes you spent on it each day over the past week and on average, but my total time on Facebook matters less to me than how often it interrupts my life with push notifications. The “Your Time On Facebook” feature should show how many notifications of each type I’ve received, which ones I actually opened, and let me turn off or batch the ones I want fewer of.

Oh, and for Will Cathcart, Facebook’s VP of apps, can I also get proper syncing so I don’t rewatch the same Stories on Instagram and Facebook, the ability to invite people to Events on mobile based on past invite lists of those I’ve hosted or attended, and the See More Like This feature I recommended for Instagram?

Uber/Lyft/Ridesharing

“Quiet Ride” Button – Sometimes you’re just not in the mood for small talk. Had a rough day, need to get work done, or want to just zone out? Ridesharing apps should offer a request for a quiet ride that if the driver accepts, you pay them an extra dollar (or get it free as a loyalty perk), and you get ferried to your destination without unnecessary conversation. I get that it’s a bit dehumanizing for the driver, but I’d bet some would happily take a little extra cash for their compliance.

“I Need More Time” Button – Sometimes you overestimate the ETA and suddenly your car is arriving before you’re ready to leave. Instead of cancelling and rebooking a few minutes later, frantically rushing so you don’t miss your window and get smacked with a no-show fee, or making the driver wait while they and the company aren’t getting paid, Uber, Lyft, and the rest should offer the “I Need More Time” button that simply rebooks you a car that’s a little further away.

Spotify/Music Streaming Apps

Scan My Collection – I wish I could just take photos of the album covers, spines, or even discs of my CD or record collection and have them instantly added to a playlist or folder. It’s kind of sad that after lifetimes of collecting physical music, most of it now sits on a shelf and we forget to play what we used to love. Music apps want more data on what we like, and it’s just sitting there gathering dust. There’s obviously some fun viral potential here too. Let me share what’s my most embarrassing CD. For me, it’s my dual copies of Limp Bizkit’s “Significant Other” because I played the first one so much it got scratched.

Friends Weekly Spotify ditched its in-app messaging, third-party app platform, and other ways to discover music so its playlists would decide what becomes a hit in order to exert leverage over the record labels to negotiate better deals. But music discovery is inherently social and the desktop little ticker of what friends are playing on doesn’t cut it. Spotify should let me choose to recommend my new favorite song or agree to let it share what I’ve recently played most, and put those into a Discover Weekly-style social playlist of what friends are listening to.

Snapchat

Growth – I’m sorry, I had to.

Bulk Export Memories – But seriously, Snapchat is shrinking. That’s worrisome because some users’ photos and videos are trapped on its Memories cloud hosting feature that’s supposed to help free up space on your phone. But there’s no bulk export option, meaning it could take hours of saving shots one at a time to your camera roll if you needed to get off of Snapchat, if for example it was shutting down, or got acquired, or you’re just bored of it.

Add-On Cameras – Snapchat’s Spectacles are actually pretty neat for recording first-person or underwater shots in a circular format. But otherwise they don’t do much more, and in some ways do much less, than your phone’s camera and are a long way from being a Magic Leap competitor. That’s why if Snapchat really wants to become a “Camera Company”, it should build sleek add-on cameras that augment our phone’s hardware. Snap previously explored selling a 360-camera but never launched one. A little Giroptic iO-style 360 lens that attaches to your phone’s charging port could let you capture a new kind of content that really makes people feel like they’re there with you. An Aukey Aura-style zoom lens attachment that easily fits in your pocket unlike a DSLR could also be a hit

iOS

Switch Wi-Fi/Bluetooth From Control Center – I thought the whole point of Control Center was one touch access, but I can only turn on or off the Wi-Fi and Bluetooth. It’s silly having to dig into the Settings menu to switch to a different Wi-Fi network or Bluetooth device, especially as we interact with more and more of them. Control Center should unfurl a menu of networks or devices you can choose from.

Shoot GIFs – Live Photos are a clumsy proprietary format. Instagram’s Boomerang nailed what we want out of live action GIFs and we should be able to shoot them straight from the iOS camera and export them as actual GIFs that can be used across the web. Give us some extra GIF settings and iPhones could have a new reason for teens to choose them over Androids.

Gradual Alarms – Anyone else have a heart attack whenever they hear their phone’s Alarm Clock ringtone? I know I do because I leave my alarms on so loud that I’ll never miss them, but end up being rudely shocked awake. A setting that gradually increases the volume of the iOS Alarm Clock every 15 seconds or minute so I can be gently arisen unless I refuse to get up.

Maybe some of these apply to Android, but I wouldn’t know because I’m a filthy casual iPhoner. Send me your Android suggestions, as well as what else you want to see added to your favorite apps.

[Image Credit: Hanson Inc]


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My product launch wishlist for Instagram, Twitter, Uber and more


‘Twas the night before Xmas, and all through the house, not a feature was stirring from the designer’s mouse . . . Not Twitter! Not Uber, Not Apple or Pinterest! On Facebook! On Snapchat! On Lyft or on Insta! . . . From the sidelines I ask you to flex your code’s might. Happy Xmas to all if you make these apps right.

Instagram

See More Like This – A button on feed posts that when tapped inserts a burst of similar posts before the timeline continues. Want to see more fashion, sunsets, selfies, food porn, pets, or Boomerangs? Instagram’s machine vision technology and metadata would gather them from people you follow and give you a dose. You shouldn’t have to work through search, hashtags, or the Explore page, nor permanently change your feed by following new accounts. Pinterest briefly had this feature (and should bring it back) but it’d work better on Insta.

Web DMs Instagram’s messaging feature has become the defacto place for sharing memes and trash talk about people’s photos, but it’s stuck on mobile. For all the college kids and entry-level office workers out there, this would make being stuck on laptops all day much more fun. Plus, youth culture truthsayer Taylor Lorenz wants Instagram web DMs too.

Upload Quality Indicator – Try to post a Story video or Boomerang from a crummy internet connection and they turn out a blurry mess. Instagram should warn us if our signal strength is low compared to what we usually have (since some places it’s always mediocre) and either recommend we wait for Wi-Fi, or post a low-res copy that’s replaced by the high-res version when possible.

Oh, and if new VP of product Vishal Shah is listening, I’d also like Bitmoji-style avatars and a better way to discover accounts that shows a selection of their recent posts plus their bio, instead of just one post and no context in Explore which is better for discovering content.

Twitter

DM Search – Ummm, this is pretty straightforward. It’s absurd that you can’t even search DMs by person, let alone keyword. Twitter knows messaging is a big thing on mobile right? And DMs are one of the most powerful ways to get in contact with mid-level public figures and journalists. PS: My DMs are open if you’ve got a news tip — @JoshConstine.

Unfollow Suggestions – Social networks are obsessed with getting us to follow more people, but do a terrible job of helping us clean up our feeds. With Twitter bringing back the option to see a chronological feed, we need unfollow suggestions more than ever. It should analyze who I follow but never click, fave, reply to, retweet, or even slow down to read and ask if I want to nix them. I asked for this 5 years ago and the problem has only gotten worse. Since people feel like their feeds are already overflowing, they’re stingy with following new people. That’s partly why you see accounts get only a handful of new followers when their tweets go viral and are seen by millions. I recently had a tweet with 1.7 million impressions and 18,000 Likes that drove just 11 follows. Yes I know that’s a self-own.

Analytics Benchmarks – If Twitter wants to improve conversation quality, it should teach us what works. Twitter offers analytics about each of your tweets, but not in context of your other posts. Did this drive more or fewer link clicks or follows than my typical tweet? That kind of info could guide users to create more compelling content.

Facebook

(Obviously we could get into Facebook’s myriad problems here. A less sensationalized feed that doesn’t reward exaggerated claims would top my list. Hopefully its plan to downrank “borderline content” that almost violates its policies will help when it rolls out.)

Batched Notifications – Facebook sends way too many notifications. Some are downright useless and should be eliminated. “14 friends responded to events happening tomorrow”? “Someone’s fundraiser is half way to its goal?” Get that shit out of here. But there are other notifications I want to see but that aren’t urgent nor crucial to know about individually. Facebook should let us decide to batch notifications so we’d only get one of a certain type every 12 or 24 hours, or only when a certain number of similar ones are triggered. I’d love a digest of posts to my Groups or Events from the past day rather than every time someone opens their mouth.

I so don’t care

Notifications In The “Time Well Spent” Feature – Facebook tells you how many minutes you spent on it each day over the past week and on average, but my total time on Facebook matters less to me than how often it interrupts my life with push notifications. The “Your Time On Facebook” feature should show how many notifications of each type I’ve received, which ones I actually opened, and let me turn off or batch the ones I want fewer of.

Oh, and for Will Cathcart, Facebook’s VP of apps, can I also get proper syncing so I don’t rewatch the same Stories on Instagram and Facebook, the ability to invite people to Events on mobile based on past invite lists of those I’ve hosted or attended, and the See More Like This feature I recommended for Instagram?

Uber/Lyft/Ridesharing

“Quiet Ride” Button – Sometimes you’re just not in the mood for small talk. Had a rough day, need to get work done, or want to just zone out? Ridesharing apps should offer a request for a quiet ride that if the driver accepts, you pay them an extra dollar (or get it free as a loyalty perk), and you get ferried to your destination without unnecessary conversation. I get that it’s a bit dehumanizing for the driver, but I’d bet some would happily take a little extra cash for their compliance.

“I Need More Time” Button – Sometimes you overestimate the ETA and suddenly your car is arriving before you’re ready to leave. Instead of cancelling and rebooking a few minutes later, frantically rushing so you don’t miss your window and get smacked with a no-show fee, or making the driver wait while they and the company aren’t getting paid, Uber, Lyft, and the rest should offer the “I Need More Time” button that simply rebooks you a car that’s a little further away.

Spotify/Music Streaming Apps

Scan My Collection – I wish I could just take photos of the album covers, spines, or even discs of my CD or record collection and have them instantly added to a playlist or folder. It’s kind of sad that after lifetimes of collecting physical music, most of it now sits on a shelf and we forget to play what we used to love. Music apps want more data on what we like, and it’s just sitting there gathering dust. There’s obviously some fun viral potential here too. Let me share what’s my most embarrassing CD. For me, it’s my dual copies of Limp Bizkit’s “Significant Other” because I played the first one so much it got scratched.

Friends Weekly Spotify ditched its in-app messaging, third-party app platform, and other ways to discover music so its playlists would decide what becomes a hit in order to exert leverage over the record labels to negotiate better deals. But music discovery is inherently social and the desktop little ticker of what friends are playing on doesn’t cut it. Spotify should let me choose to recommend my new favorite song or agree to let it share what I’ve recently played most, and put those into a Discover Weekly-style social playlist of what friends are listening to.

Snapchat

Growth – I’m sorry, I had to.

Bulk Export Memories – But seriously, Snapchat is shrinking. That’s worrisome because some users’ photos and videos are trapped on its Memories cloud hosting feature that’s supposed to help free up space on your phone. But there’s no bulk export option, meaning it could take hours of saving shots one at a time to your camera roll if you needed to get off of Snapchat, if for example it was shutting down, or got acquired, or you’re just bored of it.

Add-On Cameras – Snapchat’s Spectacles are actually pretty neat for recording first-person or underwater shots in a circular format. But otherwise they don’t do much more, and in some ways do much less, than your phone’s camera and are a long way from being a Magic Leap competitor. That’s why if Snapchat really wants to become a “Camera Company”, it should build sleek add-on cameras that augment our phone’s hardware. Snap previously explored selling a 360-camera but never launched one. A little Giroptic iO-style 360 lens that attaches to your phone’s charging port could let you capture a new kind of content that really makes people feel like they’re there with you. An Aukey Aura-style zoom lens attachment that easily fits in your pocket unlike a DSLR could also be a hit

iOS

Switch Wi-Fi/Bluetooth From Control Center – I thought the whole point of Control Center was one touch access, but I can only turn on or off the Wi-Fi and Bluetooth. It’s silly having to dig into the Settings menu to switch to a different Wi-Fi network or Bluetooth device, especially as we interact with more and more of them. Control Center should unfurl a menu of networks or devices you can choose from.

Shoot GIFs – Live Photos are a clumsy proprietary format. Instagram’s Boomerang nailed what we want out of live action GIFs and we should be able to shoot them straight from the iOS camera and export them as actual GIFs that can be used across the web. Give us some extra GIF settings and iPhones could have a new reason for teens to choose them over Androids.

Gradual Alarms – Anyone else have a heart attack whenever they hear their phone’s Alarm Clock ringtone? I know I do because I leave my alarms on so loud that I’ll never miss them, but end up being rudely shocked awake. A setting that gradually increases the volume of the iOS Alarm Clock every 15 seconds or minute so I can be gently arisen unless I refuse to get up.

Maybe some of these apply to Android, but I wouldn’t know because I’m a filthy casual iPhoner. Send me your Android suggestions, as well as what else you want to see added to your favorite apps.

[Image Credit: Hanson Inc]


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15 Helpful Spreadsheet Templates to Help Manage Your Finances


family-budget-excel-sheets

What if you could easily and accurately visualize your financial health? Wouldn’t it be great if you knew where your money was always?

Thankfully, Vertex42 has a range of spreadsheets that make this possible. Here are 15 of the best financial spreadsheets they have to offer.

1. Family Budget Planner

family budget planner free spreadsheet

When you’ve got a mortgage, children, a car payment, and other expenses to keep track of, it’s hard to balance the budget. You need a level of financial awareness that perhaps even Paul Krugman doesn’t possess. Or, you could just fire up Excel.

This spreadsheet can give even You Need A Budget a run for its money. It allows you to create a yearly budget to project earnings and expenditures, whilst taking care of variable expenditures and changes in income.

2. Personal Monthly Budget Worksheet

personal budget planner free spreadsheet

If you don’t have a family and you’re eager to take control of your finances, why don’t you check out this personal monthly budget spreadsheet?

It lets you create a budget just for you, and then compare it against what you spend. There are fields for daily expenditures, as well as entertainment and discretionary spending. It’s easy to use too.

The spreadsheet only spans a single page and can be printed on one sheet of paper in portrait orientation.

3. College Budget Template

college budget planner free spreadsheet

Going to university is scary. You’re away from your parents, and everything they did for you—washing, cooking and cleaning—is now something you must deal with. Alone. You’ll also have to take care of your finances and avoid the allure of overdrafts and credit cards.

How do you do that? With this college budget spreadsheet, of course. This allows you to plan for the cost of studying over the course of months, semesters, and years. It will help you to keep your bank account in the black.

4. Christmas Gift / Holiday Spending Budget

christmas budget planner free spreadsheet

It’s the most wonderful time of the year, as the song goes. It’s also the most eye-wateringly expensive time of the year, as families push themselves further and further into debt to buy lavish presents.

It doesn’t have to be this way.

This spreadsheet allows you to set a total budget, allocate it on a person-by-person basis, and use that as a guide to for your gift-buying strategy.

5. Travel Budget Worksheet

travel budget free spreadsheet

If you love to travel, you need to be meticulous in planning your costs.

With this beautiful travel budget worksheet, it is easy. The spreadsheet lets you set a total budget, subtract accommodation and transportation, and then factor in discretionary spending.

6. Money Manager for Kids

kids money manager free spreadsheet

Many parents give their children an allowance. It’s a great way for them to learn about the inherent value of money, and to buy the things they want. It’s also a great way to teach them about budgeting and saving.

So, why not also allow them to visualize their progress with this money manager for kids? It’s a budgeting template but packaged to appeal and cater for young minds.

7. Income Statement Template

income statement free spreadsheet

An income statement is a document that declares how much you earned, and how much you spent. They’re used in businesses and households alike to give a picture of the financial health.

This spreadsheet is designed for the small business owner and allows you to thoroughly and meticulously take control of your business’s finances.

8. Savings Goal Tracker

saving goals free spreadsheet

Saving money is hard. Especially when you don’t have a solid goal, other than to “have savings”. And let’s face it, there are a lot of shiny things on sale, that can easily pry your money from your wallet.

How do you deal with this? By visualizing your goals and charting your progress towards them. And what better way to do that than with this spreadsheet?

9. Credit Repair Spreadsheet

credit repair free spreadsheet

Times are tough. Many people are struggling. And many people find themselves in a hole, missing credit card and car payments, and when they climb out, they find their credit is shot.

But something can be done. Repairing one’s credit is not only possible, but it’s also relatively painless. With this spreadsheet, you can work towards rehabilitating yourself in the eyes of the credit reporting agencies.

10. Extra Payment Mortgage Calculator

mortgage calculator free spreadsheet

Mortgages are a bit like house guests. The sooner you’re rid of them, the better. The best and quickest way to get rid of a mortgage is to make extra payments. So, why not check out this extra payment calculator, which can show you the benefits of reduced interest when you pay off your mortgage in extra chunks. Brilliant!

11. Credit Account Register Template

credit register free spreadsheet

Lots of people do all their spending on a credit card. If you pay off your balance in full each month, it’s actually a great strategy. You’ll see faster resolution times if someone steals money from your account, and you can rack up thousands of points that you can spend on free goodies like hotel rooms and flights.

To make sure you’ve got a firm grasp on how much money you’re spending on credit, use this credit account register template.

12. Wedding Budget Planner

wedding budget free spreadsheet

Weddings are seriously expensive affairs. Of course, they don’t have to be—you should spend the money on a house or invest it in your pension instead. But most people who are in love don’t want to listen to such sound advice.

If you’re planning for your big day and intend to spend a lot of cash to create the perfect event, you need a wedding budget planner.

13. Donation Tracker

donation tracker free spreadsheet

Are you planning to organize a fundraising event? One of the most important aspects of a successful campaign is keeping an eye on the amount of money that’s coming in.

This spreadsheet offers columns for the date, type of payment, donor, and notes.

14. Price Comparison Template

price comparison free spreadsheet

The key to getting a good bargain is to shop around. But with so many places vying for your business—both on the high street and online—it can be hard to remember all the prices you’ve seen.

That’s where a price comparison tracker comes in useful. Enter all the prices you see and make an informed decision on the store you’re going to use.

15. Money Tracker

money tracker free spreadsheet

We’ll leave you with an app that’s been specially designed for use on the smartphone version of Excel. Columns are narrow and less cluttered, so it’s much easier to update on a small screen while you’re on-the-go.

Each column also has a drop-down list. You can use it to easily add the date or select one of your most common payees.

Other Useful Excel Spreadsheet Templates

Financial templates aren’t the only way that Excel can help you keep your life in order.

Check out our articles about the best productivity templates for Microsoft Excel and the best tax templates for Microsoft Excel to learn more.

Read the full article: 15 Helpful Spreadsheet Templates to Help Manage Your Finances


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Which Upgrades Will Improve Your PC Performance the Most?

A Beginner’s Guide to Overwatch Heroes


Overwatch is one of the best shooters on the market, but coming in as a beginner isn’t easy. You have to get a handle of the maps, play styles, and conventions to succeed. But the Overwatch heroes are at the heart of the game.

This guide is available to download as a free PDF. Download A Beginner’s Guide to Overwatch Heroes now. Feel free to copy and share this with your friends and family.

Each of the Overwatch heroes are unique. Their attacks, abilities, ultimates, roles, and best strategies are highly specific. When you’re getting started, having a basic understanding of each hero goes a long way toward picking one that suits you.

In this article, we’ll introduce you to each Overwatch hero in turn, and help you pick the best Overwatch hero for your play style.

Overwatch Hero Basics

As a complete Overwatch beginner, your best bet is to pick a hero that sounds good or looks cool to you. For your first few matches, you won’t know which characters best fit your play style. Use this time to figure out the different Overwatch roles and decide which you like best.

Pick a character that sounds like fun and start learning how they work. But don’t over-commit to one hero. After a bit, switch it up.

Play different roles and heroes within each role. Not only will this help you find the heroes that you like to play, but it will also help you learn the strengths and weaknesses of each character when you’re playing against them.

You can check out heroes in the Practice Range, or play a match against bots for a basic test drive. Alternatively, try the Mystery Heroes mode in the Arcade, which randomly switches heroes every time you die. We don’t recommend this for absolute newcomers, but it’s a great way to become more familiar with the game after you’ve played a bit.

On each hero’s information screen, you’ll see a difficulty rating of one to three stars. This gives you an idea of how much effort it takes to understand the hero’s kit, but doesn’t always account for the character’s skill floor and ceiling. We expand on difficulty ratings below.

Remember that team composition matters. A common setup is two damage heroes, two tanks, and two healers. On the hero select screen, the game tells when you’re missing a healer or have low damage output.

Having a well-balanced team is important, so take a look at your team and see which role needs filled. This flexibility will take you far in Overwatch.

Overwatch Hero Warning

Damage Heroes

Prior to June 2018, Overwatch split damage heroes into Offense and Defense categories. Now, they’re all in one group.

As you’d expect, damage heroes (also known as “DPS,” or damage per second) are responsible for securing kills. They’re generally a bit fragile (low-health heroes are often called “squishy”), but do the bulk of the team’s damage.

Ashe

Ashe Overwatch

Ashe is the newest hero at the time of writing. She’s an outlaw who has the unique ability to aim down the sights on her rifle. Doing so grants extra damage, but reduces the rate of fire.

As Ashe, you also have access to a Coach Gun that knocks enemies (and you) away. Her Dynamite lets you burn enemies over time and scare them away, as you can shoot the explosive to blow it up early. Ashe’s Omnic sidekick B.O.B. joins the fray when she uses her ultimate.

Difficulty: Medium. Ashe has a variety of situation abilities that take some getting used to, but her method of doing damage is pretty straightforward.

Play if: You like aiming down the sights and want additional ways to damage the enemy.

Bastion

Bastion Overwatch

A popular beginner Overwatch hero, Bastion uses a simple machine gun as his main weapon in Recon mode. By shifting into Sentry mode, however, he becomes an immobile turret with a massive rotary machine gun that dishes out heaps of damage.

Bastion’s self-healing ability is especially useful in this mode, because he makes himself a prime target. While his damage output is huge against unsuspecting targets, a coordinated team can easy shut down Bastion.

Difficulty: Easy. Bastion isn’t complicated—it’s all about finding a good spot and tearing into the enemy.

Play if: You want to be an immobile force of destruction (though we recommend being strategic with your placement).

Doomfist

Doomfist Overwatch

This hero is all about close-quarters combat. His shotgun-like Hand Cannon and melee attacks do a lot of damage, but he struggles at a distance. His ultimate, Meteor Strike, can clear a lot of space and easily pick off squishy targets.

Doomfist also generates shields when he does damage with his abilities. This high-risk/high-rewards setup makes it imperative that you get into the fray quickly.

Difficulty: Hard. Doomfist is all about managing your abilities to secure kills and keep escape routes open.

Play if: You love close-quarters combat and want to punch your opponents around.

Genji

Genji Overwatch

Genji is a fearsome adversary in the right hands. His shuriken-throwing is great for damaging from a distance, and his ultimate lets him devastate multiple targets quickly with a sword.

You’ll need to master his deflect, which sends all projectiles back to their sender. Genji’s powerful dash ability resets when he gets a kill, which can help you get away from danger.

In all, Genji is more of an assassin that secures kills and harasses the enemy that a consistent damage dealer like some of the other characters in this category.

Difficulty: Hard. Mastering Genji requires expert movement, situational awareness, and target prioritization.

Play if: You want to eliminate high-value targets and like moving around a lot.

Hanzo

Hanzo Overwatch

Hanzo takes a bow and arrow instead of a gun. He’s a mid-range sniper who can pick off targets and output lots of damage thanks to the Storm Arrow ability.

His Sonic Arrow serves as a radar pulse, marking your enemies. Hanzo’s ultimate sends two massive spirit dragons hurtling through walls and enemies, making it an excellent area denial tool.

Difficulty: Hard. Hanzo can output tons of damage, but accuracy is paramount when using him. If you can’t hit your targets, you’re better off with someone else.

Play if: You want to snipe, but not with a sniper rifle (and like big dragons).

Junkrat

Junkrat Overwatch

Junkrat is chaos personified. His primary weapon shoots bouncing grenades everywhere, and he can throw and detonate two mines to send enemies (and himself) flying. A trap lets him stop flanking enemies, too.

RIP-Tire, his ultimate, is a fast-moving bomb wheel that can get behind enemy lines and blow up several foes at once. Junkrat even releases a slew of grenades when he dies. And the best part is that none of his explosives can damage him.

Difficulty: Medium. You don’t have to aim much with Junkrat, but his abilities take some time to master. He also struggles at close range and against targets above him.

Play if: You like blowing everything up.

McCree

McCree Overwatch

This old-West-style gunslinger has a powerful revolver that’s best used at close or mid-range. It’s a hitscan weapon, making it great for taking down fast-moving targets like Pharah.

His secondary fire, Fan the Hammer, unleashes all remaining bullets at high speed with a significant accuracy penalty. This is great when combined with his Flashbang grenade. McCree’s ultimate is great for taking down lots of enemies at once, as long as you time it well.

Difficulty: Medium. McCree is an excellent duelist and counters flankers, but his mobility is poor and with just six bullets, missing shots is costly.

Play if: You consider yourself a marksman, but don’t want to play a sniper.

Mei

Mei Overwatch

Mei has a strong ability to stop the enemy’s progress. Her Endothermic Blaster shoots a stream of supercooled fluid, slowing and eventually freezing enemies in place. This makes them especially vulnerable to her secondary fire, a nasty icicle.

She can also encase herself in ice to regain health. While the Ice Wall ability can break up or trap the opposing team, it’s easy to mess up your teammates with it too.

Difficulty: Hard. Mei controls the battlefield when played well, but using her wall at the right time is crucial. Both of her firing modes take practice, too.

Play if: You like to defend strategically, or want to freeze annoying opponents.

Pharah

Pharah Overwatch

This rocket soldier’s greatest strength lies in her ability to hover high above the battlefield, raining a constant barrage of rockets on the enemy. Pharah is one of the hardest-hitting heroes in the game, but even with the splash damage from her rockets, landing a hit isn’t guaranteed.

And keep in mind that floating over everyone’s heads makes you a big target for hitscan heroes like McCree and Solider: 76.

Difficulty: Easy. Phrarah dominates when her enemies can’t aim well, and has no complicated abilities to master.

Play if: You want to do a lot of damage from the skies.

Reaper

Reaper Overwatch

Reaper’s coolness factor draws in many beginners. His twin Hellfire shotguns do a ton of damage if you can get in close. Stealthy movement, aided by a teleport ability, is required to use him effectively as a flanker.

If you can spring from the shadows and unleash a volley of shots, not much will survive; Reaper is great for shredding tanks. You’ll also profit from the destruction, as Reaper absorbs 30% of damage given as health.

Difficulty: Easy. Reaper’s movement abilities let him slink around the map, and your objective is to kill everything in sight.

Play if: You like to sneak around and surprise your opponents with a hail of shotgun pellets.

Soldier: 76

Solider: 76 Overwatch

With a hitscan pulse rifle, rocket grenades, the ability to sprint, and a little burst of healing, Soldier: 76 is a lot like a character from Call of Duty or other first-person shooters. He’s a run-and-gun shooter that excels at mid-range.

If you’ve played a shooter before, he’s an easy DPS hero to start with, but don’t underestimate him. Soldier: 76 is a solid pick all-around, even after you’ve graduated from the beginner level.

Difficulty: Easy. Soldier’s basic ability kit makes him easy to learn and utilize, as he doesn’t have any major weaknesses.

Play if: You’ve played other shooters and want an easy introduction to Overwatch.

Sombra

Sombra Overwatch

Sombra stands out as an elite hacker. She can hack opponents to block their abilities for a few seconds, or hack health packs to make them work only for your team. It’s a great skill, but takes some practice to get used to.

If you can use her stealth and hacking to surprise the enemy, her machine pistol can burn through foes quickly. Map knowledge is key when using Sombra to get the drop on enemies, especially since she can see low-health characters through walls.

Difficulty: Hard. Sombra requires detailed map knowledge, good target prioritization, and team communication to be truly effective.

Play if: You like being sneaky and want to irritate the other team.

Symmetra

Symmetra Overwatch

Symmetra’s Photon Projector does more damage the longer it hits an enemy, and even generates ammo when aimed at a shield. As it builds up, this beam can slice through enemies in no time. Its alternate fire shoots energy balls.

Her kit has two other key parts. She can throw three small turrets that damage and slow enemies. And her teleporter lets her team warp to a remote location, perfect for transporting low-mobility heroes where they couldn’t normally go.

The Photon Barrier ultimate deploys a huge shield that covers the entire map. This can block an enemy’s push, or give you a barrier to cover an advance.

Difficulty: Medium. Symmetra’s abilities have a lot of utility, but they require practice to use effectively.

Play if: You want to have a subtle, but strong, effect on the game.

Torbjörn

Torbjörn Overwatch

This Swedish engineer has a rivet gun that can fire close-range or medium-range shots. Once you’ve learned its projectile arc, long-range headshots become a lot of fun.

Torbjörn’s signature ability allows him to create fast-firing turrets that give you a lot of extra firepower in a fight. His ultimate coats an area in molten lava, denying enemy movement.

Difficulty: Medium. Torb is great at locking down an area, but using his turret effectively takes practice.

Play if: You like the idea of a turret helping you do your job.

Tracer

Tracer Overwatch

Tracer seeks to get in close and dish out lots of damage with her dual automatic weapons. She’s all about taking advantage of movement, as she can use Blink to teleport short distances and Recall to rewind time a few seconds and regain health. Her ultimate is a simple sticky bomb, and her pulse pistols are straightforward.

She’s Overwatch’s poster child, but her low health means you need to master her movement to stay alive.

Difficulty: Medium. Tracer is hard to hit if you use her abilities well, but her fragility means you can’t afford to make mistakes.

Play if: You like to move fast and dish out damage before quickly disappearing again.

Widowmaker

Widowmaker Overwatch

Overwatch’s true sniper, Widowmaker is all about long-distance headshots. Her sniper rifle turns into an automatic rifle for close-range combat, but she’s best when she’s sniping.

If you have a great aim and can consistently get headshots on fast-moving targets, Widowmaker is a huge asset to a team. But since she’s usually not on the objective, she offers little utility aside from getting kills.

Difficulty: Medium. If you don’t hit key shots with Widow, you’re not doing your team any favors.

Play if: You’re a sniper, through and through.

Tank Heroes

Overwatch’s tank heroes hold the front line, soak up damage, and help their teammates dish out damage.

Though not official, players differentiate between “main tanks” and “off-tanks.” Main tanks hold the front line with a shield, while off-tanks have other priorities.

D.Va

D.Va Overwatch

D.Va’s MEKA fires twin fusion cannons and unleashes a barrage of micro missiles. Her Defense Matrix can stop nearly every projectile in the game, including ultimates like Hanzo’s.

Her mech also has a boost that closes distance fast and can knock enemies off the map. When her mech’s health drops to zero, D.Va ejects and has a pistol that she can use until her next mech is ready.

Difficulty: Medium. D.Va is an incredibly versatile off-tank who can dive onto enemies, protect her team’s backline, and use her shield to absorb damage.

Play if: You want to be a mobile tank who can swap roles in an instant—and not die when you lose all your health.

Orisa

Orisa Overwatch

A main tank, Orisa is slow-moving and forms a strong frontline. She can fire shields anywhere, boosts her own defenses for a few seconds with Fortify, and lays down a near-constant stream of fusion bullets.

Her ultimate amps up the damage of everyone around her, making her an asset during team pushes. And her Halt! projectile pulls enemies to make them vulnerable or drop them off a ledge.

Difficulty: Medium. Orisa’s deployable shield placement is easy to botch, and her abilities require good timing.

Play if: You want to coordinate and support the actions of your team, and don’t mind moving at glacial speeds.

Reinhardt

Reinhardt Overwatch

Reinhardt has a giant, rocket-powered hammer. In addition to a beefy shield, he can fire a flaming projectile. This main tank also has the ability to charge forward at high speed, pinning enemies to walls for huge damage.

His Earthshatter ultimate knocks enemies down, leaving them open to hammer strikes. Reinhardt is a great starter tank for a reason: his shield can successfully lead a team charge, yet he can dish out damage with the best of them. A good Reinhardt will serve as the backbone of a team.

Difficulty: Easy. Reinhardt’s barrier is simple and your role is to stay in the front and protect the team.

Play if: You want to lead the charge and protect your teammates from just about everything. Just remember not to get carried away doing damage.

Roadhog

Roadhog Overwatch

Roadhog is a beefy off-tank. His signature ability is the Chain Hook, which grabs an enemy and reels them in for a close-range blast from his shotgun-like Scrap Gun.

His huge health pool and ability to quickly heal himself give Roadhog high survivability. Whole Hog, his ultimate, makes his weapon fully automatic for a few seconds. This can push enemies away from an objective or trap them in a corridor.

Difficulty: Easy. Roadhog is all about hooking out-of-position enemies to punish them. His self-heal keeps you alive even when healers are down.

Play if: You want maximum durability and to destroy opponents with the Chain Hook.

Winston

Winston Overwatch

Winston’s Tesla Cannon is one of the few weapons in Overwatch that doesn’t require much aiming. The beam tracks opponents, so as long as you point it in the right direction, it’ll hit. His short range isn’t a problem because of his rocket jump, which propels him into a battle.

He can also drop a shield to protect himself and his teammates. And when his Primal Rage ultimate kicks in, he goes full King Kong on the opposing team. Winston is usually considered a main tank due to his shield, but requires good coordination with his team as his weapon isn’t particularly strong.

Difficulty: Medium. Winston is a strong harasser, but the long cooldown times for his abilities can leave him defenseless without help.

Play if: You don’t like aiming too much, or want to dive behind enemy lines to kill squishy targets like Tracer and Zenyatta.

Wrecking Ball

Wrecking Ball Overwatch

As a highly mobile off-tank, Wrecking Ball switches between a rolling ball and a mech with cannon weapons. His grappling hook lets him pick up speed to slam into enemies. And when he gets into trouble, he can deploy a shield that increases in strength the more enemies that are nearby.

His Minefield ultimate drops a group of proximity mines which can cover a key area for several seconds. Playing Wrecking Ball is all about controlling an area and initiating fights. But he’s a poor solo tank, as he doesn’t have a way to protect allies.

Difficulty: Hard. Wrecking Ball has to keep moving to be effective and stay alive, but knowing when to engage and when to back off is tricky.

Play if: You want to bowl into your enemies and lead the team charge.

Zarya

Zarya Overwatch

Another off-tank, Zarya has a Particle Cannon that can do a huge amount of damage—if you manage it correctly. She has the ability to deploy a shield around herself or a teammate. Any damage that these shields block powers up her weapon’s charge. And her ultimate, Graviton Surge, sucks enemies into a black hole for a huge opportunity.

When played well, Zarya can save her teammates from otherwise deadly situations (like getting hooked by Roadhog) and decimate enemies with a charged-up weapon. But strategically deploying those shields is crucial, which gives Zarya a steep learning curve.

Difficulty: Hard. It’s quite difficult to read situations and know when to use Zarya’s shields. And if you’re not saving teammates and running at high charge, Zarya’s utility is low.

Play if: You want to soak up enemy damage, protect teammates, and deal big damage.

Support Heroes

These Overwatch heroes exist to keep their teammates alive and provide other important utilities. As a support player, you’re usually the prime target for the enemy, so playing smart is critical.

Like tanks, you’ll often hear healers divided into main and off-healers. Off-healers typically don’t output enough healing to keep the team alive, so they’re best paired with a main healer.

Ana

Ana Overwatch

Ever wanted to shoot your teammates? With Ana, you can. Her Biotic Rifle rounds damage enemies and heal teammates. But that’s not all she offers her team.

Her Biotic Grenades increase healing for a teammate and block enemies from receiving healing for a moment. The Sleep Dart knocks enemies out, leaving them vulnerable. Ana’s ultimate, Nano Boost, buffs a teammate by boosting their damage given and reducing damage taken.

If you have solid sniping chops, Ana is a fun and dynamic hero. She’s a main healer as long as you consistently hit your shots.

Difficulty: Hard. Ana is the most difficult Support character to play because she requires accurate aiming and her abilities are tough to use effectively.

Play if: You’re an accurate sniper who wants to heal teammates at a range.

Brigitte

Brigitte Overwatch

Brigitte is a tank-like off-healer. She has a small shield that can protect herself or a teammate. Her most powerful ability, Shield Bash, stuns an enemy to open them up to attack. And her Rocket Flail smacks enemies around, healing nearby allies when she does damage thanks to her Inspire ability.

She also has a Repair Pack to heal enemies (and provide armor, if they’re already topped off). Her ultimate, Rally, lets her move faster and grants armor to all allies nearby.

Difficulty: Easy. Due to her fight-winning Shield Bash and mace with large area of effect, Brigitte makes it easy to play a major part in team fights.

Play if: You like the idea of playing Tank, but also want to heal your team.

Lúcio

Lúcio Overwatch

Lúcio is a DJ whose weapon and abilities are music-based. He can switch between two songs that either heal or speed boost his nearby teammates. His Sonic Amplifier’s secondary fire will boop enemies back, which is great for knocking foes off ledges. And even cooler, he can ride on walls!

His Sound Barrier ultimate gives teammates shields, which can save them from a huge enemy attack. Depending on your team composition, Lúcio can be a main or off-healer. Learning when to switch between his healing and speed boosts is key to mastering him.

Difficulty: Medium. While he’s easy enough to understand, Lúcio has a high skill ceiling. Mastering his movement will take work.

Play if: You want to stay with the team and boost them, and love zipping around.

Mercy

Mercy Overwatch

Mercy is the most straightforward healer to play. Her staff can toggle between healing and damage boosting one teammate at a time. The Guardian Angel ability lets her fly to teammates in need, and she can slow her descent to stay in the air longer. Mercy also heals herself after she avoids damage for a short time.

Her most powerful ability is Resurrect, which lets her bring a teammate back from the dead. But it has a long cooldown and Mercy is vulnerable when using it, so take caution. With every aspect of Mercy, positioning is key to staying alive.

Difficulty: Easy. Mercy doesn’t have any particularly complex abilities, making her a great beginner main healer.

Play if: You want a powerful healer who can fly around to any ally in need, and love to revive people.

Moira

Moira Overwatch

Moira’s Biotic Grasp ability represents the dual nature of her kit. One hand sprays healing mist that repairs nearby allies, but it has limited resources. The other hand fires a beam that drains enemies’ health and recharges her healing energy quickly.

She can also fire two Biotic Orbs, one that damages enemies and another that heals allies. Coalescence, her ultimate, is a long-range beam that both heals allies and damages foes at the same time. Finally, Fade lets her disappear for a moment to dodge damage and get closer to teammates.

If you stay with your team and keep your healing resources up by draining enemies, Moira can output an immense amount of healing, making her a solid main healer pick.

Difficulty: Medium. Moira is all about balance. You must damage enemies occasionally, but knowing when to do this while keeping your teammates alive is vital.

Play if: You want to have strong healing potential and don’t mind getting close to enemies to top up your energy.

Zenyatta

Zenyatta Overwatch

Similar to Moira, Zenyatta is capable of both damage and healing. His accurate Orb of Destruction attack does a huge amount of damage for a support. He can also charge up a volley of orbs to take out low-HP heroes in one shot.

Zenyatta can place an Orb of Harmony on a teammate to heal them as long as he keeps line of sight. Similarly, Orb of Discord will make an enemy take 30% more damage. His ultimate, Transcendence, grants him invincibility and rapidly heals nearby allies, canceling out enemy ultimates like Genji’s.

While his abilities are simple, playing Zenyatta is not. He’s extremely fragile and slow, meaning he has no options to escape enemy flankers or snipers. He’s also an off-healer, as his Harmony orb doesn’t do enough healing to keep an entire team going.

Difficulty: Hard. Zenyatta requires you to constantly read the battle to decide who should have the Harmony and Discord orbs. He’s vulnerable to many forms of damage, but staying alive is vital to keep your team buffs going.

Play if: You want to both heal and do deal damage, and can make decisions based on the big picture.

The Best Overwatch Heroes for Beginners

Still not sure who to try first? Here are a few suggestions for Overwatch beginner heroes (and a few to avoid at first):

  • For damage, choose Soldier: 76. His weapons, abilities, and controls are easy to get the hang of, and he’s a solid character at many levels of play.
  • Avoid Doomfist, Sombra, and Genji. All three require tightly managing ability cooldowns, picking the right targets, and using the map to your advantage.
  • For tanks, choose Roadhog. It takes a while to get the hang of the Chain Hook. But his large health pool, quick self-healing, and a shotgun-style cannon make him accessible.
  • Avoid Zarya. Knowing when to apply her shields takes some practice, and if you’re not charging your weapon, you’re of little use.
  • For support, choose Mercy. You can heal and provide damage boosts constantly, as well as revive dead teammates. Stay out of the line of fire, and you’ll be fine.
  • Avoid Ana and Zenyatta. Ana requires excellent accuracy and her abilities are tricky. Zenyatta is highly vulnerable and requires good game sense.

Which Overwatch Hero Will You Pick?

With so many unique Overwatch heroes, you should be able to find a character that fits your play style. It’s just a matter of getting started. We recommend that you play all the heroes at least few times, even ones who don’t sound like your type.

You might be surprised whose play styles you enjoy, and you’ll get good insight into how to play against other heroes. Plus, since Overwatch lets you change your hero anytime, having some other options at the ready can help turn the tide of a fight. Switching to counter your enemy’s composition is key.

For more games that require teamwork, take a look at highly tactical shooters you should try.

Image Credit: BagoGames/Flickr

Read the full article: A Beginner’s Guide to Overwatch Heroes


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