19 December 2019

Facebook is building an operating system so it can ditch Android


Facebook doesn’t want its hardware like Oculus and Portal to be at the mercy of Google because they rely on its Android operating system. That’s why Facebook has tasked a co-author of Microsoft’s Windows NT named Mark Lucovsky with building the social network an operating system from scratch, according the The Information’s Alex Heath.

“We really want to make sure the next generation has space for us” says Facebook’s VP of hardware Andrew ‘Boz’ Bosworth. “We don’t think we can trust the marketplace or competitors to ensure that’s the case. And so we’re gonna do it ourselves.”

By moving to its own OS, Facebook could have more freedom to bake social interaction — and hopefully privacy — deeper into its devices. It could also prevent a disagreement between Google and Facebook from derailing the roadmaps of Oculus, Portal, or future gadgets. We’ve asked Facebook for more details on its homegrown operating system.

One added bonus of moving to a Facebook-owned operating system? It could make it tougher to force Facebook to spin out some of its acquisitions, especially if Facebook goes with Instagram branding for its future augmented reality glasses.

Facebook Portal Lineup

Facebook has always been sore about not owning an operating system and having to depend on the courtesy of some of its biggest rivals. Those include Apple, who’s CEO Tim Cook has repeatedly thrown jabs at Facebook and its chief Mark Zuckerberg over privacy and data collection. In a previous hedge against the power of the mobile operating systems, Facebook worked on a secret project codenamed Oxygen circa 2013 that would help it distribute Android apps from outside the Google Play store if necessary, Vox’s Kurt Wagner reported.

That said, its last attempt to wrestle more control of mobile away from the OS giants in 2013 went down in flames. The Facebook phone, built with HTC hardware, ran a forked version of Android and the Facebook Home user interface. But drowning the experience in friends’ photos and Messenger chat bubbles proved wildly unpopular and both the HTC First and Facebook Home were shelved.

Now Facebook is hoping to learn from past mistakes as it ramps up its hardware efforts with a new office for the team in Burlingame, 15 miles north of the company’s headquarters. The 70,000-square-foot space is designed to house roughly 4,000 employees.

Interested in potentially controlling more of the hardware stack, Facebook held acquisition talks with $4.5 billion market cap semiconductor company Cirrus Logic, which makes audio chips for Apple and more, The Information reports. That deal never happened, and it’s unclear how far the talks went given tech giants constantly keep their M&A teams open to discussions. But it shows how serious Facebook is taking hardware, even if Portal and Oculus sales have been slow to date.

That could start to change next year, though, as flagship virtual reality experiences hit the market. I got a press preview of the upcoming Medal Of Honor first-person shooter that will launch on the Oculus Quest in 2020. An hour of playing the World War 2 game flew by, and it was one of the first VR games that felt like you could enjoy it week after week rather than being just a tech demo. Medal Of Honor could prove to be the killer app that convinces gamers they have to get a Quest.

Facebook has also been working on hardware experiences for the enterprise. Facebook Workplace video calls can now run on Portal, with its smart camera auto-zooming to keep everyone in the board room in frame or focus on the action. The Information reports Facebook is also prototyping a VR videoconferencing system that Boz has been testing with his team.

The hardware initiatives meanwhile feed back into Facebook’s core ad business. It’s now using some data about what people do on their Oculus or Portal to target them with ads. From playing certain games to accessing kid-focused experiences to virtually teleporting to vacation destinations, there’s plenty of lucrative data for Facebook to potentially mine.

Facebook even wants to know what’s on our mind before we act on it. The Information reports that Facebook’s brain-computer interface hardware for controlling interfaces by employing sensors to recognize a word a user is thinking has been shrunk down. It’s gone from the size of a refridgerator to something hand-held but still far from ready for integration into a phone.

Selling Oculus headsets, Portal screens, and mind-readers might never generate the billions in profits Facebook earns from its efficient ads business. But they could ensure the social network isn’t locked out of the next waves of computing. Whether those are fully immersive like virtual reality, convenient complements to our phones like smart displays, or minimally-invasive sensors, Facebook wants them to be social. If it can bring your friends along to your new gadgets, Facebook will find some way to squeeze out revenue while keeing these devices from making us more isolated and less human.


Read Full Article

Facebook is building an operating system so it can ditch Android


Facebook doesn’t want its hardware like Oculus and Portal to be at the mercy of Google because they rely on its Android operating system. That’s why Facebook has tasked a co-author of Microsoft’s Windows NT named Mark Lucovsky with building the social network an operating system from scratch, according the The Information’s Alex Heath.

“We really want to make sure the next generation has space for us” says Facebook’s VP of hardware Andrew ‘Boz’ Bosworth. “We don’t think we can trust the marketplace or competitors to ensure that’s the case. And so we’re gonna do it ourselves.”

By moving to its own OS, Facebook could have more freedom to bake social interaction — and hopefully privacy — deeper into its devices. It could also prevent a disagreement between Google and Facebook from derailing the roadmaps of Oculus, Portal, or future gadgets. We’ve asked Facebook for more details on its homegrown operating system.

One added bonus of moving to a Facebook-owned operating system? It could make it tougher to force Facebook to spin out some of its acquisitions, especially if Facebook goes with Instagram branding for its future augmented reality glasses.

Facebook Portal Lineup

Facebook has always been sore about not owning an operating system and having to depend on the courtesy of some of its biggest rivals. Those include Apple, who’s CEO Tim Cook has repeatedly thrown jabs at Facebook and its chief Mark Zuckerberg over privacy and data collection. In a previous hedge against the power of the mobile operating systems, Facebook worked on a secret project codenamed Oxygen circa 2013 that would help it distribute Android apps from outside the Google Play store if necessary, Vox’s Kurt Wagner reported.

Now Facebook is ramping up its hardware efforts with a new office for the team in Burlingame, 15 miles north of the company’s headquarters. The 70,000-square-foot space is designed to house roughly 4,000 employees.

Interested in potentially controlling more of the hardware stack, Facebook held acquisition talks with $4.5 billion market cap semiconductor company Cirrus Logic, which makes audio chips for Apple and more, The Information reports. That deal never happened, and it’s unclear how far the talks went given tech giants constantly keep their M&A teams open to discussions. But it shows how serious Facebook is taking hardware, even if Portal and Oculus sales have been slow to date.

That could start to change next year, though, as flagship virtual reality experiences hit the market. I got a press preview of the upcoming Medal Of Honor first-person shooter that will launch on the Oculus Quest in 2020. An hour of playing the World War 2 game flew by, and it was one of the first VR games that felt like you could enjoy it week after week rather than being just a tech demo. Medal Of Honor could prove to be the killer app that convinces gamers they have to get a Quest.

Facebook has also been working on hardware experiences for the enterprise. Facebook Workplace video calls can now run on Portal, with its smart camera auto-zooming to keep everyone in the board room in frame or focus on the action. The Information reports Facebook is also prototyping a VR videoconferencing system that Boz has been testing with his team.

The hardware initiatives meanwhile feed back into Facebook’s core ad business. It’s now using some data about what people do on their Oculus or Portal to target them with ads. From playing certain games to accessing kid-focused experiences to virtually teleporting to vacation destinations, there’s plenty of lucrative data for Facebook to potentially mine.

Facebook even wants to know what’s on our mind before we act on it. The Information reports that Facebook’s brain-computer interface hardware for controlling interfaces by employing sensors to recognize a word a user is thinking has been shrunk down. It’s gone from the size of a refridgerator to something hand-held but still far from ready for integration into a phone.

Selling Oculus headsets, Portal screens, and mind-readers might never generate the billions in profits Facebook earns from its efficient ads business. But they could ensure the social network isn’t locked out of the next waves of computing. Whether those are fully immersive like virtual reality, convenient complements to our phones like smart displays, or minimally-invasive sensors, Facebook wants them to be social. If it can bring your friends along to your new gadgets, Facebook will find some way to squeeze out revenue while keeing these devices from making us more isolated and less human.


Read Full Article

Facebook is building an operating system so it can ditch Android


Facebook doesn’t want its hardware like Oculus and Portal to be at the mercy of Google because they rely on its Android operating system. That’s why Facebook has tasked a co-author of Microsoft’s Windows NT named Mark Lucovsky with building the social network an operating system from scratch, according the The Information’s Alex Heath.

“We really want to make sure the next generation has space for us” says Facebook’s VP of hardware Andrew ‘Boz’ Bosworth. “We don’t think we can trust the marketplace or competitors to ensure that’s the case. And so we’re gonna do it ourselves.”

By moving to its own OS, Facebook could have more freedom to bake social interaction — and hopefully privacy — deeper into its devices. It could also prevent a disagreement between Google and Facebook from derailing the roadmaps of Oculus, Portal, or future gadgets. We’ve asked Facebook for more details on its homegrown operating system.

One added bonus of moving to a Facebook-owned operating system? It could make it tougher to force Facebook to spin out some of its acquisitions, especially if Facebook goes with Instagram branding for its future augmented reality glasses.

Facebook Portal Lineup

Facebook has always been sore about not owning an operating system and having to depend on the courtesy of some of its biggest rivals. Those include Apple, who’s CEO Tim Cook has repeatedly thrown jabs at Facebook and its chief Mark Zuckerberg over privacy and data collection. In a previous hedge against the power of the mobile operating systems, Facebook worked on a secret project codenamed Oxygen circa 2013 that would help it distribute Android apps from outside the Google Play store if necessary, Vox’s Kurt Wagner reported.

Now Facebook is ramping up its hardware efforts with a new office for the team in Burlingame, 15 miles north of the company’s headquarters. The 70,000-square-foot space is designed to house roughly 4,000 employees.

Interested in potentially controlling more of the hardware stack, Facebook held acquisition talks with $4.5 billion market cap semiconductor company Cirrus Logic, which makes audio chips for Apple and more, The Information reports. That deal never happened, and it’s unclear how far the talks went given tech giants constantly keep their M&A teams open to discussions. But it shows how serious Facebook is taking hardware, even if Portal and Oculus sales have been slow to date.

That could start to change next year, though, as flagship virtual reality experiences hit the market. I got a press preview of the upcoming Medal Of Honor first-person shooter that will launch on the Oculus Quest in 2020. An hour of playing the World War 2 game flew by, and it was one of the first VR games that felt like you could enjoy it week after week rather than being just a tech demo. Medal Of Honor could prove to be the killer app that convinces gamers they have to get a Quest.

Facebook has also been working on hardware experiences for the enterprise. Facebook Workplace video calls can now run on Portal, with its smart camera auto-zooming to keep everyone in the board room in frame or focus on the action. The Information reports Facebook is also prototyping a VR videoconferencing system that Boz has been testing with his team.

The hardware initiatives meanwhile feed back into Facebook’s core ad business. It’s now using some data about what people do on their Oculus or Portal to target them with ads. From playing certain games to accessing kid-focused experiences to virtually teleporting to vacation destinations, there’s plenty of lucrative data for Facebook to potentially mine.

Facebook even wants to know what’s on our mind before we act on it. The Information reports that Facebook’s brain-computer interface hardware for controlling interfaces by employing sensors to recognize a word a user is thinking has been shrunk down. It’s gone from the size of a refridgerator to something hand-held but still far from ready for integration into a phone.

Selling Oculus headsets, Portal screens, and mind-readers might never generate the billions in profits Facebook earns from its efficient ads business. But they could ensure the social network isn’t locked out of the next waves of computing. Whether those are fully immersive like virtual reality, convenient complements to our phones like smart displays, or minimally-invasive sensors, Facebook wants them to be social. If it can bring your friends along to your new gadgets, Facebook will find some way to squeeze out revenue while keeing these devices from making us more isolated and less human.


Read Full Article

Facebook is building an operating system so it can ditch Android


Facebook doesn’t want its hardware like Oculus and Portal to be at the mercy of Google because they rely on its Android operating system. That’s why Facebook has tasked a co-author of Microsoft’s Windows NT named Mark Lucovsky with building the social network an operating system from scratch, according the The Information’s Alex Heath.

“We really want to make sure the next generation has space for us” says Facebook’s VP of hardware Andrew ‘Boz’ Bosworth. “We don’t think we can trust the marketplace or competitors to ensure that’s the case. And so we’re gonna do it ourselves.”

By moving to its own OS, Facebook could have more freedom to bake social interaction — and hopefully privacy — deeper into its devices. It could also prevent a disagreement between Google and Facebook from derailing the roadmaps of Oculus, Portal, or future gadgets. We’ve asked Facebook for more details on its homegrown operating system.

One added bonus of moving to a Facebook-owned operating system? It could make it tougher to force Facebook to spin out some of its acquisitions, especially if Facebook goes with Instagram branding for its future augmented reality glasses.

Facebook Portal Lineup

Facebook has always been sore about not owning an operating system and having to depend on the courtesy of some of its biggest rivals. Those include Apple, who’s CEO Tim Cook has repeatedly thrown jabs at Facebook and its chief Mark Zuckerberg over privacy and data collection. In a previous hedge against the power of the mobile operating systems, Facebook worked on a secret project codenamed Oxygen circa 2013 that would help it distribute Android apps from outside the Google Play store if necessary, Vox’s Kurt Wagner reported.

Now Facebook is ramping up its hardware efforts with a new office for the team in Burlingame, 15 miles north of the company’s headquarters. The 70,000-square-foot space is designed to house roughly 4,000 employees.

Interested in potentially controlling more of the hardware stack, Facebook held acquisition talks with $4.5 billion market cap semiconductor company Cirrus Logic, which makes audio chips for Apple and more, The Information reports. That deal never happened, and it’s unclear how far the talks went given tech giants constantly keep their M&A teams open to discussions. But it shows how serious Facebook is taking hardware, even if Portal and Oculus sales have been slow to date.

That could start to change next year, though, as flagship virtual reality experiences hit the market. I got a press preview of the upcoming Medal Of Honor first-person shooter that will launch on the Oculus Quest in 2020. An hour of playing the World War 2 game flew by, and it was one of the first VR games that felt like you could enjoy it week after week rather than being just a tech demo. Medal Of Honor could prove to be the killer app that convinces gamers they have to get a Quest.

Facebook has also been working on hardware experiences for the enterprise. Facebook Workplace video calls can now run on Portal, with its smart camera auto-zooming to keep everyone in the board room in frame or focus on the action. The Information reports Facebook is also prototyping a VR videoconferencing system that Boz has been testing with his team.

The hardware initiatives meanwhile feed back into Facebook’s core ad business. It’s now using some data about what people do on their Oculus or Portal to target them with ads. From playing certain games to accessing kid-focused experiences to virtually teleporting to vacation destinations, there’s plenty of lucrative data for Facebook to potentially mine.

Facebook even wants to know what’s on our mind before we act on it. The Information reports that Facebook’s brain-computer interface hardware for controlling interfaces by employing sensors to recognize a word a user is thinking has been shrunk down. It’s gone from the size of a refridgerator to something hand-held but still far from ready for integration into a phone.

Selling Oculus headsets, Portal screens, and mind-readers might never generate the billions in profits Facebook earns from its efficient ads business. But they could ensure the social network isn’t locked out of the next waves of computing. Whether those are fully immersive like virtual reality, convenient complements to our phones like smart displays, or minimally-invasive sensors, Facebook wants them to be social. If it can bring your friends along to your new gadgets, Facebook will find some way to squeeze out revenue while keeing these devices from making us more isolated and less human.


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How civilization could destroy itself -- and 4 ways we could prevent it | Nick Bostrom

How civilization could destroy itself -- and 4 ways we could prevent it | Nick Bostrom

Humanity is on its way to creating a "black ball": a technological breakthrough that could destroy us all, says philosopher Nick Bostrom. In this incisive, surprisingly light-hearted conversation with Head of TED Chris Anderson, Bostrom outlines the vulnerabilities we could face if (or when) our inventions spiral beyond our control -- and explores how we can prevent our future demise.

Click the above link to download the TED talk.

Extra Crunch members get 25% off Otter.ai voice meeting notes


Extra Crunch community perks have a new offer from voice meeting notes service, Otter.ai. Starting today, annual and two-year Extra Crunch members can receive 25% off an annual plan for Otter Premium or Otter for Teams.

Otter.ai is an AI-powered assistant that generates rich notes from meetings, interviews, lectures and other voice conversations. You can record, review, search and edit the notes in real time, and organize the conversations from any device. We also use Otter.ai regularly here at TechCrunch to produce transcripts and voice notes from panels at our events, and it’s a great way to easily organize and search the conversations. Learn more about Otter.ai here

To qualify for the Otter.ai community perk from Extra Crunch, you must be an annual or two-year Extra Crunch member. The 25% discount only applies to annual plans with Otter.ai, but it can be used for either the Premium or Teams plan. You can learn more about the pricing for Otter.ai here, and you can sign up for Extra Crunch here.

Extra Crunch is a membership program from TechCrunch that features how-tos and interviews on company building, intelligence on the most disruptive opportunities for startups, an experience on TechCrunch.com that’s free of banner ads, discounts on TechCrunch events and several community perks like the one mentioned in this article. Our goal is to democratize information about startups, and we’d love to have you join our community.

You can sign up for Extra Crunch here.

After signing up for an annual or two-year Extra Crunch membership, you’ll receive a welcome email with a link to sign up for Otter.ai and claim the discount. Otter.ai offers a free plan with capped minutes, and if you are interested in unlocking the full potential, you can purchase the annual plan with the 25% discount.

If you are already an annual or two-year Extra Crunch member, you will receive an email with the offer at some point over the next 24 hours. If you are currently a monthly Extra Crunch subscriber and want to upgrade to annual in order to claim this deal, head over to the “my account” section on TechCrunch.com and click the “upgrade” button.

This is one of several community perks we’ve launched for Extra Crunch annual members. Other community perks include a 20% discount on TechCrunch events, 100,000 Brex rewards points upon credit card sign up and an opportunity to claim $1,000 in AWS credits. For a full list of perks from partners, head here.

If there are other community perks you want to see us add, please let us know by emailing travis@techcrunch.com.

Sign up for an annual Extra Crunch membership today to claim this community perk. You can purchase an annual Extra Crunch membership here.

Disclaimer:

This offer is provided as a business partnership between TechCrunch and Otter.ai, but it is not an endorsement from the TechCrunch editorial team. TechCrunch’s business operations remain separate to ensure editorial integrity. 


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Instreamatic signs deals to allow people to talk to adverts on streaming services like an Alexa


Most in tech would agree that following the launch of Alexa and Google Home devices the ‘Voice Era’ is here. Voice assistant usage is at 3.3 billion right now; by 2020 half of all searches are expected to be done via voice. And with younger generations growing up on voice (55% of teens use voice search daily now), there’s no turning back.

As we’ve reported, the voice-based ad market will grow to $19 billion in the U.S. by 2022, growing the market share from the $17 billion audio ad market and the $57 billion programmatic ad market.

That means that voice shopping is also set to explode, with the volume of voice-based spending growing twenty-fold over the next few years due to voice-based virtual assistant penetration, as well as the rapid consumer adoption of home-based smart speakers, the expansion of smart homes and the growing integration of virtual assistants into cars.

That, combined with the popularity of digital media – streaming music, podcasts, etc – has created greenfield opportunities for better brand engagement through audio. But brands have struggled to catch up, and there has not been many ways to capitalise on this.

So a team of people who co-founded and worked at Zvuk, a leading music streaming service in Eastern Europe, quickly understood why there is not a single profitable music streaming company in the world: subscription rates are low and advertisers are not excited about audio ads, due to the measurement challenges and intrusive ad experience.

So, they decided to create SF-based company Instreamatic, a startup which allows people to talk at adverts they see and get an AI-driven voice response, just as you might talk to an Alexa device. 

Thus, the AI powering Instreamatic’s voice-driven ads can interpret and anticipate the intent of a user’s words (and do so in the user’s natural language, so robotic “yes” and “no” responses aren’t needed). That means Instreamatic enables brands which advertise through digital audio channels (streaming music apps, podcasts, etc) to now have interactive (and continuous) voice dialogues with consumers.

Yes, it means you can talk to an advert like it was an Alexa.
 
Instead of an audio ad playing to a listener as a one-way communication (like every T.V. and radio ad before it), brands can now reach and engage with consumers by having voice-interactive conversations. Brands using Instreamatic can also continue conversations with consumers across channels and audio publishers – so fresh ad content is tailored to the full history of each listener’s past engagements and responses.

An advantage of the platform is that people can use their voice to set their advertising preferences. So, when a person says ‘I don’t want to hear about it ever again,’ brands can optimize their marketing strategy either by stopping all remarketing campaigns across all digital media channels targeted to that person, or by optimizing the communication strategy to offer something else instead of the product that was rejected. If the listener expressed interest or no interest, Instreamatic would know that and tailor future ads to match past engagement – providing a continuous dialogue with the user.

Its competitor is AdsWizz which allows users to shake their phones when they are interested in an ad. This effectively allows users to “click” when the audio ad is playing in the background. One of their recent case studies reported that shaking provided 3.95% interaction rates.
 
By contrast, Instreamatic’s voice dialogue marketing platform allows people to talk to audio advertising, skipping irrelevant ads and engaging in interesting ones. Their recent case study claimed a much higher 13.2% voice engagement rate this way.
 
The business model is thus: when advertisers buy voice dialogue ads on its ad exchange, it takes a commission from that ad spend. Publishers, brands and adtech companies can license the technology and Instreamatic charges them a licensing fee based on usage.

Instreamatic has now partnered with Gaana, India’s largest music and content streaming service, to integrate Instreamatic into Gaana’s platform. It’s also partnered with Triton Digital, a service provider to the audio streaming and podcast industry.

This follows similar deals with Pandora, Jacapps, Airkast,
and SurferNETWORK.

All these partnerships means the company can now reach 120 million monthly active users in the United States, 30M in Europe and 150 million in Asia.

Thet company is headquartered in San Francisco and London with a development team in Moscow and features Stas Tushinskiy as CEO and co-founder. Tushinskiy reated the digital audio advertising market in Russia prior to relocating to the U.S. with Instreamatic. International Business Development head and co-founder Simon Dunlop previously founded Bookmate, a subscription-based reading and audiobook platform, and DITelegraph Moscow Tech Hub, and Zvuk.


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Huawei set to debut a new, improved Mate X


When we met up with Huawei at their Shenzhen headquarters earlier this year, details on the Mate X were hazy, at best. We did have the opportunity to play around with the forthcoming handset a bit over lunch, but the unit looked largely unchanged from what we’d seen at MWC earlier in the year. Release plans, too, were vague.

There was surely a bit of strategery happening behind the scenes on this one, as the company figured precisely how to tackle a post-Galaxy Fold market. At an event for French press in China this week, however, consumer CEO Richard Yu seemingly confirmed that the foldable is set for a first quarter launch in Europe next year following its November launch in China.

Details aren’t clear, the device arriving in that market appears to be the already debuted version, while a new and improved version of the device is set to be announced next year. That model will have a stronger hinge and display and an updated chipset. Word is it’s set to debut at Mobile World Congress in February.

That seems like as good a reason to holdout on purchasing the extremely pricey device as any. Though, it should be noted that Huawei’s first swipe at the form factor was nearly universally regarded as a step up from Samsung when it was unveiled last February. Even so, the company understandably went back to the drawing board in the wake of fallout from Samsung’s own foldable woes.


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Snackpass snags $21M to let you earn friends free takeout


“We were in the back washing blenders so they could keep taking Snackpass orders” recalls co-founder and CEO Kevin Tan. The team from order-ahead food startup Snackpass was willing to get their hands dirty to keep up with demand at one of their first restaurant partners, Tropical Smoothie Cafe on the Yale college campus.

Why were people so eager to pay for takeout through Snackpass? Because it lets them earn loyalty points to redeem for free food — both for themselves and as gifts for their friends. Sending people Snackpass rewards became a new way to flirt or show gratitude at Yale. And through the Venmo-esque Snackpass social feed, users could keep up with a fresh form of gossip while discovering restaurants.

“Anywhere someone is standing in line to order something, we can solve that with Snackpass” says Tan. “Consumer spending will be social in the future.”

That future is already taking hold. Two years after launch, Snackpass is on 11 college campuses across the US, often boasting a 75% penetration rate amongst students within 6 months. It takes a cut of every order and keeps margins high since users pick up the food themselves rather than waiting for delivery. While other food ordering startups battle to offer discounts as marauding users deal-hop between apps, Snackpass keeps users coming back through its loyalty program.

Its momentum, retention, and opportunity to expand from colleges to dense cities has now won Snackpass a $21 million Series A led by Andreessen Horowitz partner Andrew Chen. The round was joined by other heavy hitters like Y Combinator, General Catalyst, Inspired Capital, and First Round plus angels including musician Nas, NFL star Larry Fitzgerald, and legendary talent agent Michael Ovitz. Building on Snackpass’ $2.7 million seed, the cash will go towards hiring up with the goal of reaching 100 campuses in 2 years.

“Takeout is an important market because it’s huge — also in the hundreds of billions — and fragmented” writes Chen. “The opportunity complements the food delivery market in a big way: For the average restaurant, there are 6 takeout orders for every delivery order!”

“Its Own Language”

Like many of the best startup ideas, Snackpass was born out of the founders’ own needs at Yale. Slow and expensive food delivery services didn’t make sense for smaller orders like a coffee, ice cream, or a pepperoni slice on campuses small enough for customers to walk or bike to the restaurant. Tan says “I was dabbling in several side projects, including helping a friend who managed a local pizza shop build a website to help better reach the local student community.” He realized how tough it was for restaurants around colleges to retain and reward customers, especially as regulars graduated.

Tan joined up with neuroscience student and Thiel Fellow Jamie Marshall, who became Snackpass’ COO. “I had grown up calling in every order” Marshall tells me. “Waiting in line didn’t make sense for me. I used every order-ahead platform and thought this was the future.” Jonathan Cameron, a serial entrepreneur who’d built his own order-ahead app called Happy Hour, rounded out the founding team.

Snackpass founders (from left): Jamie Marshall and Kevin Tan

Snackpass offers users a list of nearby restaurants they can order ahead from, with special tags for ones offering deals. Menu items include counts of how many people have ordered them and how many rewards points you’ll earn buying them. You pay in the app, skip the line at the restaurant, and grab your order from the counter. Each restaurant can configure their own rewards system with how much items earn and cost, such as giving you a free coffee for every 10 you buy.

Users can then spend their points to get themselves free menu items, or send a virtual Snackpass gift card to any of their phone contacts or people they find via search. This gives Snackpass a way to grow virally that most food apps lack. Thankfully, you can block people on Snackpass if they get creepy showering you with gifts.

Each purchase and gift on Snackpass shows up in its social feed unless you make it private. “That’s become its own language. People use it to flirt with each other, or bond and connect with someone new” Tan tells me. “There’s some drama or intrigue there seeing who’s sending gifts to who. People even look at the feed in the way they look at someone’s Instagram to see what’s going on with them.”

Snackpass has also done some integration work specifically for the college market that sets it apart from other order-ahead and delivery services. It can sync with students’ campus meal plans so they can spend them through the app. And student groups from clubs to fraternities can pre-load and replenish accounts for their members. Snackpass works with the same organizations to launch on new campuses. “We host parties, sponsor tailgates, and make it feel like a student-led effort so it grows organically across campus communities” Tan explains. “These efforts, combined with the social feed which would give anyone FOMO if they’re not in the app.”

Network Effect Commerce

With all the competition in the space, restaurants can be inundated with apps to manage, some of which just exacerbate spikes in demand that overwhelm kitchens. “There is certainly a risk that local restaurants will start to get platform fatigue, finding that using some apps will take too big of a bite out of their margins” says Tan. That’s why Snackpass built features that let restaurants batch orders and control how many come in at a certain time so dine-in patients and non-app users aren’t stuck with unreasonable delays.

Snackpass has recruited talent from Uber Eats and an advisor from Yelp’s executive team to help it navigate the tricky SMB sales process. One ace up its sleeve is that it can offer to send push notifications to announce recently signed partners or specials they’re launching, driving the new customers restaurants are desperate for. Tan says his startup is considering if it could charge for this kind of promotion down the line. Most customers who walk into restaurants are effectively in incognito mode, but Snackpass provides its partners with analytics to help them improve their own businesses.

“At the surface level there is a lot of competition in this space” Tan admits. “The social aspect of the app has been the key differentiator for us. Other companies have been focused on creating the fastest, cheapest, most efficient delivery service, but it’s really hard to make those margins work and consumers are trained to shop around on different apps to get
the best deal or fastest delivery time . . . Eating food is supposed to be fun and social,
and our generation grew up online and in social networks. We’re combining the social aspect of eating with the utility of order ahead, which has helped us build loyalty and enable retention
amongst our users.”

It will still be a battle to overtake long-running competitors like Allset, Level Up, and Ritual, plus incumbents that offer takeout pickup like Uber and Grubhub. Logistics is a cut-throat business, and plenty of startups have already failed in the restaurant loyalty space.

Having Andreessen Horowitz’s support could give Snackpass some extra fire power. “A16z has better support and services for their portfolio companies than any other VC we’ve come across and they’ve delivered” Tan tells me. “We knew that Andrew Chen understands growth and marketplaces from his blog and his Twitter.” That’s critical in a crowded space where such a precise balance of customer acquisition and lifetime value is necessary.

Snapchat, TikTok, and Fortnite have all tapped into the youth market with a lighthearted nature that keeps users coming back until they develop network effect. Snackpass is managing to do the same not with a messaging app or game, but a commerce platform. “We play up creativity, silliness and delight in areas where most companies focus on utility and convenience” Tan concludes. “We built Snackpass for ourselves and our friends. We’ve carried on this philosophy: if something makes us laugh, we put it in the app.”


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Snackpass snags $21M to let you earn friends free takeout


“We were in the back washing blenders so they could keep taking Snackpass orders” recalls co-founder and CEO Kevin Tan. The team from order-ahead food startup Snackpass was willing to get their hands dirty to keep up with demand at one of their first restaurant partners, Tropical Smoothie Cafe on the Yale college campus.

Why were people so eager to pay for takeout through Snackpass? Because it lets them earn loyalty points to redeem for free food — both for themselves and as gifts for their friends. Sending people Snackpass rewards became a new way to flirt or show gratitude at Yale. And through the Venmo-esque Snackpass social feed, users could keep up with a fresh form of gossip while discovering restaurants.

“Anywhere someone is standing in line to order something, we can solve that with Snackpass” says Tan. “Consumer spending will be social in the future.”

That future is already taking hold. Two years after launch, Snackpass is on 11 college campuses across the US, often boasting a 75% penetration rate amongst students within 6 months. It takes a cut of every order and keeps margins high since users pick up the food themselves rather than waiting for delivery. While other food ordering startups battle to offer discounts as marauding users deal-hop between apps, Snackpass keeps users coming back through its loyalty program.

Its momentum, retention, and opportunity to expand from colleges to dense cities has now won Snackpass a $21 million Series A led by Andreessen Horowitz partner Andrew Chen. The round was joined by other heavy hitters like Y Combinator, General Catalyst, Inspired Capital, and First Round plus angels including musician Nas, NFL star Larry Fitzgerald, and legendary talent agent Michael Ovitz. Building on Snackpass’ $2.7 million seed, the cash will go towards hiring up with the goal of reaching 100 campuses in 2 years.

“Takeout is an important market because it’s huge — also in the hundreds of billions — and fragmented” writes Chen. “The opportunity complements the food delivery market in a big way: For the average restaurant, there are 6 takeout orders for every delivery order!”

“It’s Own Language”

Like many of the best startup ideas, Snackpass was born out of the founders’ own needs at Yale. Slow and expensive food delivery services didn’t make sense for smaller orders like a coffee, ice cream, or a pepperoni slice on campuses small enough for customers to walk or bike to the restaurant. Tan says “I was dabbling in several side projects, including helping a friend who managed a local pizza shop build a website to help better reach the local student community.” He realized how tough it was for restaurants around colleges to retain and reward customers, especially as regulars graduated.

Tan joined up with neuroscience student and Thiel Fellow Jamie Marshall, who became Snackpass’ COO. “I had grown up calling in every order” Marshall tells me. “Waiting in line didn’t make sense for me. I used every order-ahead platform and thought this was the future.” Jonathan Cameron, a serial entrepreneur who’d built his own order-ahead app called Happy Hour, rounded out the founding team.

Snackpass founders (from left): Jamie Marshall and Kevin Tan

Snackpass offers users a list of nearby restaurants they can order ahead from, with special tags for ones offering deals. Menu items include counts of how many people have ordered them and how many rewards points you’ll earn buying them. You pay in the app, skip the line at the restaurant, and grab your order from the counter. Each restaurant can configure their own rewards system with how much items earn and cost, such as giving you a free coffee for every 10 you buy.

Users can then spend their points to get themselves free menu items, or send a virtual Snackpass gift card to any of their phone contacts or people they find via search. This gives Snackpass a way to grow virally that most food apps lack. Thankfully, you can block people on Snackpass if they get creepy showering you with gifts.

Each purchase and gift on Snackpass shows up in its social feed unless you make it private. “That’s become its own language. People use it to flirt with each other, or bond and connect with someone new” Tan tells me. “There’s some drama or intrigue there seeing who’s sending gifts to who. People even look at the feed in the way they look at someone’s Instagram to see what’s going on with them.”

Snackpass has also done some integration work specifically for the college market that sets it apart from other order-ahead and delivery services. It can sync with students’ campus meal plans so they can spend them through the app. And student groups from clubs to fraternities can pre-load and replenish accounts for their members. Snackpass works with the same organizations to launch on new campuses. “We host parties, sponsor tailgates, and make it feel like a student-led effort so it grows organically across campus communities” Tan explains. “These efforts, combined with the social feed which would give anyone FOMO if they’re not in the app.”

Network Effect Commerce

With all the competition in the space, restaurants can be inundated with apps to manage, some of which just exacerbate spikes in demand that overwhelm kitchens. “There is certainly a risk that local restaurants will start to get platform fatigue, finding that using some apps will take too big of a bite out of their margins” says Tan. That’s why Snackpass built features that let restaurants batch orders and control how many come in at a certain time so dine-in patients and non-app users aren’t stuck with unreasonable delays.

Snackpass has recruited talent from Uber Eats and an advisor from Yelp’s executive team to help it navigate the tricky SMB sales process. One ace up its sleeve is that it can offer to send push notifications to announce recently signed partners or specials they’re launching, driving the new customers restaurants are desperate for. Tan says his startup is considering if it could charge for this kind of promotion down the line. Most customers who walk into restaurants are effectively in incognito mode, but Snackpass provides its partners with analytics to help them improve their own businesses.

“At the surface level there is a lot of competition in this space” Tan admits. “The social aspect of the app has been the key differentiator for us. Other companies have been focused on creating the fastest, cheapest, most efficient delivery service, but it’s really hard to make those margins work and consumers are trained to shop around on different apps to get
the best deal or fastest delivery time . . . Eating food is supposed to be fun and social,
and our generation grew up online and in social networks. We’re combining the social aspect of eating with the utility of order ahead, which has helped us build loyalty and enable retention
amongst our users.”

It will still be a battle to overtake long-running competitors like Allset, Level Up, and Ritual, plus incumbents that offer takeout pickup like Uber and Grubhub. Logistics is a cut-throat business, and plenty of startups have already failed in the restaurant loyalty space.

Having Andreessen Horowitz’s support could give Snackpass some extra fire power. “A16z has better support and services for their portfolio companies than any other VC we’ve come across and they’ve delivered” Tan tells me. “We knew that Andrew Chen understands growth and marketplaces from his blog and his Twitter.” That’s critical in a crowded space where such a precise balance of customer acquisition and lifetime value is necessary.

Snapchat, TikTok, and Fortnite have all tapped into the youth market with a lighthearted nature that keeps users coming back until they develop network effect. Snackpass is managing to do the same not with a messaging app or game, but a commerce platform. “We play up creativity, silliness and delight in areas where most companies focus on utility and convenience” Tan concludes. “We built Snackpass for ourselves and our friends. We’ve carried on this philosophy: if something makes us laugh, we put it in the app.”


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Roku’s Stream-a-thon Offers Free Premium TV


Roku has announced its second annual Stream-a-thon. The Roku Channel Stream-a-thon offers premium TV shows for free, and it takes place for one week over the holidays. And all you need is access to The Roku Channel, either on a Roku device or on the web.

The Roku Channel is Roku’s official channel packed full of free and premium content. There are thousands of free movies, live and linear channels, plus Premium Subscriptions for channels such as HBO and Cinemax. The free content requires you to watch ads.

The Roku Channel Hosts the 2019 Stream-a-thon

In 2018, The Roku Channel hosted Roku’s first Stream-a-thon, and it’s back for 2019. As outlined in a post on the Roku Blog, Roku’s 2019 Stream-a-thon will give Roku users a chance to watch premium television content for free for one week only.

The 2019 Stream-a-thon will take place between December 26 and January 1st. And it will provide “full seasons of premium hit shows […] full length features […] epic documentaries, […] and more.” All with “no trials, subscriptions, or commitments needed”.

During the Stream-a-thon you’ll be able to watch the first seasons of Game of Thrones, Warrior, Power, and Billions (amongst others). There will also be individual episodes of Chernobyl, Succession, Pennyworth, Kidding, and many more besides.

Roku’s Rob Holmes said, “There’s no better way to welcome new Roku users and enable both novice and veteran streamers alike to decompress from the holidays with some of TV’s most popular shows available for free on The Roku Channel.”

The Best Free Roku Channels Worth Watching

While this is a noble effort, it isn’t exactly charitable. Roku and its premium partners are giving away content for free in the hopes of getting you hooked. However, there’s nothing stopping you from taking advantage of the free content without subscribing.

As good as Roku’s Stream-a-thon is, unfortunately, it only lasts a week. So, after you’re done streaming the first seasons of Game of Thrones, Warrior, Power, and Billions, why not check out the best free Roku channels not to miss.

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Get Lifetime Online Privacy Protection for $39 With KeepSolid VPN Unlimited


To make money, online advertisers need to learn about you. They achieve this by tracking every page you visit and every click you make. If you would prefer to block the trackers, KeepSolid VPN Unlimited offers essential protection. This award-winning service makes you totally anonymous online, while securing your data with encryption. For a limited time, you can pick up a lifetime VPN subscription for only $39 at MakeUseOf Deals.

Total Privacy

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Lifetime VPN Protection for $39

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YouTube Music Launches Personalized Playlists


YouTube Music now offers personalized playlists, or, as it’s referring to them, personalized mixes. These playlists are designed to mirror your music tastes, providing a blend of songs you already know alongside new releases and undiscovered gems.

From Mixtapes to Personalized Playlists

Playlists were already established before streaming services became a thing. Everyone over a certain age will remember making a mixtape for a crush. However, because streaming services know exactly what music you listen to, mixtapes have evolved.

Spotify has turned playlists into an art form, using people’s listening habits to deliver curated playlists pitched perfectly to individual users’ tastes. And now YouTube Music is getting in on the action with its own blend of personalized mixes.

YouTube Music Launches Personalized Mixes

YouTube launched its new personalized mixes on the Official YouTube Blog. The company explains that “these mixes will use your listening history to create a unique experience and guide your music exploration to exciting and fresh destinations week after week.”

The Discover Mix is a weekly playlist (that updates every Wednesday) comprising of 50 tracks. These will be a mix of songs by artists you’ve never listened to and deep cuts from artists you’re already familiar with. The idea being you’ll discover new music.

The New Release Mix does exactly what it says on the tin. It’s a playlist packed with new releases by your favorite artists and artists YouTube thinks you’ll enjoy. This playlist will update every Friday (to coincide with the day of the week most releases drop).

Your Mix is a playlist packed with songs you’re (almost) guaranteed to like. It will consist mostly of artists and songs you already listen to, but with some artists and songs you don’t know mixed in. YouTube Music will update this regularly.

All Streaming Services Are Copying Spotify

You should find these new personalized mixes on a shelf in the YouTube Music app for Android and iOS, as well as on youtube.music.com. They’re now available globally for all YouTube Music listeners, with YouTube promising more to come in the future.

Spotify deserves the credit for starting this trend of delivering personalized playlists. However, everyone else has since copied Spotify, with Apple Music, Tidal, and Pandora all now offering curated playlists designed to mirror your music tastes.

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How to Take a Screenshot on Your Windows PC


Taking a screenshot is so useful in all kinds of situations that everyone should know how to do it. From saving information to sharing error messages for troubleshooting, screenshots are vital.

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How to Take a Screenshot on Windows Using Print Screen

The most basic way to take a screenshot in Windows is to hit the Print Screen key on your keyboard. Depending on your computer, this may be labeled PrtSc or something similar. On a laptop, you may have to hold the Fn key in combination with another key to activate Print Screen.

When you press this key, the entire contents of your screen are copied to your clipboard, a temporary storage location for copying and pasting. You can’t see the Windows clipboard, but you can paste its contents into any app.

Thus, simply open Microsoft Paint (or another image editing app) and press Ctrl + V to paste the screenshot into the editor. From there, you can crop and edit your screenshot in Paint as needed.

Using Print Screen Modifiers

If you have multiple monitors, PrtSc will capture all of them, which isn’t very useful. Press Alt + PrtSc to capture only the active window, which works in all modern versions of Windows.

You can also press Win + PrtSc to instantly take a screenshot and save it as a file. This will save to a folder called Screenshots in your Pictures folder. However, this option is only available in Windows 8 and Windows 10.

How to Quickly Take a Screenshot in Windows 10

Windows 10 Screenshot Shortcut Toolbar

The above method works in all versions of Windows, but it’s clunky. Modern versions of Windows 10 include a much better universal shortcut for taking a screenshot. Press Win + Shift + S to access the more robust screenshot tool.

You’ll see a toolbar at the top with a few different screenshot methods. By default, this is set to a regional screenshot, where you click and drag to select an area to capture. Other options include freeform (freely select an area), window snip (capture an entire app window), and full-screen (grabs everything).

Once you take a screenshot using any method, you’ll see a notification that it saved to your clipboard. If you’re happy with the screenshot, you can paste it into whatever app you’d like.

Editing With Snip & Sketch

Windows 10 Snip Sketch Editor

Alternatively, click the notification to open the screenshot in the new Windows 10 Snip & Sketch app. Here you can perform basic markup on the screenshot, such as drawing on it and cropping. Once you’re done, you can use the buttons on the bottom toolbar copy the modified version to your clipboard or save it as a file.

Notably, if you open the menu next to New in the Snip & Sketch app, you can take a delayed screenshot. This lets you easily capture tooltip menus that disappear when trying to take a normal shot.

If you like this method and want to make it more accessible, you can replace the default PrtSc behavior with Snip & Sketch’s functionality. Head to Settings > Ease of Access > Keyboard and enable Use the PrtScn button to open screen snipping. You may need to reboot your PC before this takes effect.

How to Take Windows Screenshots Using the Snipping Tool

Windows Snipping Tool Editor

The Snipping Tool is available in Windows 7 and newer. On Windows 10, it’s pretty similar to Snip & Sketch, but since the latter has a few extra features, we recommend using that. However, on Windows 7 and Windows 8, the Snipping Tool is the best built-in way to take screenshots.

To access it, just search for Snipping Tool using the Start menu or Start screen. Once it’s open, select the New dropdown to choose the mode (they’re identical to the four mentioned above) and take a screenshot.

After you’ve captured a screenshot, it will open in the Snipping Tool editor. This provides a few basic markup tools and allows you to save or copy the modified image. Windows 8 and earlier do not include the delayed screenshot function in the Snipping Tool.

How to Print to PDF in Windows

While printing a file or webpage to PDF isn’t quite the same as taking a screenshot, it can be useful in some circumstances. For instance, if you want to capture a large page without stitching screenshots together, or need to send someone a PDF and want to do it in one step, this method is handy.

In Windows 10, there’s a built-in option to print to PDF. Simply go to File > Print (or use the keyboard shortcut Ctrl + P) to open the printing dialog in the app you’re using. When you see the list of available printers, select Microsoft Print to PDF.

Windows Print to PDF

Now, when you hit Print, instead of physically printing a page, you’ll get a prompt to save a PDF file.

If you’re on Windows 8 or earlier, you won’t see the built-in Microsoft Print to PDF option. Instead, you can install a free third-party tool like CutePDF. Watch out for third-party junkware while installing it.

Once installed, it functions in the same way as the Windows 10 method—just select it from the list of printers to create a new PDF.

While it’s a great option to have, printing to PDF isn’t always ideal. Often, when you capture a webpage as a PDF, it will have issues like misaligned text. Thus, screenshots are the best way to capture information exactly as it appears on your screen.

Using Third-Party Screenshot Tools

We’ve looked at all the ways Windows lets you capture screenshots without installing anything extra. However, anyone who regularly takes screenshots should look at using a dedicated tool for the job.

These provide much more utility, including features like:

  • Powerful editors for adding common elements like arrows, text, boxes, and obfuscation
  • Quick sharing to various apps and locations, like cloud storage
  • A variety of keyboard shortcuts for its various functions

Professional tools like Snagit have even more advanced functions, including scrolling screenshots that can capture the entire length of a page. However, Snagit isn’t cheap, and most home users don’t need it.

We’ve looked at the best screenshot tools for Windows, so review that list to find the right one for you.

Grabbing Windows Screenshots With Ease

Now you know the many ways to capture screenshots in Windows. The best options are available in Windows 10, but those still on Windows 7 or Windows 8 have ways to do this too.

If you take a lot of screenshots for reference, you should know how to take screenshots that are easily searchable.

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