22 September 2020

Microsoft challenges Twilio with the launch of Azure Communication Services


Microsoft today announced the launch of Azure Communication Services, a new set of features in its cloud that enable developers to add voice and video calling, chat, text messages to their apps, as well as old-school telephony.

The company describes the new set of services as the ” first fully managed communication platform offering from a major cloud provider” and that seems right, given that Google and AWS offer some of these features, including the AWS notification service, for example, but not as part of a cohesive communication service. Indeed, it seems Azure Communication Service is more of a competitor to the core features of Twilio or up-and-coming MessageBird.

Over the course of the last few years, Microsoft has built up a lot of experience in this area, in large parts things to the success of its Teams service. Unsurprisingly, that’s something Microsoft is also playing up in its announcement.

“Azure Communication Services is built natively on top a global, reliable cloud — Azure. Businesses can confidently build and deploy on the same low latency global communication network used by Microsoft Teams to support 5B+ meeting minutes daily,” writes Scott Van Vliet, Corporate Vice President for Intelligent Communication at the company.

Microsoft also stresses that it offers a set of additional smart services that developers can tap into to build out their communication services, including its translation tools, for example. The company also notes that its services are encrypted to meet HIPPA and GDPR standards.

Like similar services, developer access the various capabilities through a set of new APIs and SDKs.

As for the core services, the capabilities here are pretty much what you’d expect. There’s voice and video calling (and the ability to shift between them). There’s support for chat and starting in October, users will also be able to send text messages. Microsoft says developers will be able to send these to users anywhere, with Microsoft positioning it as a global service.

Provisioning phone numbers, too, is part of the services and developers will be able to provision those for in-bound and out-bound calls, port existing numbers, request new ones and — most importantly for contact-center users — integrated them with existing on-premises equipment and carrier networks.

“Our goal is to meet businesses where they are and provide solutions to help them be resilient and move their business forward in today’s market,” writes Van Vliet. “We see rich communication experiences – enabled by voice, video, chat, and SMS – continuing to be an integral part in how businesses connect with their customers across devices and platforms.”


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Microsoft Azure launches new availability zones in Canada and Australia


Microsoft Azure offers developers access to more data center regions than its competitors, but it was late to the game of offering different availability zones in those regions for high-availability use cases. After a few high-profile issues a couple of years ago, it accelerated its roadmap for building availability zones. Currently, 12 of Microsoft’s regions feature availability zones and as the company announced at its Ignite conference, both the Canada Central and Australia region will feature availability zones now.

In addition, the company today promised that it would launch availability zones in each country it operates data centers in within the next 24 months.

The idea of an availability zone is to offer users access to data centers that in the same geographic region but are physically separate and each feature their own power, networking and connectivity infrastructure. That way, in case one of those data centers goes offline for whatever reason, there is still another one in the same area that can take over.

In its early days, Microsoft Azure took a slightly different approach and focus on regions without availability zones, arguing that geographic expansion was more important than offering zones. Google took a somewhat similar approach, but it now offers three availability zones for virtually all of its regions (and four in Iowa). The general idea here was that developers could always choose multiple regions for high-availability applications, but that still introduces additional latencies, for example.


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Microsoft launches new Cortana features for business users


Cortana may have failed as a virtual assistant for consumers, but Microsoft is still betting on it (or at least its brand) for business use cases, now that it has rebranded it as a ‘personal productivity assistant’ as part of Microsoft 365. Today, at its Ignite conference, Microsoft launched and announced a number of new Cortana services for business users.

These include the general availability of Cortana for the new Microsoft Teams displays the company is launching in partnership with a number of hardware vendors. You can think of these as dedicated smart displays for Teams that are somewhat akin to Google Assistant-enabled smart displays, for example — but with the sole focus on meetings. These days, it’s hard to enable a device like this without support for a voice assistant, so there you go. It’ll be available in September in English in the U.S. and will then roll out to Australia, Canada, the UK and India in the coming months.

In addition to these Teams devices, which Microsoft is not necessarily positioning for meeting rooms but as sidekicks to a regular laptop or desktop, Cortana will also soon come to Teams Rooms devices. Once we go back to offices and meeting rooms, after all, few people will want to touch a shared piece of hardware, so a touchless experience is a must.

For a while now, Microsoft has also been teasing more email-centric Cortana services. Play My Emails, a service that reads you your email out aloud and that’s already available in the U.S. on iOS and Android is coming to n Australia, Canada, the UK and India in the coming months. But more importantly, later this month, Outlook for iOS users will be able to interact with their inbox by voice, initiate calls to email senders and play emails from specific senders.

Cortana can now also send you daily briefing emails if you are a Microsoft 365 Enterprise users. This feature is now generally available and will get better meeting preparation, an integration with Microsoft To Do and other new features in the coming months.

And if you’re using Cortana on Windows 10, this chat-based app now let you compose emails, for example (at least if you speak English and are in the U.S.). And if you so desire, you can now use a wake word to launch it.


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Google launches a work-tracking tool and Airtable rival, Tables


Google’s in-house incubator Area 120 is today introducing a new work-tracking tool, Tables, which aims to make tracking projects more efficient by investing in automation. Instead of simply tracking notes and tasks associated with a project in various documents that have to manually updated by team members, Tables’ bots help do things like scheduling recurring email reminders when tasks are overdue, messaging a chat room when new form submissions are received, moving tasks to other people’s work queues, or updating tasks when statuses are changed.

The solution is designed to be useful across a number of use cases, including project management, I.T. operations, customer tracking and CRM, recruiting, product development, and more.

“I’ve been in the technology industry for a long time, including 10 years at Google,” explains Tables’ GM, Tim Gleason, in an announcement about the new service. “And during my years in the workforce, I’ve always had a difficult time tracking projects. Our teams stored notes and related tasks in different documents. Those documents always got out of date. We’d have to manually sync data between them. And I’d spend a lot of time coordinating between team members to prioritize and update statuses. I spent more time keeping track of work than actually working,” he says.

Image Credits: Google

Tables, instead, aims to take on some of those extra manual processes — like collecting data from different sources, collating it together, pasting into another document, then handing it off, for example. The tool, however, is made to work with existing Google technology. That makes it a better choice for those who are already invested in using Google’s ecosystem, like Google’s online documents, contacts and more.

To get started with Tables, you can import data from Google Sheets (or a .CSV), share data with your Google Groups, and assign tasks to people found in your Google Contacts. You can also get started with one of the included templates, if you prefer.

The bots handle automated actions, while the data itself can be presented in different ways, like grid views, record lists, kanban boards and maps. Forms allow you to collect data on the fly, without having to give people access to your tables directly.

Ahead of its public debut, Tables has been in testing with thousands of active users who are tracking work and collaborating with team members, Google says.

Image Credits: Google

Tables is also one of a handful Area 120 projects to launch with a paid business model. Today, other Area 120 projects like ticket seller Fundo, conversational ads platform AdLingo, and Google’s recently launched Orion WiFi also have paid models. In Tables’ case, an individual can use Tables for free, with support for up to 100 tables and 1,000 rows. The paid plan, meanwhile, costs $10 per user per month, and support up to 1,000 tables and 10,000 rows. This plan also includes support for larger attachments, more actions, and advanced history, sharing, forms, automation, and views.

The project is clearly meant to tap into the growing interest in no-code, spreadsheet-powered database platforms. A leader in this space, Airtable, recently closed on $185 million in Series D funding, valuing its business at $2.585 billion, post-money. Google’s advantage is that it’s not a standalone solution that has to work to integrate with other data sources and communications tools. It has the ability to tie into other tools the team is already using to manage their work, like Google Sheets, for example. However, the Tables’ website does indicate the product can work with Slack.

Tables is available now in the U.S., with both free and paid plans.


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Event discovery network IRL raises $16M Series B after refocusing on virtual events


The COVID-19 pandemic impacted the way a number of companies have had to do business. For the event discovery startup, IRL, it meant pivoting into the virtual events space. This April, the startup quickly reacted to government lockdowns and restrictions on in-person gatherings to focus on helping people find their online counterparts and other virtual events, like live-streamed concerts, Zoom parties, esports tournaments, and more. Today, those efforts are paying off as IRL announces $16 million in Series B funding and the expansion of its social calendaring app to colleges.

The new round was led by Goodwater Capital with participation from Founders Fund, Floodgate, and Raine, and comes on top of the $11 million IRL had previously raised, including its $8 million Series A last year.

The coronavirus pandemic, surprisingly, may have made IRL relevant to a wider audience. Before, IRL was mostly useful to those who lived in areas where there were a lot of events to attend, or who could afford to travel. But with the refocusing on “remote life” instead of “real life,” more people could launch the app to find something interesting to do — even if it was only online.

In fitting with its new focus, IRL redesigned its app earlier this year to create a new homescreen experience where users could discover events they could attend remotely. This design continues to be tweaked, and now features a colorful “discover” tab in the app where you can tap into various event categories, like gaming, music, tv, wellness, sports, podcasts, lifestyle, and more, including those sourced from partners like TikTok, Meetup, Twitch, Spotify, SoundCloud, HBO, Ticketmaster, Eventbrite, and others.

There are also dedicated sections for events you’re following and a curated Top Picks. The IRL in-app calendar, meanwhile, lets you easily see what’s happening today and in the weeks and months ahead.

Since its refocusing on virtual events, IRL has brought people together for online happenings like Burning Man’s Multiverse and TikTok Live’s The Weekend Experience, for example.

According to TikTok, IRL had helped it gauge early interest in its The Weekend Experience event, with some 52,000 IRL RSVPs and 1.1 million followers on its IRL profile.

Image Credits: IRL screenshot via TechCrunch

“IRL has been an amazing platform for us to engage with more of our audience and meet new potential users,” said Jenny Zhu, Head of Integrated Marketing U.S. at TikTok. She also added that TikTok sees “major traffic coming from IRL” and is “excited to continue our partnership.”

In terms of growth, IRL claims its users are now tracking over 1 million hours per spent daily in “Time Together” — a metric that tabulates the number of hours users are spending together at the events they RSVP’d to, virtual or otherwise. In addition, IRL says it has seen 10x growth in daily active users and a total of 300 million “Time Together” hours since last June. It also claims 5.5 million MAUs.

While IRL doesn’t share its download figures, app store intelligence firm Sensor Tower estimates the app has seen a total of 7.7 million installs across iOS and Android.

With the additional capital, IRL is expanding with the launch of a college network.

Its goal is to improve upon the Facebook experience for the younger, student demographic by helping college users find, share, and attend academic and social events, both physical and virtual. However, just this month Facebook launched its own college network, Facebook Campus, which allows students to privately network and track student events on the Facebook platform, outside of their main Facebook profile.

IRL says it’s starting its college network with 100 colleges and universities across the North America, including Harvard, Columbia and NYU. Facebook Campus, meanwhile, launched with 30 schools.

“IRL is the only social platform that helps users find the best ways to spend their time and actually encourages them to get off the platform,” said IRL founder and CEO Abraham Shafi, Founder, about the launch of the new network. “Colleges and universities, in particular, need a way to build and foster a sense of community, whether their students are away from campus remote learning or on campus practicing hybrid learning,” he explained.

For IRL’s investor, Chi-Hua Chien, a Managing Partner at Goodwater Capital, the potential in IRL is its focus on real connections and community-building.

“We believe IRL will grow to become one of the major social networks powering communities on the Internet and in the real world,” Chien said. “IRL delivers on the promise to make social media less isolating, by helping drive authentic connection between friends and family around events they care about,” he added.

 


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How your personality shapes your politics | Dannagal G. Young

How your personality shapes your politics | Dannagal G. Young

Social psychologist Dannagal Young breaks down the link between our psychology and politics, showing how personality types largely fall into people who prioritize openness and flexibility (liberals) and those who prefer order and certainty (conservatives). Hear why both sets of traits are crucial to any society -- and how our differences are being dangerously exploited to divide us. What if things weren't that way?

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Click this link to view the TED Talk

Royole returns with another foldable


I first spent time with the Royole Flexpai at a TechCrunch event in China back in 2018. The devices was exciting. It was the first commercially released foldable, after all, before Samsung and Huawei offered their respective takes on the form factor. But ultimately it felt like, at best, a proof of concept. It was a shot across the bow from a little known Shenzhen-based hardware maker and ultimately little else.

The last two years have been — let’s say “complicated” for the category. I don’t think anyone was anticipating that $2,000 foldable phones were going to disrupt the industry right out of the gate or anything — especially in a time where more people are spending less money on their mobile devices. But to say foldables got off to a rocky start is something of an understatement. Royole has announced a few more products here and there, but the the Flexpai continues to be the company’s most engaging from a consumer perspective.

At an event in Beijing this morning, the company announced the the Flexpai 2. The device in similar in design the the first model, which is to say it folds with the screen facing outward. The design makes sense from the stand point of offering up notifications while closed (there’s a reason the Galaxy Fold 2 got a larger front-facing screen), but now you’ve got two screens to scuff up when the big old device is in your pocket.

The device itself got a bit of screen time during the press conference, though not a ton. For now we mostly have press shots to rely on, which is going to continue to be one of the paint points of covering hardware in the COVID-19 era. Fittingly, the company spent a lot of time talking hinges here — that, after all, was a high profile point of failure for Samsung’s first-ten device.

Here’s how Royole describes it in the press material,

The structure of the hinge is stable and shockproof, providing the great protection for the screen. It has more than 200 precision components with 0.01 mm processing accuracy. The hinge technology holds around 200 patents and solved many issues seen in other foldable smartphones.

Image Credits: Royole

Having had limited time with the Flexpai, I’ll say that robustness didn’t seem like one of the primary issues with a product that had some other first-gen bugs. The thing was pretty massively thick, though — which Royole has address with a design here that’s around 40% thinner than the first gen. The display is a generous 7.8 inches — though no mention of whether there’s glass reinforcement, which could be an issue.

There’s 5G support, a healthy 4450mAh battery and a Snapdragon 865 processor. The company updated its waterOS, which is built on top of Android 10 to offer a more seamless foldable experience. It arrives in China this week priced at around $1,427, which is wildly expensive for a standard smartphone but actually pretty good for a foldable.

U.S. availability is, once again, a big question mark.


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Pure Watercraft ramps up its electric outboard motors with a $23M series A


Electric power only started making sense for land vehicles about ten years ago, but now the technology is ready to make the jump into the water. Pure Watercraft hopes that its electric outboard motor can replace a normal gas one for most boating needs under 50 HP — and it just raised $23.4M to hit the throttle.

Pure’s outboard works much like a traditional one, but runs on a suitcase-sized battery pack and is, of course, almost silent except for the sound of the turbulence. It’s pretty much a drop-in replacement for an outboard you’d use on a 10-20 foot boat meant for fishing or puttering around the lake, though the price tag looks a little different.

Founder and CEO Andy Rebele started the company in 2011, and it turns out they had shown up a bit early to the party. “The Model S had not yet been released; the plan of making boats electric was not really fundable,” he told me.

Rebele kept the company going with his own money and a bit of low-key funding in 2016, though he admits now that it was something of a leap of faith.

“You have to bet that this small market will become a big market,” he said. “We developed our entire battery pack architecture, and it took — it’s obvious at this point — millions of dollars to get where we are. But our investors are buying into a leader in the electrification of an entirely new sector of transportation that hasn’t gotten the same attention as cars and trucks.”

A boat with an electric outboard motor cruising on a lake.

Image Credits: Pure Watercraft

They haven’t been wasting time. Pure claims an energy density — how much power is packed into every kilogram — of 166 watt-hours per kilogram, meeting industry leader Tesla and beating plenty of other automotive battery makers. Users can easily add on a second pack or swap in a fresh one. The cells themselves are sourced from Panasonic, like Tesla’s and many others are, but assembling them into an efficient, robust, and in this case waterproof pack is something a company can still do better than its competition.

Having plenty of power is crucial for boats, since they use up so much of it to fight against the constant resistance of the water. The amount of power it takes to go a kilometer in a car is a fraction of what it takes to do so in a boat. Even boats designed for electric from the ground up, like those from Zin, face fundamental limits on their capabilities simply because of physics.

Rebele is aiming for the allure of simplicity. “The most popular outboard motor in the world is 40 horsepower,” he pointed out, and a replacement for that type of motor is exactly what Pure makes. “The mistake car companies made was saying, here’s the electric car market; it’s small, we tried it,” he said. Then Tesla came along with a great car that just happened to be electric.

It’s the same with boating, he suggested — sure, there are lots of different kinds of boats, and motors, and hull materials, and so on. But if Pure offers a motor that’s just as good or better than what powers a huge number of small boats, and just happens to be electric, it starts to sell itself.

Pure Watercraft's battery box.

Image Credits: Pure Watercraft

“We can’t count on people picking our product to save the world,” Rebele said. “The tipping point comes when you have a critical mass of people for whom a good selfish choice is to go electric.”

The benefits, after all, are easy to enumerate: It’s silent, which is great for fishing or social boating; It fills up for a buck or two at any outlet; It’s extremely low maintenance, having vastly fewer parts than a tiny gas engine; And of course it doesn’t spew fumes and particulates into the water and air like most of the depressingly dirty motors currently in use.

The only real advantage left to gas is initial cost and range. If you’re willing to spend some money for a better product, then cost isn’t as much of an issue. And if like most boaters you’re only going to ever go a few miles per trip, the range isn’t an issue. If you’re fishing or just cruising around a lake, it’ll last you all day. The people for whom electric isn’t an option will quickly realize that, while the others will find it increasingly hard to resist the idea.

Pure Watercraft's electric outboard motor lifted out of the water

Image Credits: Pure Watercraft

There’s still a good amount of sticker shock. A good new outboard in the 20-50 HP range runs a few thousand dollars to start, and marine gas costs add up quick; the Pure motor comes in a combo deal with the charger system and one battery pack for $16,500 (additional packs cost about $8,000). They’re working with some boat manufacturers to do complete boat deals for 30 grand or less, but it’s still firmly in the high end for the “outboard on a 2-6 person boat” crowd.

The $23.4 million A round, led by L37 and a number of individuals (including some Amazon execs and , is aimed squarely at spinning up production. After implementing the changes to the “beta” product they’ve been testing with, the first thousand Pure motors will be built in Seattle, where the company is based. The company has essentially finished R&D, so there’s little question of putting off customers for a few years while the product is engineered — and Rebele said they had no intent to build another for now.

“We make this product, at this power level, and that’s all,” he said. The company’s focus makes for good engineering and, hopefully, good margins. Pure should be shipping its motors in time for the 2021 boating season.


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TikTok says it removed 104M videos in H1 2020, proposes harmful content coalition with other social apps


As the future of ByteDance’s TikTok ownership continues to get hammered out between tech and retail leviathans, investors and government officials, the video app today published its latest transparency report. In all, over 104.5 million videos were taken down; it had nearly 1,800 legal requests; and received 10,600 copyright takedown notices for the first half of this year.

Alongside that, and possibly to offset the high numbers of illicit videos and to also coincide with an appearance today in front of a parliamentary committee in the UK over harmful content, TikTok also announced a new initiative — potentially in partnership with other social apps — against harmful content.

The figures in the transparency report underscore an important aspect around the impact of the popular app. The government may want to shut down TikTok over national security concerns (unless ByteDance finds a new non-Chinese controlling structure that satisfies lawmakers).

But in reality, just like other social media apps, TikTok has another not-insignificant fire to fight: it is grappling with a lot of illegal and harmful content published and shared on its platform, and as it continues to grow in popularity (it now has more than 700 million users globally), that problem will also continue to grow.

That will be an ongoing issue for the company, regardless of how its ownership unfolds outside of China. While one of the big issues around TikTok’s future has been related to its algorithms and whether these can or will be part of any deal, the company has tried to make other efforts to appear more open with regards to how it works. Earlier this year it opened a transparency center in the US that it said would help experts observe and vet how it moderates content.

TikTok said that the 104,543,719 total videos that TikTok removed globally for violating either community guidelines or its terms of service made up less than 1% of all videos uploaded on TikTok, which gives you some idea of the sheer scale of the service. 

The volume of videos that are getting taken down have more than doubled over the previous six months, a reflection of how the total volume of videos has also doubled.

In the second half of 2019, the company took down more than 49 million videos, according to the last transparency report published by the company (I don’t know why exactly, but it took a lot longer to publish that previous transparency report, which came out in July 2020.) The proportion of total videos taken down was roughly the same as in the previous six months (“less than 1%”).

TikTok said that 96.4% of the total number were removed before they were reported, with 90.3% removed before they received any views. It doesn’t specify if these were found via automated systems or by human moderators, or a mix of both, but it sounds like it made a switch to algorithm-based moderation at least in some markets:

“As a result of the coronavirus pandemic, we relied more heavily on technology to detect and automatically remove violating content in markets such as India, Brazil, and Pakistan,” it noted.

The company notes that the biggest category of removed videos was around adult nudity and sexual activities, at 30.9%, with minor safety at 22.3% and illegal activities at 19.6%. Other categories included suicide and self harm, violent content, hate speech and dangerous individuals. (And videos could count in more than one category, it noted.)

The biggest origination market for removed videos is the one in which TikTok has been banned (perhaps unsurprisingly): India took the lion’s share of videos at 37,682,924. The US, on the other hand, accounted for 9,822,996 (9.4%) of videos removed, making it the second-largest market.

Currently, it seems that misinformation and disinformation are not the main ways that TikTok is getting abused, but they are still significant numbers: some 41,820 videos (less than 0.5% of those removed in the US) violated TikTok’s misinformation and disinformation policies, the company said.

Some 321,786 videos (around 3.3% of US content removals) violated its hate speech policies.

Legal requests, it said, are on the rise, with 1,768 requests for user information from 42 countries/markets in the first six months of the year, with 290 (16.4%) coming from US law enforcement agencies, including 126 subpoenas, 90 search warrants and 6 court orders. In all, it had 135 requests from government agencies to restrict or remove content from 15 countries/markets.

Social media coalition proposal

Along with the transparency report, the harmful content coalition announcement is coming on the same day that TikTok appeared before a committee from the Department of Culture, Media and Sport, a UK parliamentary group.

Practically, that interrogation — which featured the company’s head of public policy in EMEA, Theo Bertram — doesn’t have a lot of teeth, but it speaks to the government gaining a growing awareness of the app and its impact on consumers in the UK.

TikTok said that the harmful content coalition is based on a proposal that Vanessa Pappas, the acting head of TikTok in the US, sent out to nine executives at other social media platforms. It doesn’t specify which companies, nor what the response was. We are asking and will update as we learn more.

Meanwhile, the letter, published in full by TikTok and reprinted below, underscores a response to current thinking around how proactive and successful social media platforms have been in trying to curtail some of the abuse of their platforms. It’s not the first effort of this kind — there have been several other attempts like this one where multiple companies, erstwhile competitors for consumer engagement, come together with a united front to tackle things like misinformation.

This one specifically is identifying non-political content and coming up with a “collaborative approach to early identification and notification amongst industry participants of extremely violent, graphic content, including suicide.” The MOU proposed by Pappas suggested that social media platforms communicate to keep each other notified of the content — a smart move, considering how much gets shared across multiple platforms, from other platforms.

The company’s efforts on the harmful content coalition is one more example of how social media companies are trying to take their own initiative and show that they are trying to be responsible, a key way of lobbying governments to stay out of regulating them. With Facebook, Twitter, YouTube and others continue to be in hot water over the content that is shared over their platforms — despite their attempts to curb abuse and manipulation — it’s unlikely that this will be the final word on any of this.

Full memo below:

Recently, social and content platforms have once again been challenged by the posting and cross-posting of explicit suicide content that has affected all of us – as well as our teams, users, and broader communities.

Like each of you, we worked diligently to mitigate its proliferation by removing the original content and its many variants, and curtailing it from being viewed or shared by others. However, we believe each of our individual efforts to safeguard our own users and the collective community would be boosted significantly through a formal, collaborative approach to early identification and notification amongst industry participants of extremely violent, graphic content, including suicide.

To this end, we would like to propose the cooperative development of a Memorandum of Understanding (MOU) that will allow us to quickly notify one another of such content.

Separately, we are conducting a thorough analysis of the events as they relate to the recent sharing of suicide content, but it’s clear that early identification allows platforms to more rapidly respond to suppress highly objectionable, violent material.

We are mindful of the need for any such negotiated arrangement to be clearly defined with respect to the types of content it could capture, and nimble enough to allow us each to move quickly to notify one another of what would be captured by the MOU. We also appreciate there may be regulatory constraints across regions that warrant further engagement and consideration.

To this end, we would like to convene a meeting of our respective Trust and Safety teams to further discuss such a mechanism, which we believe will help us all improve safety for our users.

We look forward to your positive response and working together to help protect our users and the wider community.

Sincerely,

Vanessa Pappas
Head of TikTok

More to come.


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Modern Car Technologies We Need Right Now


  (image source – https://ift.tt/2RMH751) It is not uncommon to see car buying decisions based on what technology is included. With this in mind, it is very clear to understand why vehicle manufacturers do all they can to develop tech that can change your buying preferences. As a very simple example, 60% of the millennials, […]

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How to Create a Mobile Application for Sports Industry


Thinking about the way to promote your team or a sports club? Or just looking for opportunities to make money from sports games and people’s love for it? Both these goals are achievable with the help of a mobile sports app. Here is your guide to getting started with this idea realization. Sports Market Overview […]

The post How to Create a Mobile Application for Sports Industry appeared first on ALL TECH BUZZ.


Volcano Dinosaur


Volcano Dinosaur

Daily Crunch: This TikTok deal is pretty confusing


Companies send out conflicting messages about the TikTok deal, Microsoft acquires a gaming giant and the WeChat ban is temporarily blocked. This is your Daily Crunch for September 21, 2020.

The big story: This TikTok deal is pretty confusing

This keeps getting more confusing. Apparently TikTok’s parent company ByteDance has reached a deal with Walmart and Oracle that will allow the Chinese social media app to continue operating in the United States, and the deal has been approved by Donald Trump. But it’s hard to tell exactly what this agreement entails.

ByteDance said it would retain 80% control of TikTok, while selling 20% of the company to Walmart and Oracle as “commercial partner” and “trusted technology partner,” respectively. However, Oracle released a seemingly conflicting statement, claiming that Americans will have majority ownership and “ByteDance will have no ownership in TikTok Global.”

So what’s going on here? We’re trying to figure it out.

The tech giants

Microsoft set to acquire Bethesda parent ZeniMax for $7.5B — ZeniMax owns some of the biggest publishers in gaming, including Bethesda Game Studios, id Software, ZeniMax Online Studios, Arkane, MachineGames, Tango Gameworks, Alpha Dog and Roundhouse Studios.

Trump administration’s WeChat ban is blocked by US district court — More news about the Trump administration’s efforts to ban some high-profile Chinese apps: A district court judge in San Francisco has temporarily stayed the nationwide ban on WeChat.

Nikola’s chairman steps down, stock crashes following allegations of fraud — This comes in the wake of a report from a noted short-seller accusing the electric truck company of fraud.

Startups, funding and venture capital

With $100M in funding, Playco is already a mobile gaming unicorn — Playco is a new mobile gaming startup created by Game Closure co-founder Michael Carter and Zynga co-founder Justin Waldron.

Indian mobile gaming platform Mobile Premier League raises $90 million — Mobile Premier League operates a pure-play gaming platform that hosts a range of tournaments.

A meeting room of one’s own: Three VCs discuss breaking out of big firms to start their own gigs — We talked to Construct Capital’s Dayna Grayson, Renegade Partners’ Renata Quintini and Plexo Capital’s Lo Toney.

Advice and analysis from Extra Crunch

Edtech investors are panning for gold — At Disrupt, investors told us how they separate the gold from the dust.

Despite slowdowns, pandemic accelerates shifts in hardware manufacturing — China continues to be the dominant global force, but the price of labor and political uncertainty has led many companies to begin looking elsewhere.

The Peloton effect — Alex Wilhelm examines the latest VC activity in connected fitness.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

Ireland’s data watchdog slammed for letting adtech carry on ‘biggest breach of all time’ — The Irish Council for Civil Liberties is putting more pressure on the country’s data watchdog to take enforcement action.

Pandemic accelerated cord cutting, making 2020 the worst-ever year for pay TV — According to new research from eMarketer, the cable, satellite and telecom TV industry is on track to lose the most subscribers ever.

Original Content podcast: ‘Wireless’ shows off Quibi’s Turnstyle technology — I interviewed the director of the new Quibi series.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.


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Daily Crunch: This TikTok deal is pretty confusing


Companies send out conflicting messages about the TikTok deal, Microsoft acquires a gaming giant and the WeChat ban is temporarily blocked. This is your Daily Crunch for September 21, 2020.

The big story: This TikTok deal is pretty confusing

This keeps getting more confusing. Apparently TikTok’s parent company ByteDance has reached a deal with Walmart and Oracle that will allow the Chinese social media app to continue operating in the United States, and the deal has been approved by Donald Trump. But it’s hard to tell exactly what this agreement entails.

ByteDance said it would retain 80% control of TikTok, while selling 20% of the company to Walmart and Oracle as “commercial partner” and “trusted technology partner,” respectively. However, Oracle released a seemingly conflicting statement, claiming that Americans will have majority ownership and “ByteDance will have no ownership in TikTok Global.”

So what’s going on here? We’re trying to figure it out.

The tech giants

Microsoft set to acquire Bethesda parent ZeniMax for $7.5B — ZeniMax owns some of the biggest publishers in gaming, including Bethesda Game Studios, id Software, ZeniMax Online Studios, Arkane, MachineGames, Tango Gameworks, Alpha Dog and Roundhouse Studios.

Trump administration’s WeChat ban is blocked by US district court — More news about the Trump administration’s efforts to ban some high-profile Chinese apps: A district court judge in San Francisco has temporarily stayed the nationwide ban on WeChat.

Nikola’s chairman steps down, stock crashes following allegations of fraud — This comes in the wake of a report from a noted short-seller accusing the electric truck company of fraud.

Startups, funding and venture capital

With $100M in funding, Playco is already a mobile gaming unicorn — Playco is a new mobile gaming startup created by Game Closure co-founder Michael Carter and Zynga co-founder Justin Waldron.

Indian mobile gaming platform Mobile Premier League raises $90 million — Mobile Premier League operates a pure-play gaming platform that hosts a range of tournaments.

A meeting room of one’s own: Three VCs discuss breaking out of big firms to start their own gigs — We talked to Construct Capital’s Dayna Grayson, Renegade Partners’ Renata Quintini and Plexo Capital’s Lo Toney.

Advice and analysis from Extra Crunch

Edtech investors are panning for gold — At Disrupt, investors told us how they separate the gold from the dust.

Despite slowdowns, pandemic accelerates shifts in hardware manufacturing — China continues to be the dominant global force, but the price of labor and political uncertainty has led many companies to begin looking elsewhere.

The Peloton effect — Alex Wilhelm examines the latest VC activity in connected fitness.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

Ireland’s data watchdog slammed for letting adtech carry on ‘biggest breach of all time’ — The Irish Council for Civil Liberties is putting more pressure on the country’s data watchdog to take enforcement action.

Pandemic accelerated cord cutting, making 2020 the worst-ever year for pay TV — According to new research from eMarketer, the cable, satellite and telecom TV industry is on track to lose the most subscribers ever.

Original Content podcast: ‘Wireless’ shows off Quibi’s Turnstyle technology — I interviewed the director of the new Quibi series.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.


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Twitter and Zoom’s algorithmic bias issues


Both Zoom and Twitter found themselves under fire this weekend for their respective issues with algorithmic bias. On Zoom, it’s an issue with the video conferencing service’s virtual backgrounds and on Twitter, it’s an issue with the site’s photo cropping tool.

It started when Ph.D. student Colin Madland tweeted about a Black faculty member’s issues with Zoom. According to Madland, whenever said faculty member would use a virtual background, Zoom would remove his head.

“We have reached out directly to the user to investigate this issue,” a Zoom spokesperson told TechCrunch. “We’re committed to providing a platform that is inclusive for all.”

 

When discussing that issue on Twitter, however, the problems with algorithmic bias compounded when Twitter’s mobile app defaulted to only showing the image of Madland, the white guy, in preview.

“Our team did test for bias before shipping the model and did not find evidence of racial or gender bias in our testing,” a Twitter spokesperson said in a statement to TechCrunch. “But it’s clear from these examples that we’ve got more analysis to do. We’ll continue to share what we learn, what actions we take, and will open source our analysis so others can review and replicate.”

Twitter pointed to a tweet from its chief design officer, Dantley Davis, who ran some of his own experiments. Davis posited Madland’s facial hair affected the result, so he removed his facial hair and the Black faculty member appeared in the cropped preview. In a later tweet, Davis said he’s “as irritated about this as everyone else. However, I’m in a position to fix it and I will.”

Twitter also pointed to an independent analysis from Vinay Prabhu, chief scientist at Carnegie Mellon. In his experiment, he sought to see if “the cropping bias is real.”

In response to the experiment, Twitter CTO Parag Agrawal said addressing the question of whether cropping bias is real is “a very important question.” In short, sometimes Twitter does crop out Black people and sometimes it doesn’t. But the fact that Twitter does it at all, even once, is enough for it to be problematic.

It also speaks to the bigger issue of the prevalence of bad algorithms. These same types of algorithms are what leads to biased arrests and imprisonment of Black people. They’re also the same kind of algorithms that Google used to label photos of Black people as gorillas and that Microsoft’s Tay bot used to become a white supremacist.

 


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Hailing a self-driving taxi when blind. Learn how Waymo answers that challenge at Sight Tech Global


Imagine yourself unable to see well enough to drive, and how that would change your life. I witness that scenario every day at home with my wife, who is legally blind, and a very busy person. She reveres Uber and Lyft because they provided her with the still remarkable option to get up and go whenever she wants, wherever she wants.  So imagine her excitement a year ago when she was treated to a brief ride in a self-driving Waymo taxi. The safety driver asked my wife to buckle up and hit the “start” button. Yes, exactly! Where is that start button?

We all had a chuckle because the point of the excursion was to talk about Waymo’s commitment to accessibility in the development of self-driving taxis, which are already in service in Phoenix. Waymo is working closely with the Foundation for Blind Children (FBC) in Phoenix to get feedback on the experience, and also consulting with The Lighthouse for the Blind in San Francisco. We are delighted to announce that Waymo’s work on accessibility will be featured at Sight Tech Global, which is a virtual event (December 2-3) focused on how AI-related technologies will influence assistive technology and accessibility in the years ahead. Attendance is free and registration is open.

Joining the Waymo accessibility session are three key figures helping to guide Waymo’s work. Clement Wright is the Waymo product manager responsible for Waymo’s user experience and accessibility efforts. His focus is on ensuring all Waymo riders, including those with disabilities, can enjoy safe, comfortable and convenient rides in Waymo’s fully driverless service. Marc Ashton is CEO, Foundation for Blind Children, which is a Phoenix-based and nationally recognized leader in the education of blind children. Ashton’s son is blind, which led to his interest in the field and in 2007 to the role of CEO. Bryan Bashin is the CEO of Lighthouse for the Blind in San Francisco, which offers education, training, advocacy and community for blind individuals in California and around the world. Blind since college, Bashin has dedicated much of his career to advocating for equality, access, training and mentorship for individuals who are blind or low vision. 

Waymo’s quest for a highly accessible, self-driving ride is no easy challenge. “Today, ride-hailing and taxi drivers fulfill certain duties outside of strictly driving the car,” says Wright. “They may roll down the window at pickup to speak to a rider and help them find the car. One of our largest challenges as we work to build the Waymo Driver is ensuring that we understand all of the rider’s additional needs without a human driver in the car.”

The Waymo team has worked with adult members of the FBC to get feedback on the mobile app used to summon a Waymo taxi, for example, by using the way-finding mechanism of honking the taxi’s horn through the app. Time and again,” says Wright, “we’ve seen that a feature built to help a specific group of people, the visually impaired for example, is actually very helpful for the rest of our rider base as well. This has led us to a broader focus on inclusive design — looking at specific rider’s needs to understand key challenges, and then building solutions that help everyone.” 

Autonomous vehicles have the potential to help people with disabilities, including the 1.3 million Americans who are legally blind, get where they need to go safely and efficiently.  We will dive into how Waymo accounts for accessibility throughout its product development cycle and explore the critical role that feedback, from both blind and low-vision users, as well as partner organizations who represent those groups, plays in that process. Join us at Sight Tech Global on December 2-3 to join the session.  Get your free pass now.

Sight Tech Global welcomes sponsors. Current sponsors include Verizon Media, Google, Waymo, Mojo Vision and Wells Fargo. The event is organized by volunteers and all proceeds from the event benefit The Vista Center for the Blind and Visually Impaired in Silicon Valley.

 


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This Week in Apps: iOS 14’s surprise arrival, Apple’s app bundle, TikTok & WeChat banned from app stores Sunday


Welcome back to This Week in Apps, the TechCrunch series that recaps the latest OS news, the applications they support and the money that flows through it all.

The app industry is as hot as ever, with a record 204 billion downloads and $120 billion in consumer spending in 2019. People are now spending three hours and 40 minutes per day using apps, rivaling TV. Apps aren’t just a way to pass idle hours — they’re a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus.

In this series, we help you keep up with the latest news from the world of apps, delivered on a weekly basis.

Top Stories

How iOS 14 and Apple’s other new plans impact apps

At Apple’s hardware event this week, the company announced a new Apple Watch Series 6, an Apple Watch SE, an eighth-generation iPad and a new iPad Air, among other things.

But the bigger news for app makers was the surprise release of iOS 14. Typically, developers are given a much longer heads-up and at least have the updated version of their developer tools well before the actual iOS launch day. This year, however, Apple shocked app developers with an announcement during its live event that its new software platforms, iOS 14, iPadOS 14, watchOS 7 and tvOS 14, would arrive in less than 24 hours.

The move was a low blow from Apple at a time when its developer community was already feeling disrespected by Apple’s tougher stance on the use of in-app purchases and increase in capricious app rejections, not to mention the language Apple used to describe their contributions to iPhone’s success in Apple’s lawsuit with Epic Games.

But now iOS 14 is here, and with it comes a radical change to how apps are presented and used on iPhone.

App Clips will allow users to launch “mini app” experiences when a full app download isn’t needed, like in the case of needing to pay at a parking meter using a native app. Widgets will allow developers to increase their presence on the home screen, potentially increasing their importance to their most loyal users. But on the flip side, infrequently used apps may now be abandoned in the new App Library.

Any app that doesn’t get a home screen spot in the new version of iOS either as an app icon or widget may soon find that its MAUs and DAUs decline after users upgrade to iOS 14.

Being relegated to the App Library is the equivalent of being stuck inside a folder on the back screen — out of sight and forgotten. App developers who suspect they haven’t made the cut in the big iOS redesign will need to make clever use of push notifications to rekindle their relationship with users. But this, too, is a fine line. Too many notifications or pushing low-value notifications will see users turning to other iOS tools — like the option to easily silence or switch off notifications entirely for the app in question. And then, without any visibility or a way to connect, the app will be truly forgotten.

Apple also challenged the entire fitness app industry with its launch of a Fitness+ subscription service. Wall Street investors weren’t too worried about the long-term potential impact to top brands, like Peloton and Fitbit. But these companies are not necessarily representative of the smaller fitness app maker. For $10 per month or just $80 per year, Apple is offering a home gym membership of sorts, with deep integrations with Apple Watch. Fitness+ offers workouts and instructions set to music that can be used across Apple devices. Because it’s from Apple, the workouts will also correctly sync to the Apple Watch for accurate recording of various workout metrics, like calories burned, pace or distance, for example.

The service is also being bundled in Apple’s new Apple One subscription in the upper tier, which may appeal to Apple’s current subscribers looking to save money by paying for an all-in-one service instead of individual apps. And what could a fitness app maker do to compete with this? Or a music app, for that matter? Third-parties don’t typically have the option to get bundled into a high-value package alongside other top apps from unrelated industries, unless the company goes out and forges those deals itself — like Spotify once did with Hulu.

Given that Apple is still being investigated over antitrust issues, it’s rather bold to launch a bundle deal like this while continuing to commission its competitors — rivals who have no other means of reaching iPhone’s audience outside the App Store.

Another new Apple service puts family tracking apps on notice. Though apps like Life360 have become must-have tools in the helicopter parent era, Apple’s new Family Setup aims to transform the kid-tracking industry by taking a different tactic: it’s for families who aren’t buying kids an iPhone just yet. Instead, Apple will lure new customers by making its Apple Watch — and specifically, the more affordable Apple Watch SE — kids’ first Apple device.

Kids get to use Apple Watch’s key features, like Emergency SOS, Maps, Siri, Alarms, Memoji, Apple Pay, and more, while parents get to restrict who the child can call or text. By the time the child upgrades to iPhone and the wider world of apps that comes with it, families may see no need for a third-party alternative for family safety. That means kid trackers will need to upgrade their offerings to include features that Apple doesn’t, like Life360 does with its driving features, like crash detection or weekly driver reports, for instance.

Continuing chaos around the TikTok ban

There is nothing straightforward about the TikTok ban. Like much of the Executive Order activity coming from the current administration, a broad order is issued but the details are left to be worked out on the fly, leading to chaos.

In the case of the TikTok deal and the app’s potential ban in the U.S., at the beginning of this week we learned China would rather see TikTok banned than forced into a sale, and that neither Oracle nor Microsoft would get to acquire TikTok’s U.S. business. Microsoft was said to have apparently pissed off TikTok owner ByteDance by calling the app a security risk and was cut out of the deal. Later in the week, Oracle put out a press release saying it would be the technology partner for TikTok, and Walmart separately claimed to still be involved.

Oh, and it seems Instagram founder and former CEO Kevin Systrom was approached for the TikTok CEO job at one point. Lord.

So what’s happening now? The U.S. government and ByteDance continue to negotiate on specific terms. As of late, the U.S. wants Oracle to agree to review TikTok source code for backdoors, ByteDance to create a new organization for its U.S. operations with a board approved by the U.S. government and for there to be a license agreement for TikTok’s algorithms. As TechCrunch reported, these terms beg the question as to how TikTok could possibly continue to refine its algorithms in real time without access to U.S. TikTok user data, or when it has to rebuild its infrastructure on Oracle, separated from a core product being developed elsewhere. But nevertheless, reports claim ByteDance has agreed to the government’s terms and also plans to IPO TikTok’s global business.

On Friday, the Commerce Dept. announced the details of how it plans to enforce a shutdown, saying that both TikTok and WeChat, the other Chinese app impacted by the ban, would no longer be distributed on U.S. app stores as of September 20. But TikTok gets an extension that allows it to still operate until November 12 as the parties attempt to hammer out the complicated deal. That deadline means the app will continue to work through the U.S. elections, based on how the terms are spelled out now. But those could change at any time, given the chaotic nature of how this potential ban has progressed so far.

Despite being one of TikTok’s chief rivals, Instagram — which recently copied TikTok with its own feature, Reels — has come out against the ban. Instagram head Adam Mosseri said a U.S. ban of the app would be bad for the internet more broadly, including companies like Facebook and Instagram. TikTok interim CEO  Vanessa Pappas then publicly asked him for help with its litigation.

By the time you read this, several more updates about the TikTok deal may have been released. Stay tuned.

Weekly News

  • U.S. government scrutinizes Epic and Riot Games’ deals with Tencent. First TikTok and WeChat, then the full slate of Chinese investment in tech? The TikTok-Oracle partnership isn’t even a done deal yet, but the U.S. government is moving on to its next targets. The Committee on Foreign Investment in the United States (CFIUS) has now sent letters to Epic, Riot and other gaming companies to inquire about how they’re handling U.S. users’ personal data due to their ties with China’s Tencent. The Chinese giant has made over 300 investments, including those in many of the top gaming companies worldwide. (Jenny Leonard, Saleha Mohsin and David McLaughlin/Bloomberg)
  • Google bans stalkerware from Play Store. Apps that allow a user to track someone’s location, movement, phone calls or messages, and record other apps’ activity — a category broadly known as “stalkerware” — are marketed toward people looking to track cheating spouses or spy on their kids. Google has hosted hundreds of these apps to date. This week, the company updated its Developer Program Policy to specify that any apps of this nature have to inform the end user or gain consent and show a persistent notification that their actions are being tracked. The updated policy also added other new restrictions, including on misrepresentation and gambling. (Catalin Cimpanu/ZDNet)
  • Tinder relaunches Swipe Night, its in-app interactive video series, in the U.S. on September 12. Tinder claims the pandemic has not heavily impacted its business. But the company is working to add video dating and is readying another run of a video series in its app — indications that the primary focus for Tinder these days is not on helping users make real-life connections. (Tinder)
  • Google banned India’s Paytm from Play Store for gambling violations. Paytm is India’s most valuable startup and claims over 50M MAUs. Its app, a rival to Google Play, was removed from the Play Store in India this week. Paytm is accused of repeatedly violating Play Store’s policies around gambling. The app had recently launched “Paytm Cricket League,” which Google believed to be in violation of its newly updated policies around gambling apps. The app returned to the store in a few hours. (Manish Singh/TechCrunch)
  • YouTube launches a TikTok rival, Shorts. YouTube this week launched a new short-form video experience called YouTube Shorts. The feature will allow users, initially in India, to upload 15-second or less short-form videos using a new set of creator tools, including a multi-segment camera, similar to TikTok, speed controls and a timer and a countdown feature. The videos can also be set to music, thanks to YouTube’s access to a large library of songs that it says will continue to grow over time. (Sarah Perez/TechCrunch)
  • Apple calls Epic Games a bully in latest court filing. Apple attacked the game maker, saying Epic follows a “strategy of coercing platforms for its own gain.” Pot, meet kettle. (Stephen Warwick/iMore)
  • Facebook Messenger adds “Watch Together.” Facebook joins the co-viewing trend with the launch of a new feature that lets up to eight friends in a Messenger video call or up to 50 in Messenger Room watch video content together via Facebook Watch integrations. (Sarah Perez/TechCrunch)
  • Summer sent travel apps consumer spend up 30%. Despite the pandemic, consumer global spend in travel apps indicate there was 30% growth in travel apps during summer months, compared with the three months prior. Still, those prior months were at the height of the lockdown, when almost no one was going anywhere. So this may not be as rosy a picture of a recovery as you’d think. (Lexi Sydow/App Annie)
  • Triller capitalizes on TikTok drama to onboard influencers. At TechCrunch Disrupt, Triller CEO Mike Lu talked about recent high-profile additions, including influencers and public figures like TikTok star Charli D’Amelio and family, Addison Rae, and even Trump. (Sarah Perez/TechCrunch)
  • iOS 14 bug resets Mail and Safari as the default apps. A bug you say? Okay, I believe you. (Chance Miller/9to5Mac)

Suggested Reading

  • Addicted to losing: How casino-like apps have drained people of millions, by Cyrus Farivar, NBC News. The story delves into the casino app industry, which is almost entirely unregulated. The story features interviews with 21 people who got hooked on these apps and lost significant sums of money.
  • In-App Purchase Rules, by Marco Arment, Marco.org. In a blog post, Arment highlights how convoluted Apple’s IAP rules have become by listing out all the exceptions Apple has carved out for itself over the years as it attempts to justify its right to collect from all IAPs.

Funding and M&A

Downloads

Aviary

Image Credits: Aviary (widget shown in top right)

Aviary’s recently launched Twitter app ($4.99) is ready for iOS 14, with home screen widgets and support for multiple columns on iPad.

Color Widgets

Image Credits: Color Widgets

A simple app is No. 1 on the (non-game) App Store because, clearly, iOS users were ready for widgets. The Color Widgets app lets you pick a color, font and theme for a basic widget that displays the date, day of the week, time and battery level. Isn’t that pretty?

 


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