05 November 2020

Google and Walmart face growth hurdles as India caps payments transactions


Google and Walmart have a new challenge ahead of them as they race to expand the reach of their payments apps in India: They won’t be permitted to grow beyond a limit.

National Payments Corporation of India (NPCI), the body that operates the widely popular UPI payments infrastructure, said Thursday evening that it will enforce a cap to ensure that no single payments app processes more than 30% of UPI transactions in a month.

The payments body said the move is aimed at addressing the “risks” and “protecting the UPI ecosystem as it further scales up.” The change goes into effect in January 2021.

UPI is a payments infrastructure built by large banks in India and is backed by the Indian government. It has become the most popular digital payments method in the country in recent years.

The cap of 30% will be calculated based on total volume of UPI transactions processed in the preceding three months, it added.

The move, described by an industry executive as the most absurd thing they have heard in months in India, will severely impact Google and Walmart, whose respective apps already process more than 35% of UPI transactions each.

In fact, Walmart’s PhonePe processed more than 40% of about 2 billion transactions on UPI network last month.

It remains unclear how any payments app will comply with this limit. Let’s say PhonePe or Google Pay has already processed about 650 million transactions in three weeks. Would it just switch off UPI payments on their app for the remainder of the month?

More to follow…


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TikTok tests a Learn tab to showcase education and how-to videos


How-to videos have been some of the most popular content on YouTube over the years, and now, to grow engagement and the pool of users that it appeals to, the upstart video app TikTok is getting in on the action, too.

After launching a dedicated “Learn On TikTok” hashtag (#LearnOnTikTok) earlier this summer with a slate of premium creators producing videos for it, multiple users and social media watchers (thanks Matt) are reporting sightings of a new menu item called “Learn.”

Featured prominently alongside “For You” and “Following” at the top of the homescreen, TikTok describes Learn as a place to discover how-to and informative videos posted by users that take viewers through making food, producing art, how scientific processes work, and more.

The Learn feed seems to have disappeared overnight: from what we understand it’s still being tested.

Image Credits: Lena Koppova (opens in a new window)(opens in a new window)In any case, its emergence coincided with the company yesterday launching a new promotional campaign for educational content discoverable through the #LearnOnTikTok hashtag.

(And in the original announcement for Learn On TikTok content, TikTok noted that it is “exploring additional ways to showcase the rich offering of instructional content that’s thriving on the platform,” which includes “building a creator learning portal that will provide insights, tools, and best practices on how to create quality content on TikTok,” so the Learn tab may have been a test of how that will look and work.)

These are not TikTok’s first or only efforts in the realm of education.

Aside from its self-referential audience-created educational videos — it’s the best platform for learning TikTok dances, for learning about the latest song-based memes, watching comedic mishaps as people try to explain something, etc. — the company has been cultivating an image as a go-to platform for learning more serious things, not just messing around.

It’s been pushing that even harder this year than ever, both as TikTok itself faces ire from authorities for having a more potentially harmful influence; and as more people turn to their screens during the Covid-19 pandemic.

This has included formal efforts like partnering up with institutions, and encouraging students to create educational content.

@cambridgeuniversityCan #cars talk to each other? #learnontiktok #cambridgeuniversity #cambridge #artificialintelligence #driverless♬ HAPPY SUMMER ADVENTURE – Sergey Wednesday

It’s also included dedicating $50 million specifically to a creator fund to promote educational videos; and reportedly a whopping $5 billion educational fund as part of a deal to keep from getting shut down in the US over national security concerns (Bytedance, the owner of TikTok, has disputed the idea of the fund).

This has also included soft diplomacy, where teachers are using TikTok as a way of being more relatable to their audience of TikTok-loving students.

At its heart, doing more in education is a natural move for TikTok. Video is a huge learning tool, as YouTube and many others have demonstrated, and it connects with the app’s younger audience while also creating more reasons for why others might also want to use it — but also somewhat opportunistic.

Education is a good look, and its push in India was coming at a time when the company was first starting to face backlash over its content (it didn’t help: it’s currently banned there).

Meanwhile, its US Creative Learning Fund and those reports of a $5 billion education fund — accurate or not — emerged just as the company was working on hammering out a deal — which might include its Chinese owner Bytedance ceding control of the app — to keep it from getting banned outright in the US over national security concerns. (That story is still ongoing.)

Learn On TikTok — which officially was announced this summer — is heavy on user-generated content from TikTok’s wider base, with videos ranging pretty widely, from pottery making to make-up tips, and learning pig Latin to folding origami pigs.

But alongside this, TikTok is now populating the hashtag with a lot of premium content. Working with publishers like Self and WWD, professional organizations, non-profit institutions, and influential personalities (Bill Nye and Neil deGrasse Tyson in the science arena, chef José Andrés, Lilly Singh and Tyra Banks), TikTok is also curating and cultivating content made specifically for TikTok to broaden people’s minds and experiences.

“I’m excited to partner with TikTok,” Nye said at the time that his deal was announced. “Looking forward to doing some science on the small screen— the real small screen— the one on your phone…”

All of this is to say that there is a lot of opportunity, but probably some more growing pains to come for TikTok and the people using it to teach and learn.

We will update this story as we learn more ourselves…


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WhatsApp now lets you post ephemeral messages, which disappear after 7 days


Facebook recently announced that WhatsApp passed the whopping milestone of 100 billion messages sent per day, but not everyone wants those chats to stick around forever. Now, Facebook’s wildly popular messaging app with 2 billion users is adding a feature to give people more control on how their words and pictures live within the app. From today, messages — including photos and videos — can now be marked to disappear after 7 days.

The feature is being rolled out globally across Android and iOS starting today, WhatsApp said. While it’s starting with a 7 day lifespan, it is already looking at playing around with the time limits.

“We will keep an eye on feedback about how people are using it and liking it and see if it needs adjusting in the future,” a spokesperson said. “For now we are starting with seven days, because it feels like a nice balance between the utility you need for global text based conversations and the feeling of things not sticking around forever.”

And just to be clear, the 7-day limit will exist regardless of whether the message gets read or not. (The clock starts counting when the message is sent, as it does on other apps like Telegram.)

“The way it’s currently designed is to give the sender confidence that after 7 days their message is gone. The messages have no concept of being seen, for them to disappear, so they will disappear regardless of read status,” said the spokesperson.

Users can turn on the feature for direct messages, but in groups it’s the admin that has to enable disappearing messages for it to work.

Although today is the “official” announcement, eagle-eyed WhatsApp watchers had spotted the company posting FAQs on the feature some days ago. And tests of the feature actually first started to appear — and,  fittingly, disappear — as early as March of this year.

This isn’t WhatsApp’s first rodeo with disappearing content.

In 2017, the company first dabbled in the idea with the launch of Status — an encrypted clone of Snapchat’s Stories feature, which let people set up short updates on themselves — in the form of some text and/or a GIF — as essentially a “profile” for all of their contacts to see for a set period of 24 hours, with the Statuses existing in their own tab in the app separate from your chats.

It’s not clear how popular the Status feature is these days: we’ve reached out to ask. Anecdotally, I’ve seen younger people using it a lot, where it lives as a proxy, pared-down version of updating your status on Facebook or Snapchat, older people less so.

WhatsApp said that one of the reasons it’s taken its developers so long to bring the ephemeral feature to the wider chat experience is in part because of the encrypted aspect of the app:

“[End-to-end encryption] was partly why it took us so long to implement this feature, because we wanted to retain the e2e capabilities that WhatsApp users expect and love,” the spokesperson said.

But in any case it’s a very long time in coming.

Ephemerality has been one of the most radical and sticky features in messaging in years — it has now been around for close to a decade. And it has arguably been the defining feature for one of the runaway, viral hits of the genre, Snapchat — so much so that clones of the feature have popped up in a number of other apps, from those focused first and foremost on privacy like Signal and Telegram, through to those that are aimed at more casual consumer audiences, like WhatsApp today.

And there could be signs that Facebook is may be looking to roll this out in other apps in its stable, too. Earlier this year it tested disappearing messages in Instagram. However in Messenger the most recent tests for disappearing text seem to be from 2015.

The new disappearing messaging feature is coming amid some other notable additions in the app that appear to be in aid of the general purpose of giving more control to users.

Earlier this week, WhatsApp announced that it would enable a new storage feature in the app: specifically, an easier way to control how and where photos and other media that you are sent live. This is especially important for active (but perhaps not deep) users of the app, who find their storage is getting gobbled up by innocuous GIFs, photos and videos sent over the app by friends and acquaintances. At the same time, it has also been beefing up the services it offers to businesses, and testing out business models for charging them, one way to stick to their commitment not to put ads into the service.

As with the storage changes, the new disappearing feature will not be switched on for users by default: you have to proactively change the settings.


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How To Back Up And Print Android Messages


There are many reasons you may want to keep a copy of your Android text messages, whether it be a digital copy on your computer or a hard copy in the form of a printout. Backing up your messages to your PC means that if anything should happen to your device itself, you still have […]

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Top 5 Apps for Entertainment at Home


Never have virtual pastimes been as necessary as during the 2020 pandemic that has left much of the world’s population more isolated than ever before. This is why we looked into the best mobile apps that you could install on your phone or tablet to get you through days and help you keep entertained and […]

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Do You Still Need a VPN for Your Already Encrypted iPhone


Even though Apple has taken tremendous steps to ensure that an incident like the iCloud leak from 2014 does not happen again, iPhone users still need to be wary about protecting their device. The tech giant may have taken the necessary steps to safeguard your privacy and data online, but you will need to take […]

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DJI’s pint-sized Mavic Mini gets camera and connection upgrades


We dug DJI’s Mavic Mini when the drone arrived last year. As Matt noted in his review, “It packs everything critical to be a quality drone. It has a good camera, good range and a good controller. It holds up well in the wind and is quick enough to be fun.” Today, DJI improves two of those things with the arrival of the Mini 2.

The new version, which hits retail today, is more refinement than redefinition. This is one of those cases where that’s perfectly fine, as the first release was a solid one, owing to the learnings of several generations of DJI and Mavic drones. The size and weight are essentially the same here. The Mini 2 weighs 249 grams — which comes out to about 0.55 pounds. It folds up and can be stashed away in a bag.

Image Credits: Gregory Manalo

The camera is probably the biggest upgrade here. The system is now capable of shooting 4K videos at 30 FPS. Stills, meanwhile, are 12-megapixels, and there’s 4x digital zoom (which DJI says is capable of up to 2x and still offer lossless quality). I suspect zoom is going to be a continued spot for improvement on these systems, going forward.

The other big change is the arrival of DJI’s proprietary OcuSync wireless technology — specifically OccuSync 2.0 here. The technology is also available on the latest Mavic Air. Per DJI:

OcuSync 2.0 is DJI’s world-renowned transmission technology responsible for ensuring stable, long distance, and reliable connection between the remote controller and the drone. Dual-frequency technology automatically switches between channels to help against interference.

Image Credits: Gregory Manalo

Among other things, the upgrade means a transmission rate of 19 km — around 150% of the range its predecessor delivered. Though DJI has to remind you here that you really ought to keep the tiny drone in your line of sight while operating. The battery should give you a solid 31 minutes (a slight improvement over the original’s stated 30-minute flight time).

DJI’s preprogrammed image capture is always a highlight. There are five quick-shot modes (Dronie, Helix, Rocket, Circle, Boomerang), three panoramas (Sphere, 180 and Wide-Angle) and two image modes (Triple Shot and Timed Shots).

Image Credits: Gregory Manalo

There’s a bit of a notable price bump here. The system now starts at $449 (up from $399), which includes the drone, remote and a single battery; $599 will get you two additional batteries, a charging hub and a carrying case — a solid addition.


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YouTube removes ads from, but won’t pull, ‘Trump Won’ video following backlash


This year’s presidential election has already proven to be a considerable test of the U.S. democratic system. It’s also been doing a fine job testing the systems behind leading social networks four years after a rather disinformation-ridden election. Twitter today has proven to be reasonably swift — if not entirely proactive — in its push to label problematic information.

Video, which is largely considered more difficult to police, has been another story on many of these sites. At issue are videos like One American News Network’s (OAN) “Trump Won.” Posted this morning, the report echoes the president’s earlier sentiment that he has both won the election and that states and/or the Democratic Party are attempting to “steal the election.” As of this writing, the election has, emphatically, not been decided.

YouTube parent Google had earlier outlined potential violations in the lead up to the election, noting that it would:

Remov[e] content that contains hacked information, the disclosure of which may interfere with democratic processes, such as elections and censuses. For example, videos that contain hacked information about a political candidate shared with the intent to interfere in an election. Removing content encouraging others to interfere with democratic processes, such as obstructing or interrupting voting procedures. For example, telling viewers to create long voting lines with the purpose of making it harder for others to vote.

After outreach, the company told the press that the video is not in violation of its Community guidelines, but added that it has pulled ads from the content.

“Our Community Guidelines prohibit content misleading viewers about voting, for example content aiming to mislead voters about the time, place, means or eligibility requirements for voting, or false claims that could materially discourage voting,” a spokesperson told TechCrunch. “The content of this video doesn’t rise to that level. All search results and videos about this election — including this video — surface an information panel noting that election results may not be final and we are continuing to raise up authoritative content in search results and recommendations. Additionally, we remove ads from videos that contain content that is demonstrably false about election results, like this video. We will continue to be vigilant in the post-election period.”

The video now also sports a “U.S. Elections” module below that notes, “Results may not be final. See the latest on Google,” directing users to a search page. In a separate post, it notes that it, “aim[s] to surface videos from experts, like public health institutions, in search results,” meaning that a video such as the one referenced above would theoretically be deprioritized in search under more authoritative outlets, including, CNN, Fox News, Jovem Pan, India Today and The Guardian.

The coming weeks and months will no doubt provide ample opportunity to assess these responses from these platforms and whether their responses ultimately did enough to address misinformation and disinformation during a particularly uncertain time in U.S. electoral history.


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Hands-on with Mophie’s new modular smartphone battery case


There was some confusion when the Juice Pack Connect was announced last week. I admit I was a bit confused, too. It was, no doubt, the proximity to Apple’s iPhone 12 launch that lead many to (understandably) assume that the new take on Mophie’s case is based on the handset’s new MagSafe tech.

While it seems likely that some future version of the accessory will sport that functionality, truth is there are two primary technologies at the heart of the newer, more modular battery pack: wireless charging and good old-fashioned adhesive. That means, among other things, that the system effectively works with any handset that supports Qi wireless charging.

In fact, the system is actually pretty bare bones by design. There’s not even a case included in the box. You’ve got to supply your own. Instead, the system ships with the battery pack, a grip/stand and, helpfully, two adapters. That last bit is nice in case you need a do-over or plan sharing the battery with someone else.

Image Credits: Brian Heater

Installation is pretty simple. There’s even a little cardboard guide to insure you center it properly, à la the sort of frame you’d get to install a screen protector. You can install it directly onto the back of the phone, as well, but I prefer to stay noncommittal with my accessories if possible. That said, you’ll need to live with the little adapter nub on the rear of your device when other accessories aren’t attached.

The accessories slide onto the anchor from the side. The battery pack is easily the nicest-looking part of the whole rig — and the one that most closely retains the design language of the original Juice Packs. The ring/stand is a bit cheaper-feeling and feels like a bit of an afterthought to occupy the system when not charging. One of the big trade-offs is that the more compact battery design means a smaller capacity; 5,000mAh isn’t bad, but you can find a higher capacity case for cheaper.

Image Credits: Brian Heater

The other trade-off you probably already know, which is that wireless charging is slower than the wired kind. For that reason, the system is better adapted to keeping your device alive for long stretches, rather than fast charging. That said, if you’re really in a pinch and have the right cables handy, you can charge your phone up faster via the USB-C port (which is also used to top off the battery).

The Connect Stand is serviceable. It serves better as a stand than a grip. It would be useful if the company offered something more like a Pop Socket for a more solid grip. That’s the nice thing about modularity, though — they can always add more accessories. At $80, it’s not cheap, but, then Mophie products never really are.


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Zynga reports record revenue and strong user growth while still losing $122M


Zynga’s revenue grew to a record $503 million (up 46% year-over-year) in the third quarter, with bookings of $628 million (up 59%), according to its latest earnings report. It also had its best mobile daily active user (31 million) and monthly active user (83 million) numbers in six years.

But things wasn’t all rosy: The company also reported a net loss of $122 million. That compares to net income of $230 million during the same period last year, though that was boosted by the sale of Zynga’s building in San Francisco. As of 4:44pm Eastern, shares were down 4.9% in after-hours trading.

Before earnings were released, CEO Frank Gibeau told me that although growth has become more normal after the pandemic caused “that huge jump” in usage during the late spring and early summer, “Engagement remains elevated and monetization remains elevated. Folks that discovered mobile gaming for the first time returned to it and kept doing it.”

The company predicted further growth in Q4, with revenue up 55% to $570 million. Gibeau said pointed to a “digital holiday” that could have big benefit in mobile gaming, with new mobile on the market, plus social distancing and lockdowns resulting in the fact that “a lot of folks aren’t going to be able to go to stores and buy gifts.”

During the third quarter, Zynga also closed its acquisition of Istanbul-based hyper-casual game publisher Rollic. Gibeau said the team is “fully integrated at this point from an operating standpoint,” but the company won’t start including Rollic in its user numbers until the next quarter.

“We are well-positioned for further M&A,” he added.


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Music Degrees: What You Need To Know


We all have a taste for music, and there is no doubt that no one can live without it. For many music lovers out there, it is now possible to pursue a degree in music, whether traditional or online. If you want to become a music teacher or expand your knowledge and skillset with a […]

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