19 November 2019

Google Assistant introduces personalized playlists of audio news


Starting today, when you say “Hey Google, play me the news” to a Google Assistant-enabled phone or smart speaker, you’ll get a tailored playlist of the day’s big headlines and stories.

That’s probably what many of us are hoping for when we listen to a news radio station or a daily news podcast during the morning commute. But those come from a single broadcaster, and may require you to hop around to get all the news you’re looking for.

In contrast, the feature that Google is calling Your News Update draws stories from a variety of publisher partners, focusing on the ones that seem relevant to your interests and your location.

“Audio has always been great,” said Audio News Product Manager Liz Gannes (a former tech journalist herself.) “It’s a tremendously evocative medium that conveys an immense amount of information.”

But she suggested that “the distribution technology has been slower [t evolve] than things like text and video,” which is why Google has been experimenting in this area. For example, it’s already added news stories to Google Assistant, as well as responses to news-related questions like “What’s the latest news about Brexit?”

Gannes added that behind the scenes, the company has been developing “an open specification for single topic audio stories.” So rather than dealing with an unwieldy hourlong broadcast or podcast, Google Assistant is working clips focused on a specific piece of news.

Your News Update usually starts with a few brief, general interest clips — namely, the big headlines of the day. Then it starts playing longer stories that are selected based on what Google knows about you.

For example, when I tried it out this morning, my update began with a 30-second update on the impeachment from Fox News (not one of my regular news sources) and ran through other then major stories of the day, then switched to longer (two- to three-minute) entertainment stories from sources like The Hollywood Reporter.

Gannes noted that “there’s a big emphasis on local news in this product — that don’t just mean where you live, but also other locations you care about.” And she said the average update will be around an hour and a half — so it can keep you occupied during a long commute, no dial-fiddling required.

John Ciancutti, Google’s director of engineering for search, added that the recommendations should get smarter over time: “If you want to skip a story … the more you listen, the better sense we get of your tastes and interests.” He also suggested that Your News Update could become more sensitive to context, offering different stories depending on whether (say) you’re in your car or in your kitchen.

“You can imagine in the future, you tune in and we know you’re in your car on Tuesday morning at 7:36, and we can predict based on other listening that you’ve got about a 28-minute commute,” Ciancutti said.

Your News Update is currently available in English in the United States, with plans for international expansion next year.


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For better health care, embrace irrationality | David Asch

For better health care, embrace irrationality | David Asch

Why do we make poor decisions that we know are bad for our health? In this frank, funny talk, behavioral economist and health policy expert David Asch explains why our behavior is often irrational -- in highly predictable ways -- and shows how we can harness this irrationality to make better decisions and improve our health care system overall.

Click the above link to download the TED talk.

Spotify turns its personalization technology to podcasts with launch of Your Daily Podcasts


Spotify is taking the personalization technology that powers its music playlists, like Discover Weekly and Daily Mix, and turning it to podcasts. The company announced this morning the launch of a new podcast playlist called Your Daily Podcasts, that allows users to discover new shows and keep up with their favorites. In other words, it’s a discovery mechanism for finding new podcasts — similar to how Discovery Weekly will recommend new music.

The playlist will only appear when you’ve listened to at least four podcasts in the past 90 days, Spotify says. It will be available in the “Your Top Podcasts” shelf in the Home tab or in the “Made for You” hub in the app.

As with Spotify’s music playlists, algorithms will be used to analyze your podcast listening behavior like what’s you’ve recently streamed and what you follow. It will then recommend what episode to listen to next based on this history and what sort of podcasts you like. This could be the next episode in something you’re already listening to, a standalone evergreen episode from a popular podcast, or a more timely episode from a daily updating podcast, the company says. It also promises it won’t skip ahead if you’re listening to a story-driven sequential series.

After a few recommended episodes from your own subscriptions or history, Spotify will suggest new shows and begin playing their episodes after a brief intro that says, “And now, something new based on your listening.”

But unlike Discover Weekly, where the main goal is to keep users engaged and subscribed to Spotify’s service, Your Daily Podcasts has a secondary motive as well — to point users to Spotify’s own, in-house programs. While the new playlist at launch doesn’t appear to be favoring Spotify’s shows over others, it certainly is including them.

Over time, Spotify’s playlist could help grow the fan bases for its own programming, which listeners can’t get elsewhere. That also keeps them subscribed. Plus, podcasts are another surface against which Spotify can advertise, and they don’t have the hefty licensing fees associated with streaming music — especially when their creation is handled in-house.

In the third quarter, Spotify launched 22 original and exclusive titles from Spotify Studios, including The Ringer: The Hottest Take and The Conversation with Amanda de Cadenet in the U.S. It also launched a number of originals from the studios it recently acquired, Gimlet and Parcast, the company said. As a result of its efforts, it’s seeing exponential growth in podcast hours streamed (up 39% from the prior quarter).

However, podcast adoption among the overall user base lags…just under 14% of users are listening to the audio programs. A new playlist like this could help, but it also misunderstands how some people listen to audio shows. They don’t necessarily want to hear any ol’ program they like at any time. Much like selecting something to watch on TV, people will be in the “mood” for one type of podcast over another at different times. Sometimes, it may be true crime, sometimes news, sometimes pop culture, sometimes comedy, etc. Throwing all those genres into the same mix is a disjointed experience.

If anything, Spotify should be trying to design a podcast experience that looks more like Netflix than a music app. Perhaps with rows where there are different grouping by genre or topic, or rows featuring short-form quick bites or longer, in-depth shows. A row with clips where you could check out new shows then click “subscribe” to keep following them. It could even put easy-to-access buttons next to these rows in order to launch a stream of favorites from a given genre. Basically, personalize the whole podcast interface so it feels like your own rather than trying to do that within a single playlist.

This is not Spotify’s first attempt at a podcast playlist. It also recently launched “Your Daily Drive” which combines music and podcasts. And it now allows users to create their own playlists using podcasts.

Spotify says the new playlist is available free and Premium users in U.S., U.K., Germany, Sweden, Mexico, Brazil, Canada, Australia, and New Zealand.

 


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India says law permits agencies to snoop on citizen’s devices


The Indian government said on Tuesday that it is “empowered” to intercept, monitor, or decrypt any digital communication “generated, transmitted, received, or stored” on a citizen’s device in the country in the interest of national security or to maintain friendly relations with foreign states.

Citing section 69 of the Information Technology Act, 2000, and section 5 of the Telegraph Act, 1885, Minister of State for Home Affairs G. Kishan Reddy said local law empowers federal and state government to “intercept, monitor or decrypt or cause to be intercepted or monitored or decrypted any information generated, transmitted, received or stored in any computer resource in the interest of the sovereignty or integrity of India, the security of the state, friendly relations with foreign states or public order or for preventing incitement to the commission of any cognizable offence relating to above or for investigation of any offence.”

Reddy’s remarks were in response to the parliament, where a lawmaker had asked if the government had snooped on citizens’ WhatsApp, Messenger, Viber, and Google calls and messages.

The lawmaker’s question was prompted after 19 activists, journalists, politicians, and privacy advocates in India revealed earlier this month that their WhatsApp communications may have been compromised.

WhatsApp has said that Israeli spyware manufacturer NSO’s tools have been used to send malware to 1,400 users. The Facebook-owned company has in recent weeks alerted users whose accounts had been compromised. The social juggernaut earlier this month sued NSO alleging that its tools were being used to hack WhatsApp users.

NSO has maintained that it only sells its tools to government and intelligence agencies, an assertion that stoked fear among some that the state could be behind targeting the aforementioned 19 people — and perhaps more — in the country.

Reddy did not directly address the questions, but in a blanket written statement said that “authorized agencies as per due process of law, and subject to safeguards as provided in the rules” can intercept or monitor or decrypt “any information from any computer resource” in the country.

He added that each case of such interception has to be approved by the Union Home Secretary (in case of federal government) and by the Home Secretary of the State (in case of state government.)

Last month, the Indian government said it was moving ahead with its plan to revise existing rules to regulate intermediaries — social media apps and others that rely on users to create their content — as they are causing “unimaginable disruption” to democracy.

It told the country’s apex court that it would formulate the rules by January 15 of next year.

A report published today by New Delhi-based Software Law and Freedom Centre (SFLC) found that more than 100,000 telephone interception are issued by the federal government alone every year.

“On adding the surveillance orders issued by the state governments to this, it becomes clear that India routinely surveils her citizens’ communications on a truly staggering scale,” the report said.

The non-profit organization added that the way current laws that enable law enforcement agencies to conduct surveillance on citizens’ private communications are “opaque” as they are run “solely by the executive arm of the government, and make no provisions for independent oversight of the surveillance process.”


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The iRobot Roomba s9+ and Braava m6 are the robots you should trust to clean your house well


This holiday season, we’re going to be looking back at some of the best tech of the past year, and providing fresh reviews in a sort of ‘greatest hits’ across a range of categories. First up: iRobot’s top-end home cleaning robots, the Roomba s9+ robot vacuum, and the Braava m6 robot mop and floor sweeper. Both of these represent the current peak of iRobot’s technology, and while that shows up in the price tag, it also shows up in performance.

iRobot Roomba S9+

The iRobot Roomba S9+ is actually two things: The Roomba S9, which is available separately, and the Clean Base that enables the vacuum to empty itself after a run, giving you many cleanings before it needs you to actually open up a bin or replace a bag. Both the vacuum and its base are WiFi-connected, and controllable via iRobot’s app, as well as Google Assistant and Alexa. Combined, it’s the most advanced autonomous home vacuum you can get, and it manages to outperform a lot of older or less sophisticated robot vacuums even in situations that have historically been hard for this kind of tech to handle.

Like the Roomba S7 before it (which is still available and still also a great vacuum, for a bit less money), the S9 uses what’s called SLAM (Simultaneous Localization and Mapping), and a specific variant of that called vSLAM (the stands for ‘visual’). This technology means that as it works, it’s generating and adapting a map of your home to ensure that it can clean more effectively and efficiently.

After either a few dedicated training runs (which you can opt to send the vacuum on when it’s learning a new space) or a few more active vacuum runs, the Roomba S9 will remember your home’s layout, and provide a map that you can customize with room dividers and labels. This then turns on the vacuum’s real smart superpowers, which include being able to vacuum just specific rooms on command, as well as features like letting it easily pick up where it left off if it needs to return to its charging station mid-run. With the S9 and its large battery, the vacuum can do an entire run of my large two-bedroom condo on a single charge (the i7 I used previously needed two charges to finish up).

The S9’s vSLAM and navigation systems seem incredibly well-developed in my use: I’ve never once had the vacuum become stuck, or confused by changes in floor colouring, even going from a very light to a very dark floor (this is something that past vacuums have had difficulty with). It infallibly finds its way back to the Clean Base, and also never seems to be flummoxed by even drastic changes in lighting over the course of the day.

So it’s smart, but does it suck? Yes, it does – in the best possible way. Just like it doesn’t require stops to charge up, it also manages to clean my entire space with just one bin. There’s a lot more room in here thanks to the new design, and it handles even my dog’s hair with ease (my dog sheds a lot, and it’s very obvious light hair against dark wood floors). The new angled design on the front of the vacuum means it does a better job with getting in corners than previous fully round designs, and that shows, because corners are were clumps of hair go to gather in a dog-friendly household.

The ‘+’ in the S9+ is that Clean Base as I mentioned – think of it like the tower of lazy cleanliness. The base has a port that sucks dirt from the S9 when it’s done a run, shooting it into a bag in the top of the tower that can hold up to 30 full bins of dirt. That ends up being a lot in practice – it should last you months, depending on house size. Replacement bags cost $20 for three, which is probably what you’ll go through in a year, so it’s really a negligible cost for the convenience you’re getting.

Braava m6

The Roomba S9’s best friend, if you will, is the Braava m6. This is iRobot’s latest and greatest smart mop, which is exactly what it sounds like: Whereas Roomba vacuums, the Braava uses either single use disposable, or microfibre washable/reusable pads, as well as iRobot’s own cleaning fluid, to clean hardwood, tile, vinyl, cork and other hard surface floors once the vacuuming is done. It can also just run a dry sweep, which is useful for picking up dust and pet hair, as a finishing touch on the vacuum’s run.

iRobot has used its unique position in offering both of these types of smart devices to have them work together – if you have both the S9 and the Braava m6 added to your iRobot Home app, you’ll get an option to mop the floors right after the vacuum job is complete. It’s an amazing convenience feature, and one that works fairly well – but there are some differences in the smarts powering the Braava m6 and the Roomba s9 that lead to some occasional challenges.

The Braava m6 doesn’t seem to be quite as capable when it comes to mapping and navigating its surroundings. My condo layout is relatively simple, all one level with no drops or gaps. But the m6 has encountered some scenarios where it doesn’t seem to be able to cross a threshold or make sense of all floor types. Based on error messages, it seems like it’s identifying some surfaces as ‘cliffs’ or steep drops when transitioning back from lighter floors to darker ones.

What this means in practice is that a couple of times per run, I have to reposition the Braava manually. There are ways to solve for this, however, built into the software: Thanks to the smart mapping feature, I can just direct the Braava to focus only on the rooms with dark hardwood, or I can just adjust it when I get an alert that it’s having difficulty. It’s still massively more convenient than mopping by hand, and typically the m6 does about 90 percent of the apartment before it runs into difficult in one of these few small trouble areas.

If you’ve read online customer reviews fo the m6, you may also have seen complaints that it can leave tire marks on dark floors. I found that to be true – but with a few caveats. They definitely aren’t as pronounced as I expected based on some of the negative reviews out there, and I have very dark floors. They also only are really visible in direct sunlight, and then only faintly. They also fade pretty quickly, which means you won’t notice them most of the time if you’re mopping only once ever few vacuum runs. In the end, it’s something to be aware of, but for me it’s not a dealbreaker – far from it. The m6 still does a fantastic job overall of mopping and sweeping, and saves me a ton of labor on what is normally a pretty back-hostile manual task.

Bottom line

These iRobot home cleaning gadgets are definitely high-end, with the s9 starting at $1,099.99 ($1,399.99 with the cleaning base) and the m6 staring at $499.99. You can get a bundle with both staring at $1439.98, but even that is still a lot for cleaning appliances. This is definitely a case where the ‘you get what you pay for’ maxim proves true, however. Either rate s9+ alone, or the combo of the vacuum and mop represent a huge convenience, especially when used on a daily or similar regular schedule, vs. doing the same thing manually. The s9 also frankly does a better job than I ever could wth my own manual vacuum, since it’s much better at getting into corners, under couches, and cleaning along and under trip thanks to its spinning brush. And asking Alexa to have Roomba start a cleaning run feels like living in the future in the best possible way.


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The iRobot Roomba s9+ and Braava m6 are the robots you should trust to clean your house well


This holiday season, we’re going to be looking back at some of the best tech of the past year, and providing fresh reviews in a sort of ‘greatest hits’ across a range of categories. First up: iRobot’s top-end home cleaning robots, the Roomba s9+ robot vacuum, and the Braava m6 robot mop and floor sweeper. Both of these represent the current peak of iRobot’s technology, and while that shows up in the price tag, it also shows up in performance.

iRobot Roomba S9+

The iRobot Roomba S9+ is actually two things: The Roomba S9, which is available separately, and the Clean Base that enables the vacuum to empty itself after a run, giving you many cleanings before it needs you to actually open up a bin or replace a bag. Both the vacuum and its base are WiFi-connected, and controllable via iRobot’s app, as well as Google Assistant and Alexa. Combined, it’s the most advanced autonomous home vacuum you can get, and it manages to outperform a lot of older or less sophisticated robot vacuums even in situations that have historically been hard for this kind of tech to handle.

Like the Roomba S7 before it (which is still available and still also a great vacuum, for a bit less money), the S9 uses what’s called SLAM (Simultaneous Localization and Mapping), and a specific variant of that called vSLAM (the stands for ‘visual’). This technology means that as it works, it’s generating and adapting a map of your home to ensure that it can clean more effectively and efficiently.

After either a few dedicated training runs (which you can opt to send the vacuum on when it’s learning a new space) or a few more active vacuum runs, the Roomba S9 will remember your home’s layout, and provide a map that you can customize with room dividers and labels. This then turns on the vacuum’s real smart superpowers, which include being able to vacuum just specific rooms on command, as well as features like letting it easily pick up where it left off if it needs to return to its charging station mid-run. With the S9 and its large battery, the vacuum can do an entire run of my large two-bedroom condo on a single charge (the i7 I used previously needed two charges to finish up).

The S9’s vSLAM and navigation systems seem incredibly well-developed in my use: I’ve never once had the vacuum become stuck, or confused by changes in floor colouring, even going from a very light to a very dark floor (this is something that past vacuums have had difficulty with). It infallibly finds its way back to the Clean Base, and also never seems to be flummoxed by even drastic changes in lighting over the course of the day.

So it’s smart, but does it suck? Yes, it does – in the best possible way. Just like it doesn’t require stops to charge up, it also manages to clean my entire space with just one bin. There’s a lot more room in here thanks to the new design, and it handles even my dog’s hair with ease (my dog sheds a lot, and it’s very obvious light hair against dark wood floors). The new angled design on the front of the vacuum means it does a better job with getting in corners than previous fully round designs, and that shows, because corners are were clumps of hair go to gather in a dog-friendly household.

The ‘+’ in the S9+ is that Clean Base as I mentioned – think of it like the tower of lazy cleanliness. The base has a port that sucks dirt from the S9 when it’s done a run, shooting it into a bag in the top of the tower that can hold up to 30 full bins of dirt. That ends up being a lot in practice – it should last you months, depending on house size. Replacement bags cost $20 for three, which is probably what you’ll go through in a year, so it’s really a negligible cost for the convenience you’re getting.

Braava m6

The Roomba S9’s best friend, if you will, is the Braava m6. This is iRobot’s latest and greatest smart mop, which is exactly what it sounds like: Whereas Roomba vacuums, the Braava uses either single use disposable, or microfibre washable/reusable pads, as well as iRobot’s own cleaning fluid, to clean hardwood, tile, vinyl, cork and other hard surface floors once the vacuuming is done. It can also just run a dry sweep, which is useful for picking up dust and pet hair, as a finishing touch on the vacuum’s run.

iRobot has used its unique position in offering both of these types of smart devices to have them work together – if you have both the S9 and the Braava m6 added to your iRobot Home app, you’ll get an option to mop the floors right after the vacuum job is complete. It’s an amazing convenience feature, and one that works fairly well – but there are some differences in the smarts powering the Braava m6 and the Roomba s9 that lead to some occasional challenges.

The Braava m6 doesn’t seem to be quite as capable when it comes to mapping and navigating its surroundings. My condo layout is relatively simple, all one level with no drops or gaps. But the m6 has encountered some scenarios where it doesn’t seem to be able to cross a threshold or make sense of all floor types. Based on error messages, it seems like it’s identifying some surfaces as ‘cliffs’ or steep drops when transitioning back from lighter floors to darker ones.

What this means in practice is that a couple of times per run, I have to reposition the Braava manually. There are ways to solve for this, however, built into the software: Thanks to the smart mapping feature, I can just direct the Braava to focus only on the rooms with dark hardwood, or I can just adjust it when I get an alert that it’s having difficulty. It’s still massively more convenient than mopping by hand, and typically the m6 does about 90 percent of the apartment before it runs into difficult in one of these few small trouble areas.

If you’ve read online customer reviews fo the m6, you may also have seen complaints that it can leave tire marks on dark floors. I found that to be true – but with a few caveats. They definitely aren’t as pronounced as I expected based on some of the negative reviews out there, and I have very dark floors. They also only are really visible in direct sunlight, and then only faintly. They also fade pretty quickly, which means you won’t notice them most of the time if you’re mopping only once ever few vacuum runs. In the end, it’s something to be aware of, but for me it’s not a dealbreaker – far from it. The m6 still does a fantastic job overall of mopping and sweeping, and saves me a ton of labor on what is normally a pretty back-hostile manual task.

Bottom line

These iRobot home cleaning gadgets are definitely high-end, with the s9 starting at $1,099.99 ($1,399.99 with the cleaning base) and the m6 staring at $499.99. You can get a bundle with both staring at $1439.98, but even that is still a lot for cleaning appliances. This is definitely a case where the ‘you get what you pay for’ maxim proves true, however. Either rate s9+ alone, or the combo of the vacuum and mop represent a huge convenience, especially when used on a daily or similar regular schedule, vs. doing the same thing manually. The s9 also frankly does a better job than I ever could wth my own manual vacuum, since it’s much better at getting into corners, under couches, and cleaning along and under trip thanks to its spinning brush. And asking Alexa to have Roomba start a cleaning run feels like living in the future in the best possible way.


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SocialRank sells biz to Trufan, pivots to a mobile LinkedIn


What do you do when your startup idea doesn’t prove big enough? Run it as a scrawny but profitable lifestyle business? Or sell it to a competitor and take another swing at the fences? Social audience analytics and ad targeting startup SocialRank chose the latter and is going for glory.

Today, SocialRank announced it’s sold its business, brand, assets, and customers to influencer marketing campaign composer and distributor Trufan which will run it as a standalone product. But SocialRank’s team isn’t joining up. Instead, the full six-person staff is sticking together to work on a mobile-first professional social network called Upstream aiming to nip at LinkedIn.

SocialRank co-founder and CEO Alex Taub

Started in 2014 amidst a flurry of marketing analytics tools, SocialRank had raised $2.1 million from Rainfall Ventures and others before hitting profitability in 2017. But as the business plateaued, the team saw potential to use data science about people’s identity to get them better jobs.

“A few months ago we decided to start building a new product (what has become Upstream). And when we came to the conclusion to go all-in on Upstream, we knew we couldn’t run two businesses at the same time” SocialRank co-founder and CEO Alex Taub tells me. “We decided then to run a bit of a process. We ended up with a few offers but ultimately felt like Trufan was the best one to continue the business into the future.”

The move lets SocialRank avoid stranding its existing customers like the NFL, Netflix, and Samsung that rely on its audience segmentation software. Instead, they’ll continue to be supported by Trufan where Taub and fellow co-founder Michael Schonfeld will become advisors.

“While we built a sustainable business, we essentially knew that if we wanted to go real big, we would need to go to the drawing board” Taub explains.

SocialRank

Two-year-old Trufan has raised $1.8 million Canadian from Round13 Capital, local Toronto startup Clearbanc’s founders, and several NBA players. Trufan helps brands like Western Union and Kay Jewellers design marketing initiatives that engage their customer communities through social media. It’s raising an extra $400,000 USD in venture debt from Round13 to finance the acquisition, which should make Trufan cash-flow positive by the end of the year.

Why isn’t the SocialRank team going along for the ride? Taub said LinkedIn was leaving too much opportunity on the table. While it’s good for putting resumes online and searching for people, “All the social stuff are sort of bolt-ons that came after Facebook and Twitter arrived. People forget but LinkedIn is the oldest active social network out there”, Taub tells me, meaning it’s a bit outdated.

Trufan’s team

Rather than attack head-on, the newly forged Upstream plans to pick the Microsoft-owned professional network apart with better approaches to certain features. “I love the idea of ‘the unbundling of LinkedIn’, ala what’s been happening with Craigslist for the past few years” says Taub. “The first foundational piece we are building is a social professional network around giving and getting help. We’ll also be focused on the unbundling of the groups aspect of LinkedIn.”

Taub concludes that entrepreneurs can shackle themselves to impossible goals if they take too much venture capital for the wrong business. As we’ve seen with SoftBank, investors demand huge returns that can require pursuing risky and unsustainable expansion strategies.

“We realized that SocialRank had potential to be a few hundred million dollar in revenue business but venture growth wasn’t exactly the model for it” Taub says. “You need the potential of billions in revenue and a steep growth curve.” A professional network for the smartphone age has that kind of addressable market. And the team might feel better getting out of bed each day knowing they’re unlocking career paths for people instead of just getting them to click ads.


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SocialRank sells biz to Trufan, pivots to a mobile LinkedIn


What do you do when your startup idea doesn’t prove big enough? Run it as a scrawny but profitable lifestyle business? Or sell it to a competitor and take another swing at the fences? Social audience analytics and ad targeting startup SocialRank chose the latter and is going for glory.

Today, SocialRank announced it’s sold its business, brand, assets, and customers to influencer marketing campaign composer and distributor Trufan which will run it as a standalone product. But SocialRank’s team isn’t joining up. Instead, the full six-person staff is sticking together to work on a mobile-first professional social network called Upstream aiming to nip at LinkedIn.

SocialRank co-founder and CEO Alex Taub

Started in 2014 amidst a flurry of marketing analytics tools, SocialRank had raised $2.1 million from Rainfall Ventures and others before hitting profitability in 2017. But as the business plateaued, the team saw potential to use data science about people’s identity to get them better jobs.

“A few months ago we decided to start building a new product (what has become Upstream). And when we came to the conclusion to go all-in on Upstream, we knew we couldn’t run two businesses at the same time” SocialRank co-founder and CEO Alex Taub tells me. “We decided then to run a bit of a process. We ended up with a few offers but ultimately felt like Trufan was the best one to continue the business into the future.”

The move lets SocialRank avoid stranding its existing customers like the NFL, Netflix, and Samsung that rely on its audience segmentation software. Instead, they’ll continue to be supported by Trufan where Taub and fellow co-founder Michael Schonfeld will become advisors.

“While we built a sustainable business, we essentially knew that if we wanted to go real big, we would need to go to the drawing board” Taub explains.

SocialRank

Two-year-old Trufan has raised $1.8 million Canadian from Round13 Capital, local Toronto startup Clearbanc’s founders, and several NBA players. Trufan helps brands like Western Union and Kay Jewellers design marketing initiatives that engage their customer communities through social media. It’s raising an extra $400,000 USD in venture debt from Round13 to finance the acquisition, which should make Trufan cash-flow positive by the end of the year.

Why isn’t the SocialRank team going along for the ride? Taub said LinkedIn was leaving too much opportunity on the table. While it’s good for putting resumes online and searching for people, “All the social stuff are sort of bolt-ons that came after Facebook and Twitter arrived. People forget but LinkedIn is the oldest active social network out there”, Taub tells me, meaning it’s a bit outdated.

Trufan’s team

Rather than attack head-on, the newly forged Upstream plans to pick the Microsoft-owned professional network apart with better approaches to certain features. “I love the idea of ‘the unbundling of LinkedIn’, ala what’s been happening with Craigslist for the past few years” says Taub. “The first foundational piece we are building is a social professional network around giving and getting help. We’ll also be focused on the unbundling of the groups aspect of LinkedIn.”

Taub concludes that entrepreneurs can shackle themselves to impossible goals if they take too much venture capital for the wrong business. As we’ve seen with SoftBank, investors demand huge returns that can require pursuing risky and unsustainable expansion strategies.

“We realized that SocialRank had potential to be a few hundred million dollar in revenue business but venture growth wasn’t exactly the model for it” Taub says. “You need the potential of billions in revenue and a steep growth curve.” A professional network for the smartphone age has that kind of addressable market. And the team might feel better getting out of bed each day knowing they’re unlocking career paths for people instead of just getting them to click ads.


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Salesforce wants to bring voice to the workplace


At its annual Dreamforce mega-conference in San Francisco, Salesforce today introduced the next steps in its Einstein Voice project, which it first announced last year. Einstein Voice is the company’s AI voice assistant. You can think of it as Salesforce’s Alexa or Google Assistant, but with a more focused mission.

During a briefing ahead of the event, Salesforce Chief Product Officer Bret Taylor showed off an Einstein and Alexa enabled Einstein speaker (Salesforce chairman and co-CEO Marc Benioff was supposed to be at the meeting, too, but for unknown reasons, he didn’t show) — and yes, it looked like Salesforce’s Einstein cartoon figure and its voluminous white hair lit up when it responded to queries. The company isn’t planning on making these devices available to the public, but it does show off the work the company has done with Amazon to integrate the service (though is by no means an Amazon-exclusive since the company is also working to bring Einstein to Google devices).

The theory here, as Taylor explained, is that having access to Salesforce data through voice will enable salespeople to quickly enter data into Salesforce when they are on the go and to ask the system questions about their data. The company argues that while voice assistants have found a place in the home, there are a lot of upsides to bringing it to businesses as well. That means a system has to account for the security needs of enterprises, too, as well as the fact that there is a wide range of different user personas it has to account for.

“We’re really excited about the idea of voice in businesses — the idea that every business can have an AI guide to their business decisions,” Taylor said. “I view it as part of this progression of technology. Computers and software started in the terminal with a keyboard, thanks to Xerox Parc moved to a mouse and graphic user interface, and then thanks to Steve Jobs, moved to a touchscreen, which I think is probably the dominant form factor for computers nowadays. And voice is really that next step.”

This next step, Taylor argues, will allow companies to rethink how people interact with software and data. With voice, Einstein, which is Salesforce’s catch-all name for its AI products, has a “seat at the table,” he noted because you can simply as the system a question if you need additional data during a conversation. But the real mission here is to bring these tools to every business — not just to Salesforce’s executive meetings.

To enable this, Salesforce is launching a tool that will allow anybody within a company to quickly build basic Einstein skills to pull up data from Salesforce. These skills focus on data input and relatively basic queries, for now. During a demo ahead of the event, the team showed off how easy it would be to enable a manager to ask about the current sales performance of his team, for example. By now means, though, is this tool as rich as products like Google’s DialogFlow or Microsoft’s Azure Bot Service. It’s nowhere near as flexible yet, but the team notes that it’s still early days and that it is working on enabling the ability to have more complex dialogs with Einstein in the future, for example.

To be honest, it’s hard not to look at this as a bit of a gimmick. There are probably real use cases here, that every company will have to define for itself. Maybe there are salespeople who indeed want to use a voice interface to update their CRM system after a customer meeting, for example. Or they may want to ask about the value of an account while they are in the car. In many ways, though, this feels like a technology looking for a problem, despite Salesforce’s protestations that customers are asking for this.

Some of the other uses cases here, which the company didn’t really highlight all that much in its briefing, seem far more compelling. It’s using Einstein Voice to coach call center agents by analyzing calls to pull out insights and trends from sales call transcripts. It’s also launching Service Cloud Voice, which integrates telephony inside the company’s Service Cloud. Using a built-in transcription service, Einstein can listen to the call in real time and proactively provide sales teams and call center agents with relevant information. Those use cases may not be quite as exciting, but in the end, they may generate for more value for companies than having yet another voice assistant for which they have to build their own skills, using what is, at least for the time being, a rather limited tool.


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Angell is a smart bike with an integrated display


Meet Angell, a new smart bike from a French startup led by Marc Simoncini who is mostly known for founding Meetic. The company is announcing its first electric-bike today. And the goal is to make an e-bike that is smarter than everything out there.

“We dedicate half of public space to cars even though cars only represent 12% of trips,” Angell founder and CEO Marc Simoncini told me. And according to the company’s data, only 2% of people use bikes to move around a city in France, compared to 31% in the Netherlands and 13% in Germany.

So there’s a market opportunity for a newcomer in the e-bike space in France, and eventually in other major cities around the world. “Our goal is to become the global leader in the smart bike space,” Simoncini said.

When it comes to hardware, the Angell e-bike is a 14kg bike with an aluminum frame, integrated lights and a removable battery. It has a 2.4-inch touch screen to control the bike. The battery should last 70km on a single charge. There are also turn signals that you can activate with a button.

The Angell e-bike comes with everything you’d expect from a connected bike and that you can already find on Cowboy and Vanmoof e-bikes. It connects with your phone using Bluetooth and has an integrated lock and alarm system. If somebody tries to steal your bike, the bike will play a loud sound. If somebody manages to steal your bike, you can track it using an integrated GPS chip and cellular modem.

But Angell wants to go one step further with its integrated display. First, you can select different levels of assistance directly on the bike itself. You can display information on the screen when you’re riding your bike, such as speed, calories, battery level and distance on the screen. You can also set an emergency contact so that they automatically receive a notification if your bike detects a fall.

More interestingly, you can set a destination on your phone and get turn-by-turn directions on your bike. In addition to arrows that tell you when you’re supposed to turn, your handlebar vibrates as well.

“70% of the Angell project is software,” Simoncini said.

The Angell e-bike will be available at some point during the summer of 2020. It’ll cost €2,690 ($2,966) with pre-orders starting a few months earlier. Customers can also choose to pay €74.90 per month for 36 months. Angell will also partner with an insurance company to offer a theft and damage insurance product for €9.90 per month.

The Angell e-bike is just the first step of the company. Eventually, Angell wants to dedicate 5% of its revenue to a smart city fund and incubator, the Angell Lab. The company wants to create an ecosystem of startups that want to reinvent city mobility. Angell is fully funded by Marc Simoncini for now.


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The 22 Best Doctor Who Sites for News, Gifts, and More


doctorwho-sites

For over 55 years Doctor Who has been thrilling fans of adventures in time and space around the world. With hundreds of websites dedicated to the show, it can be tough to find the best ones.

So, we’ve rounded up the best Doctor Who sites for news, merchandise, and more.

Are You a New Doctor Who Fan?

If you’re a new fan of the long-running show, you might be thinking “whoa, so much to learn!” And while that might be true, it doesn’t mean you can’t have fun doing it.

From aristocratic action hero to university lecturer to light-hearted adventurer, there is a Doctor Who for everyone. Similarly, there is a Doctor Who website for everyone, from news to toys, action figures, cosplay and probs, to podcasts and online magazines.

Looking for the best Doctor Who sites on the web? Time-travel through these amazing links.

3 Sites to Get the Latest Doctor Who News

First off, it’s Doctor Who news sites, where you can find all the latest official news and gossip about the show.

1. Official Doctor Who BBC Page

Official Doctor Who site

If you prefer to keep your Doctor Who news 100% official, the place to visit is the BBC’s main site. Almost every BBC show has its own pages, but Doctor Who gets an entire mini-site.

Like Doctor Who News, the official site is fact checked and accurate. However, as genuine show news is sparse when off-air, not much happens between series. It’s worth visiting when Doctor Who is on air, however, for exclusive videos, interviews, and more.

2. Doctor Who News

Competitors have come and gone over the years, but Doctor Who News is—unsurprisingly—number one for news. Established from the ashes of its predecessor, Outpost Gallifrey, Doctor Who News features regular updates about everything Doctor Who.

The style is formal and factual, without any editorial bias. This might turn some off, but you can guarantee the facts are right.

3. Doctor Who TV

Another independent Doctor Who news site, Doctor Who TV has a blog format and is a little more fun. You’ll find a host of content about spin-off shows here too, as well as reviews and polls.

Also, look out for birthday announcements of key personnel from the show and production.

Doctor Who TV should not be confused with DoctorWho.tv, a separate site controlled by BBC Worldwide.

Online Doctor Who Magazines: Reviews, Interviews, and More

Not all Doctor Who sites are about news. Some feature reviews, features, and even interviews with people connected with the show.

4. The Doctor Who Companion

About more than just Doctor Who characters, the Doctor Who Companion features an immense archive of articles dating back to 2005. With episode reviews, spin-off audio reviews, opinion pieces, and even interviews, it’s a great magazine for Doctor Who fans online.

(The Doctor Who Companion is edited by MakeUseOf’s Philip Bates.)

5. The Doctor Who Site

Design your own Doctor Who Dalek

Offering almost everything you could possibly want from a Doctor Who site is the Doctor Who Site. There’s a ton of regularly updated content here, from merchandise and reviews to a history of the show and even games.

6. The Doctor Who Wiki

Want to know everything about Doctor Who but don’t have the time to watch every episode? Several Doctor Who wikis are available such as TARDIS, a fandom wiki from Wikia. Here you’ll find references to characters and locations from across the show’s history, 1963 to date.

They’re surprisingly detailed, too—just check the entry for Auto Plastics Ltd employee John Ransome.

Great Doctor Who Podcasts

Doctor Who podcasts deliver a whole new dimension of appreciation for the show to your phone or tablet.

7. Radio Free Skaro

Launched in 2006, RFS has featured a long line of Doctor Who personnel from both sides of the camera. A weekly magazine format with a trio of regular hosts, RFS takes in every topical aspect of Doctor Who.

8. Doctor Who: Verity

Six women from three different continents discuss Doctor Who. Before the time of the 13th Doctor (Jodie Whittaker) this might have seemed a novelty; these days, it’s necessary.

Many episodes discuss old Doctor Who stories, which is a strong approach for a weekly show in a crowded genre.

9. The Big Finish Podcast

Big Finish produces a popular Doctor Who podcast

A big part of Doctor Who’s existence beyond television is the vast library of original adventures voiced by former cast members. These are full cast audio dramas as opposed to audiobooks, and they’re superb. The Big Finish Podcast takes you behind the scenes on upcoming adventures, features interviews, and is always worth listening to.

Check our list of the best Doctor Who podcasts for more.

Buy Awesome Doctor Who Merchandise

T-shirts, books, mugs, action figures, Blu-rays—for the ultimate in Doctor Who merchandise, check these sites.

10. The Who Shop

Get Doctor Who merchandise at the Who Shop

Well-known among Doctor Who fans, The Who Shop opened in 1984 and is available to visit in East London. The website features an online store where you will find items such as books, jewelry, partyware, and more.

11. BBC.com’s Doctor Who Store

For North American Doctor Who fans looking for merchandise, use this BBC.com Doctor Who Store. Books, DVDs, Blu-rays, attire, and other kits can be purchased. The selection is narrow, but you’re buying directly from the BBC.

12. DoctorWho.TV

For British readers looking for an official BBC store, check DoctorWho.TV. Choose from Doctor Who toys, action figures, and other types of Doctor Who gifts.

Doctor Who Sites for Cosplayers and Builders

Some Doctor Who fans are more creative than others. And perhaps a little bit obsessive.

13. TARDIS Builders

The real star of Doctor Who is the time machine, the TARDIS. This website and forum is a great place to meet and chat with other fans of the blue box. As the name suggests, the aim is to build a TARDIS, or at least the exterior and interior. But with many design overhauls since 1963, you might spend much of your time deciding which version to build.

There’s more than just TARDIS designs here, too…

14. Rubbertoe Replicas

Want your own props for cosplaying but not skilled enough to build your own? Doctor Who’s specialist prop builder Nick Robatto produces licensed replicas from the show. They’re not cheap, but wow, are they amazing!

15. Project Dalek

Doctor Who sites include Dalek building instructions

Another option for obsessive creatives is building your own Dalek. A design classic, a Dalek can be constructed from affordable materials, although it can take time to get right.

Check into the Project Dalek website for tips, tricks, and designs for your Dalek build.

Meet and Chat With Other Doctor Who Fans

One of the most important aspects of fandom is to communicate with others who share the same interest.

16. Gallifrey Base Forum

Perhaps the most important place for Doctor Who fans to gather is the Gallifrey Base Forum. This long-running online mecca for fans features all manner of members. So, you might find yourself chatting with people connected with the show and its merchandise.

17. Reddit: Doctor Who

Find other Doctor Who fans online at Reddit

The main Doctor Who subreddit is a great place to find fans, comments, thoughts, and fan-uploaded videos. These might be of public appearances, fan film projects, or artwork. Be nice, it’s a great community, mainly of younger fans.

18. Reddit: Gallifrey

Offering a more general Doctor Who discussion and the occasional spoiler, the Gallifrey subreddit might be more suited to you. You’ll certainly find some well-argued thoughts and opinions here.

Watch Doctor Who Online

Want to watch some Doctor Who episodes online? It’s easier than it used to be but depends where you’re based.

19. Britbox

Watch Doctor Who online with Britbox

Available in North America and in the UK, Britbox features classic Doctor Who, 1963-1989. This covers the first seven Doctors, a host of classic monsters, and is full of nostalgia.

20. BBC iPlayer

If you can access the BBC’s iPlayer service, you can watch Doctor Who online via an app or in your browser. This service offers every episode since 2005, from the Ninth Doctor (Christopher Eccleston) through to the 13th (Jodie Whittaker).

21. Official YouTube Channel

A great place to catch trailers, exclusive clips, and DVD/Blu-ray feature previews is the BBC’s official Doctor Who YouTube channel.

22. Daleks 63-88 on YouTube

Many other Doctor Who channels are available on YouTube, almost wholly fan-produced content. Of these, perhaps the best is Daleks 63-88, dedicated to the history of the Doctor’s mortal enemies. They produce stunning documentaries and are highly recommended.

So Much Doctor Who Online!

With so many Doctor Who websites and communities on the web, you’ll be hard put to enjoy any other show. But who cares? Time to hit the best Doctor Who sites, watch the show, by merchandise, and have timey-wimey fun!

Want more Doctor Who? It’s time to start watching some episodes. But which ones? Let us help you out there too, with the best Doctor Who episodes of all time.

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