16 May 2019

You Can Now Ask Your Uber Driver to Stay Quiet


Uber is rolling out a new set of features for users of Uber Black and Uber Black SUV. This means you can personalize your Uber ride so it’s just the way you want it. Options include a Quiet Mode and Temperature Control, all of which can be requested via the app.

What Are Uber Black and Uber Black SUV?

Uber Black and Uber Black SUV are the premium options open to Uber riders. They come with high-end vehicles, more professional drivers, and an overall more luxury experience than you’ll get with Uber X or Uber Pool. However, you’ll pay more as a result.

This is where it all began for Uber, which was launched as a luxury car service available via a smartphone app. However, most people use Uber X or Uber Pool to save money, and Uber is now trying to counter that by upgrading the Uber Black experience.

How to Use Uber’s New Ride Preferences

Spearheading this effort are a new set of Ride Preferences. These are chosen prior to booking your Uber Black or Uber Black SUV ride and can’t be changed once booked. The three new options are a Quiet Mode, Temperature Control, and Help With Luggage.

Quiet Mode means you can request your driver basically stay quiet for the duration of your ride. Alternatively, you can state that you’re happy to chat.

Temperature Control means you can tell your driver whether you want the vehicle to be warm or cool. They can then adjust the heating or air-con accordingly.

Help With Luggage means you can request an extra pair of hands with your luggage. Your driver will also know to pull over somewhere so that they can exit the vehicle.

As well as these Ride Preferences, Uber is offering an extended pickup period and premium support for when things go wrong. It’s also promising professionalism from a commercially-licensed driver and consistent vehicle quality ensuring a comfortable ride.

How to Stay Safe When Using Uber or Lyft

The upgraded Uber Black and Uber Black SUV experience will be available to everyone in the US on May 15, 2019. In the meantime you should read our article pitching Uber vs. Lyft and look over our list of apps that will keep you safe while ridesharing.

Image Credit: Camera Eye Photography/Flickr

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