27 February 2019

How to Brand Your Personal Social Media Accounts


brand-social-media

The personal brand is no longer the exclusive domain of thought leaders and CEOs. Everyone has an opportunity to educate others in their industry, but before you can do so, you need to develop your brand.

Personal branding is about controlling the way others see you. Allowing you to showcase your expertise, and make new connections. In this article, we explain how to brand your personal social media accounts.

Know Your Audience

Defining your audience is an important step toward building a personal brand. If you don’t know who you’re talking to, how can you connect with anyone? If you don’t know where to start, look at others’ profiles and see who they follow and what they talk about.

Who to look at:

  • Influencers in the industry
  • Colleagues in a similar role
  • People who work for companies you’re interested in working for

Take note of who responds to posts, what questions the audience has, and what content people tend to share most.

It’s also worth joining some relevant groups. LinkedIn and Facebook make it easy to connect with others who share your interests and expertise.

Keep in mind, some of these groups are really stuffed. This example, DesignersTalk, boasts over 180k members. Smaller, niche groups are better for making actual connections.

design talk example Linkedin group

Select Your Channels

Decide which social media platforms make the most sense for your personal brand. While all of them are free, there’s no reason to use every single channel. You’ll also want to consider what kind of content you feel most comfortable posting.

If visuals aren’t your thing, stick to LinkedIn and Twitter. Here, the emphasis is less aesthetic-focused and more about the content you share.

LinkedIn

LinkedIn is the most formal channel in the bunch, so be careful about following strangers or asking for recommendations. It’s better to prove your value first.

LinkedIn rules:

  • Treat your profile like a digital brochure—it’s the first point of contact for potential connections
  • Don’t blindly connect with people—take time to get to know them and send a personalized message.
  • Ask for endorsements from your network

Twitter

Twitter is something of a catch-all professional platform. It might be best known for trolls and political troublemakers, but it’s also a great way to keep track of industry leaders and brands.

Twitter rules:

  • Post things relevant to your industry
  • Use hashtags: Hashtagify.me is a good resource for hashtags related to your field or job opportunities.
  • Use industry chats to showcase your expertise
  • Start conversations with the people you want to meet

Facebook

Facebook is more than a place to share fake news and get lost in old classmates’ vacation albums. It’s also a flexible platform where you can share videos, links, images, and more.

Facebook rules:

  • Don’t be afraid to diversify your content mix
  • Learn about your target audience
  • Join groups and start your own
  • Keep personal and professional separate—you may need to clean up your profile before kicking off your branding efforts.

Instagram

Instagram is best for those working in creative industries. It’s great for designers, artists, and people working in the food and beverage industry. If you want to be known for eye-catching visuals, here’s how to craft the perfect Instagram profile.

Instagram rules:

  • Don’t forget the hashtags
  • Stay in your lane rather than straying away from your niche
  • Post regularly
  • Create an attractive bio

Establish a Tone

We get it, a lot of this “personal branding” stuff conjures up some cringeworthy feelings.

Establish a voice that both feels like “you” and fits in with your industry and audience. Are you the friendly expert, the cheeky and irreverent jokester, or perhaps, a bit more serious?

Social media is overcrowded with self-proclaimed experts, so you’ll need to position yourself in a way that differentiates you from your coworkers and competitors. Much like how corporate brands set social media goals, you’ll want to establish a few of your own.

Some potential goals:

  • Build a well-connected network
  • Attract a following for a blog or podcast
  • Demonstrate expertise in your field

For example, if you want to be seen as an expert in the graphic design space, Google common phrases and start looking for articles, industry updates, and trends. From there, you can start writing your own posts or sharing your opinions about them on social media.

Embrace a Consistent Image

Think of any successful brand you’ve encountered—they have a distinct image and voice that spans platforms. Apple, McDonald’s, Coca-Cola. All of these achieve a certain consistency by using the same logo, colors, and tone across all representations of their brand.

To do this, brands create style guides with rules for everything from colors. You don’t need to write yourself an entire rulebook—but embracing consistency is one of the most important things you can do. It helps you build trust with your audience and make sure that they remember you long-term.

With that in mind, here are a few areas visuals can help communicate what you’re all about:

Headshots and Usernames Should Be Uniform

Keep it simple and use your first and last name as your username.

Your headshot and usernames should be the same (or similar) across every platform. While it might sound boring, it’s better to save your creativity for your actual posts.

This makes discoverability a breeze, allowing people to quickly identify you on Twitter, LinkedIn, or wherever else you hang out.

Be Sure to Get Your Bio Right

Your professional bio should be a clear, concise overview of your experience and expertise. This represents you across social channels, blogs, and websites, and serves as an online first impression.

Ann Handley’s two Twitter profiles (her business and personal) are a good example of using that same bio across different accounts.

People can quickly see that these belong to the same person based on her use of the same bullet points.

profiles ann handley example

Choose a Color Scheme (And Stick With It)

Whether you think color psychology is bogus or a bonafide science, there’s no doubt that colors can visually communicate the personality you want to portray.

A good example of this is Rachel Parcell’s profile (pictured below). She sticks to this soft, feminine aesthetic, using pinks and whites throughout her feed.

personal brand example

Start by considering the colors you’re naturally drawn to, then think about how those colors fit with your brand.

Blue, for example, signifies clarity, intelligence, and authority. While red demonstrates power, attraction, love, and enthusiasm. Do you want to make people feel calm or excited?

We recommend selecting a color scheme, like this one from Design Seeds:

pick a color scheme

If you need help selecting your “paint swatches,” here are some tools to find beautiful color schemes that do the heavy lifting for you.

Unite Your Feed with the Right Filter

Generally, you’ll want to polish off your pics with a unifying filter. Stick to one or two filters and use the same editing process for every image.

In general, built-in photo editors are best left to the amateurs. Create your own using an app like Lightroom or VSCO and save your settings for easy access. This gives you the ability to maintain a consistent “mood” with a single click.

The Same Goes for Fonts

As with colors, developing a font palette is essential for creating a cohesive brand. Limit your font use to two or three options to keep things consistent.

If your main channels are social (rather than a personal website) the font rule applies to your logo and any pull-quote visuals you post in your feeds.

Engage with Your Audience

Social media is supposed to be a conversation, so it’s crucial that you give and take. Make sure you respond to every comment you receive, even if it’s just to say thanks.

We get that after a certain point, this might not be possible, but in the meantime, it’s a good way to connect with your audience.

People don’t visit social media platforms to look at ads. As such, you need to make sure you’re sharing useful information that can help others. Do this consistently, and your followers will share your content with others.

Branding Doesn’t Need to Be a Big Deal

Unless your end game is becoming a social media personality, remember to treat personal branding as a stepping stone to better opportunities in real life.

While there’s a lot to take in, the main thing to remember is to be consistent—both in terms of aesthetics and tone. You’ll also want to make sure you post regularly and respond to comments as they come in. After the initial “remodel” phase, your brand should just need some maintenance here and there.

If you’d like to learn more about sprucing up your social media, here’s how to create the perfect Instagram profile.

Read the full article: How to Brand Your Personal Social Media Accounts


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The 8 Best Font Management Tools for Mac


manage-mac-fonts

Font management software is crucial for someone who works with fonts. macOS comes with its very own font manager called Font Book, but it falls short in several aspects and that’s why we recommend using a third-party font manager app. It’s a key tool to have, especially if you’re involved in graphic design or typography.

A good font manager helps in activating, renaming, viewing, or uninstalling fonts from Mac. Here are the best font management tools available for macOS.

1. TypeFace 2

typeface 2 font management software for mac

It is very important for a font manager to help you search for the font and keep the same organized across different categories. This is where the TypeFace 2 excels. The app offers a comprehensive font-by-font comparison feature while letting you cherrypick fonts by superimposing one font over the other.

TypeFace 2 also pulls ahead of the competition with its minimalistic user interface and seamless flow between the menus. The app is capable of automatically organizing the imported fonts by creating a different folder. The makers of this software understand that staring at fonts for long might cause eye strain and this is the reason they have included a Dark Mode.

Download: TypeFace ($19.99 with free trial)

2. Fontbase

fontbase font management software for mac

It’s very important for a designer to equip themselves with as many fonts as possible. Fontbase is the only free Mac-based font manager in this list and yet it can match pace with some of the paid premium alternatives. The font management on Font base is handled via a nested expanding menu and the basic user interface adds to the simplicity.

Other highlights of Fontbase include the ability to drag and drop fonts and preview multiple fonts at once. On the flipside, the grid view option is restricted to FontBase Pro. If you are on a lookout for a basic free font management tool for Mac then Fontbase is a good pick.

Download: Fontbase (Free)

3. wordmark.it

wordmark.it font management software for mac

Most of us have a hard time remembering font names. Wordmark.it was conceived to help you find the font you want without having to burden your grey cells. Wordmark.it is a browser-based tool and offers access to your font library.

The best part is the way this web app functions. All you need to do is type in the words and then click on “Load Fonts.” In the next step, the tool searches your hard drive for all the fonts. This is a pretty useful feature as other alternatives restrict font canning to a single directory. Lastly, Wordmark.it has one of the best font preview features offered by any Mac-based font management tool.

4. Flipping Typical

flipping typical font management software for mac

Flipping Typical is yet another browser-based font manager that can be used for your Mac. This tool lets you type and compare the fonts in a single go. It automatically detects the fonts in your computer across all the font library (requires Flash). You can also use keyboard shortcuts to toggle various options like bold/italics and get a better sense of how the font would look.

5. Font Picker

font picker font management software for mac

Font Picker is a free font management app for your Mac. The app lets you mark fonts as favorites and view all the available fonts in a single menu. Font Picker is a simple tool aimed at helping you preview fonts.

The tool is also available as a web app and it is here that the things start getting dull. Preview on the web app is clumsy and it is very difficult to view more than a couple of fonts at a time. However, the web app still gives you options to delete the fonts and reset the font display.

6. Font Explorer Pro

font explorer pro font management software for mac

Thanks to the timely updates, Font Explorer Pro is now more accomplished than before. The Font Tile View is useful as it displays the first two letters if the font name on each tile. If you want more information about the font all you need to do is hover the mouse on the font. Other than that the app also lets you change the foreground, background colors and add rounded corners to the tiles.

The Detect Fonts in Documents feature is my personal favorite. This feature lets you scan a document for fonts without opening the document. Font Explorer Pro supports plug-ins for the apps from Adobe and Quark. Lastly, the feature that lets you preview blocks of text on any webpage to be useful, especially if you are a developer/graphic designer.

Download: Font Explorer Pro ($100 with free trial)

7. RightFont 5

rightfont 5 font management software for mac

RightFont 5 was created with the sole purpose of helping designers and creators manage their fonts on the app. The RightFont is a simple app that cuts the fluff while focussing on the essential. This app can be accessed anytime from your menubar and you can also favorite the fonts from the menu bar itself.

The RightFont 5 also lets you change Font Preview and Font Size real-time. Apart from turning fonts on/off, the app will also let you preview the local fonts. You can use the fonts on Photoshop by simply selecting a layer and double-clicking on a font. Right Font 5 also lets you share fonts via cloud services like Dropbox and Google Drive.

Download: RightFont 5 ($40 with free trial)

8. Font Agent 8

font agent 8 font management software for mac

FontAgent 8 is a simplistic font management app for Mac. FontAgent 8 comes with the basic option and offers multiple font display preview. The sidebar is dedicated for folders and other font management features. Other highlights of FontAgent 8 include Adobe Typekit integration, font search engine, Table View, auto-activation plugin for Adobe Creative Cloud and FontAgent Sync.

If you are an existing FontAgent user than you can opt for a V8 upgrades license or a FontAgent Sync subscription for $59/Year. As part of the Sync license, you will get software upgrades, support, and access to Insider cloud services.

Download: FontAgent 8 ($99 with free trial)

The Need for Font Management Tools on Mac

Font management tools help you handle various operations like installing and uninstalling fonts, handling missing fonts, comparing fonts, and other nuisances related to fonts. When you’re dealing with fonts on a day-to-day basis, the boost to productivity is certainly welcome.

If you do not want to invest in a third-party tool, you can always use the built-in Font Book to manage fonts on Mac.

Read the full article: The 8 Best Font Management Tools for Mac


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Pokémon Sword and Shield to land on Nintendo Switch this year


Nintendo and The Pokémon Company have unveiled the next Pokémon game in the main series. The new game will come in two variants later this year — Pokémon Sword and Pokémon Shield.

Nintendo announced the new game in a Pokémon Direct live stream. And if you’ve been playing Pokémon in the past, you’ll feel right at home. The design of the world and the characters looks just like Pokémon Let’s Go on the Nintendo Switch, but with more details.

There will be a new region called Galar and that vaguely looks like the U.K. In addition to cities, you’ll be walking around mountains, caverns and woods. And of course, there will be new monsters, new gym leaders, new fights and a blank Pokédex to fill.

Seeing this brand new world feels surreal when you think about the GameBoy days. Nintendo is probably going to sell a ton of games to new players and older players who still have fond memories of the early days of the franchise.

The new starting roster is made of three different monsters — Grookey, Scorbunny and Sobble. You’ll have plenty of time to think about your pick as the game should hit the stores at the end of 2019.


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TikTok is launching a series of online safety videos in its app


On the heels of news that TikTok has reached 1 billion downloads, the company today is launching new initiative designed to help inform users about online safety, TikTok’s various privacy settings and other controls they can use within its app, and more. Instead of dumping this information in an in-app FAQ or help documentation, the company will release a series of video tutorials that are meant to be engaging and fun, in order to better resemble the other content on TikTok itself.

The safety series, called “You’re in Control,” will star TikTok users and will make use of popular memes, in-app editing tricks and other effects, just like other TikTok videos do.

The videos will focus on a range of privacy, safety and well-being settings and other safety-related policies. This includes TikTok’s Community Guidelines, how in-app reporting works, plus other settings for protecting your privacy, control comments, those to manage your screen time, and more.

They’re not exactly your traditional how-to videos, however.

Instead, the videos showcase what’s often a more serious issues – like being overrun with unwanted messages – in a humorous fashion. For example, in the video about configuring your message controls, angry commenters are depicted as shouting passengers on an airplane while the user is depicted by an overwhelmed flight attendant.

“Too many DMs?,” the video asks. The flight attendant snaps his fingers, which causes most of the passengers to disappear. The scene returns to peace and quiet. It’s a simple enough analogy for TikTok’s younger user base to understand.

This is then followed by a screen recording that shows you how to turn off messaging within the TikTok app’s settings.

Other videos have a similar style.

A barking, growling dog is used to demonstrate Restricted Mode, for instance. A noisy crowd overlooking someone’s shoulder is the intro on the video about using comment controls.

Another video encourages the use of screen time controls, asking “can’t put your phone down?” and shows someone so wrapped up in their phone they aren’t watching where they’re walking.

But the video about the Community Guidelines is maybe the most cringe-y, as it feels a bit like your parents reminding you to “play nice.” However, it still manages to set a tone for what TikTok wants to promote – a community for “positive vibes” where everyone feels “safe and comfortable.”

At launch, there are seven of these short-form videos in the safety series, which will launch in the TikTok app in the U.S. and U.K on Wednesday. In time, the company plans to add other tutorials and expand the series across its global markets, it says.

Of course, TikTok needs more than a series of videos to make its app a safe and welcoming community, the way it desires. It also needs a combination of policies, settings, controls, technology, moderation, and more, the company says.

That said, a focus on user education is an important aspect to this larger goal – and it stands in stark contrast to how Facebook intentionally made its privacy settings so complex and difficult to find and use for so many of its earlier years, that people gave up trying.

How well TikTok can execute on user privacy and safety as the app grows still remains to be seen. For now, it tends to be talked about as either a wholesome and fun video experience, or an online cesspool filled with hateful content and child predators. It’s an app on the internet, so both versions of this story are likely true.

There is no large user-generated content site – even those run by Facebook, Twitter, and YouTube – that has figured how to properly police the hatefulness and evil contained in humanity. But TikTok, at least, takes care not to showcase that content in its main feed – you have to seek it out directly (or train its algorithm by never clicking on anything wholesome.)

But, so far, TikTok has been better reviewed by child safety advocates than you might expect. For instance, Common Sense Media – a nonprofit that provides unbiased and trusted advice about all sorts of media, including apps – said that the app, used with parental supervision, can be “a kid-friendly experience.”

The launch of the video series comes at a time when TikTok’s growth is surging. The app recently surpassed a billion installs across the iOS App Store and Google Play, including Lite versions and regional variations, but excluding Android installs in China, according to data from Sensor Tower.

Roughly 25 percent of those installs are from India, the report said. And around 663 million of TikTok’s total installs occurred in 2018, which made the app the No. 4 most downloaded non-game for the year.

However, installs alone don’t tell the story of how many people actually use the app or how often. And a chunk of these could be the same user installing the app on multiple devices, or even bots used to push the app up the charts. In addition, parents often download the app their tween or teen is using for monitoring purposes, but don’t engage with the app or its content on a regular basis.

 

 

 


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TikTok is launching a series of online safety videos in its app


On the heels of news that TikTok has reached 1 billion downloads, the company today is launching new initiative designed to help inform users about online safety, TikTok’s various privacy settings and other controls they can use within its app, and more. Instead of dumping this information in an in-app FAQ or help documentation, the company will release a series of video tutorials that are meant to be engaging and fun, in order to better resemble the other content on TikTok itself.

The safety series, called “You’re in Control,” will star TikTok users and will make use of popular memes, in-app editing tricks and other effects, just like other TikTok videos do.

The videos will focus on a range of privacy, safety and well-being settings and other safety-related policies. This includes TikTok’s Community Guidelines, how in-app reporting works, plus other settings for protecting your privacy, control comments, those to manage your screen time, and more.

They’re not exactly your traditional how-to videos, however.

Instead, the videos showcase what’s often a more serious issues – like being overrun with unwanted messages – in a humorous fashion. For example, in the video about configuring your message controls, angry commenters are depicted as shouting passengers on an airplane while the user is depicted by an overwhelmed flight attendant.

“Too many DMs?,” the video asks. The flight attendant snaps his fingers, which causes most of the passengers to disappear. The scene returns to peace and quiet. It’s a simple enough analogy for TikTok’s younger user base to understand.

This is then followed by a screen recording that shows you how to turn off messaging within the TikTok app’s settings.

Other videos have a similar style.

A barking, growling dog is used to demonstrate Restricted Mode, for instance. A noisy crowd overlooking someone’s shoulder is the intro on the video about using comment controls.

Another video encourages the use of screen time controls, asking “can’t put your phone down?” and shows someone so wrapped up in their phone they aren’t watching where they’re walking.

But the video about the Community Guidelines is maybe the most cringe-y, as it feels a bit like your parents reminding you to “play nice.” However, it still manages to set a tone for what TikTok wants to promote – a community for “positive vibes” where everyone feels “safe and comfortable.”

At launch, there are seven of these short-form videos in the safety series, which will launch in the TikTok app in the U.S. and U.K on Wednesday. In time, the company plans to add other tutorials and expand the series across its global markets, it says.

Of course, TikTok needs more than a series of videos to make its app a safe and welcoming community, the way it desires. It also needs a combination of policies, settings, controls, technology, moderation, and more, the company says.

That said, a focus on user education is an important aspect to this larger goal – and it stands in stark contrast to how Facebook intentionally made its privacy settings so complex and difficult to find and use for so many of its earlier years, that people gave up trying.

How well TikTok can execute on user privacy and safety as the app grows still remains to be seen. For now, it tends to be talked about as either a wholesome and fun video experience, or an online cesspool filled with hateful content and child predators. It’s an app on the internet, so both versions of this story are likely true.

There is no large user-generated content site – even those run by Facebook, Twitter, and YouTube – that has figured how to properly police the hatefulness and evil contained in humanity. But TikTok, at least, takes care not to showcase that content in its main feed – you have to seek it out directly (or train its algorithm by never clicking on anything wholesome.)

But, so far, TikTok has been better reviewed by child safety advocates than you might expect. For instance, Common Sense Media – a nonprofit that provides unbiased and trusted advice about all sorts of media, including apps – said that the app, used with parental supervision, can be “a kid-friendly experience.”

The launch of the video series comes at a time when TikTok’s growth is surging. The app recently surpassed a billion installs across the iOS App Store and Google Play, including Lite versions and regional variations, but excluding Android installs in China, according to data from Sensor Tower.

Roughly 25 percent of those installs are from India, the report said. And around 663 million of TikTok’s total installs occurred in 2018, which made the app the No. 4 most downloaded non-game for the year.

However, installs alone don’t tell the story of how many people actually use the app or how often. And a chunk of these could be the same user installing the app on multiple devices, or even bots used to push the app up the charts. In addition, parents often download the app their tween or teen is using for monitoring purposes, but don’t engage with the app or its content on a regular basis.

 

 

 


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The Shadow Ghost turns cloud gaming into a seamless experience


French startup Blade, the company behind Shadow, is launching a new set-top box to access its cloud gaming service — the Shadow Ghost. I’ve been playing with the device for a couple of weeks and here’s my review.

The Shadow Ghost is a tiny little box that doesn’t do much. The true magic happens in a data center near your home. When you sign up to Shadow, you don’t even have to get a box. You can simply subscribe to the service without any hardware device and use the company’s apps instead.

Shadow is a cloud computing service for gamers. For $35 per month, you can access a gaming PC in a data center and interact with this computer. Right now, Shadow gives you 8 threads on an Intel Xeon 2620 processor, an Nvidia Quadro P5000 GPU that performs more or less as well as an Nvidia GeForce GTX 1080, 12GB of RAM and 256GB of storage. You can optionally get more storage with an extra subscription. It’s a full Windows 10 instance and you can do whatever you want with it.

Most subscribers now access Shadow using one of the company’s apps on Windows, macOS or Linux. You can also connect to your virtual machine from your iOS or Android phone or tablet. And now, you can also buy the Shadow Ghost if you want to use the service on a TV or without a computer.

I first used Shadow during the early days of the service back in early 2017. My first experience of the service felt like magic. Thanks to my high-speed fiber connection, I could play demanding games on a laptop. The best part was that the laptop fan would remain silent.

But it wasn’t perfect. Nvidia driver updates failed sometimes. Or your virtual machine would become completely unaccessible without some help from the customer support team.

In other words, the concept was great but the service wasn’t there yet.

Things have changed quite drastically after years of iteration on the apps, the streaming engine, the infrastructure and even the GPUs in the data centers. Blade co-founder and CEO Emmanuel Freund told me that the service has been working fine for just a few months.

It’s no surprise that those technical improvements have led to less churn, more referrals and more subscriptions. In July 2018, the startup had 20,000 subscribers. Now, there are 65,000 subscribers. There’s even more demand, but the company has had a hard time keeping up with new machines in data centers.

Shadow is currently available in France, the U.K., Germany, Belgium, Luxembourg, Switzerland and parts of the U.S. The company simply can’t accept customers from anywhere in the world because they need to live near a data center with Shadow servers.

Playing with the Shadow Ghost

The original Shadow box was a bit clunky. You could hear the fan, you had to rely on dongles if you wanted to pair a Bluetooth device or connect to a Wi-Fi network and there was no HDMI port — only DisplayPort. Internally, Blade has been debating whether the company needs another box.

In 2017, it was too hard to explain the product without some sort of physical device — you can replace a PC tower with a tiny box. But now that gamers understand the benefits of cloud gaming, there’s no reason to force you to buy a box.

And yet, the Shadow Ghost can be a useful little device in some cases. For instance, while the company has released an Android TV app and is testing a new app for the Apple TV, your current TV setup might not be compatible with Shadow. Or maybe you primarily use a laptop and you want to create a desktop PC setup with a display, a keyboard, a mouse and a Shadow Ghost.

Everything has been improved. It is now a fanless device that consumes less than 5W when it’s on. It has an Ethernet port, two USB 3.0 ports, two USB 2.0 ports, an audio jack and a single HDMI port. Bluetooth and Wi-Fi have finally been integrated in the device.

When you boot up the device, you get a menu to connect to a Wi-Fi network or control your Bluetooth devices. You can also change some streaming settings, like in the app launcher.

Once you press the start button, the video stream starts and it feels like you’re using a Windows computer. With Steam’s Big Picture mode, you get a convenient setup for couch gaming. I had no issue playing demanding games, such as Hitman 2. It works perfectly fine with a Wi-Fi connection and a Bluetooth controller.

Using the Shadow Ghost feels just like using the Shadow app on a computer. So it’s hard to say whether you need the Shadow Ghost or not. It depends on your setup at home and how you plan on using the service.

Last summer, Blade planned to manufacture 5,000 units. But now that the user base has grown significantly, that first batch could disappear in no time. It is available starting today for $140.

A gold rush

Cloud gaming is a hot space right now. While some companies have been experimenting with this concept for a while (Nvidia, Sony), it feels like everyone is working on a new service of some sort. Maybe the next Xbox is going to be about streaming a game from a data center. Maybe Amazon will offer a game library in the cloud as part of your Amazon Prime subscription.

Emmanuel Freund believes that it could be an opportunity for Shadow. Everybody is going to talk about cloud gaming if Apple and Google announce new services. But the startup has years of experiences in the space and has tried hard to compensate when it comes to latency and internet speeds.

It’s going to be harder to compete on content though. Game publishers and console manufacturers could start releasing exclusive titles on their cloud gaming services. That’s why Blade is thinking about new gaming experiences and exclusive content that would make Shadow more than a technical service.

(Controller for scale)


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Threads emerges from stealth with $10.5M from Sequoia for a new take on enabaling work conversations


The rapid rise of Slack has ushered in a new wave of apps, all aiming to solve one challenge: creating a user-friendly platform where coworkers can have productive conversations. Many of these are based around real-time notifications and “instant” messaging, but today a new startup called Threads coming out of stealth to address the other side of the coin: a platform for asynchronous communication that is less time-sensitive, and creating coherent narratives out of those conversations.

Armed with $10.5 million in funding from Sequoia, the company is launching a beta of its service today.

Roussau Kazi, the startup’s CEO who co-founded threads with Jon McCord, Mark Rich and Suman Venkataswamy, cut his social teeth working for six years at Facebook (with a resulting number of patents to his name around the mechanics of social networking), says that the mission of Threads is to become more inclusive when it comes to online conversations.

“After a certain number of people get involved in an online discussion, conversations just break and messaging becomes chaotic,” he said. (McCord and Rich are also Facebook engineering alums, while Venkataswamy is a Bright Roll alum who worked with McCord on another startup before this.)

And if you have ever used Twitter, or even been in a popular channel in Slack, you will understand what he is talking about. When too many people begin to talk, the conversation gets very noisy and it can mean losing the “thread” of what is being discussed, and seeing conversation lurch from one topic to another, often losing track of important information in the process.

And there is an argument to be made for whether a platform that was built for real-time information is capable of handling a difference kind of cadence. Twitter, as it happens, is trying to figure that out right now. Slack, meanwhile, has itself introduced threaded comments to try to address this too — although the practical application of its own threading feature is not actually very user friendly.

Threads answer is to view its purpose as addressing the benefit of “asynchronous” conversation.

To start, those who want to start threads first register as organizations on the platform. Then, those who are working on a project or in a specific team creates a “space” for themselves within that org. You can then start threads within those spaces. And when a problem has been solved or the conversation has come to a conclusion, the last comment gets marked as the conclusion.

The idea is that topics and conversations that can stretch out over hours, days or even longer, around specific topics. Threads doeesn’t want to be the place you go for red alerts or urgent requests, but where you go when you have thoughts about a work-related subject and how to tackle it.

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These resulting threads, when completed or when in progress, can in turn be looked at as straight conversations, or as annotated narratives.

For now, it’s up to users themselves to annotate what might be important to highlight for readers, although when I asked him, Kazi told me he would like to incorporate over time more features that might use natural language processing to summarize and pull out what might be worth following up or looking at if you only want to skim read a longer conversation. Ditto the ability to search threads. Right now it’s all based around keywords but you can imagine a time when more sophisticated and nuanced searches to surface conversations relevant to what you might be looking for.

Indeed, in this initial launch, the focus is all about what you want to say on Threads itself — not lots of bells and whistles, and not trying to compete against the likes of Slack, or Workplace (Facebook’s effort in this space), or Yammer or Teams from Microsoft, or any of the others in the messaging mix.

There are no integrations of other programs to bring data into Threads from other places, but there is a Slack integration in the other direction: you can create an alert there so that you know when someone has updated a Thread.

“We don’t view ourselves as a competitor to Slack,” Kazi said. “Slack is great for transactional conversation but for asynchronous chats, we thought there was a need for this in the market. We wanted something to address that.”

It’s may not be a stated competitor, but Threads actually has something in common with Slack: the latter’s launched with the purpose of enabling a certain kind of conversation between co-workers in a way that was easier to consume and engage with than email.

You could argue that Threads has the same intention: email chains, especially those with multiple parties, can also be hard to follow and are in any case often very messy to look at: something that the conversations in Threads also attempt to clear up.

But email is not the only kind of conversation medium that Threads thinks it can replace.

“With in-person meetings there is a constant tension between keeping the room small for efficiency and including more people for transparency,” said Sequoia partner Mike Vernal in a statement. “When we first started chatting with the team about what is now Threads, we saw an opportunity to get rid of this false dichotomy by making decision-making both more efficient and more inclusive. We’re thrilled to be partnering with Threads to make work more inclusive.”

The startup was actually formed in 2017, and for months now it has been running a closed, private version of the service to test it out with a small amount of users. So far, the company sizes have ranged between 5 and 60 employees, Kazi tells me.

“By using Threads as our primary communications platform, we’ve seen incredible progress streamlining our operations,” said one of the testers, Perfect Keto & Equip Foods Founder and CEO, Anthony Gustin. “Internal meetings have reduced by at least 80 percent, we’ve seen an increase in participation in discussion and speed of decision making, and noticed an adherence and reinforcement of company culture that we thought was impossible before. Our employees are feeling more ownership and autonomy, with less work and time that needs to be spent — something we didn’t even know was possible before Threads.”

Kazi said that the intention is ultimately to target companies of any size, although it will be worth watching what features it will have to introduce to help handle the noise, and continue to provide coherent discussions, when and if they do start to tackle that end of the market.

 


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When brands violate customer trust, it’s tough to win it back


Trust is a fundamental building block of any healthy relationship, whether that’s between individuals or companies and customers. If you can’t trust the company you are doing business with to do the right thing by you, it’s hard to continue the relationship. Too often, we have seen this trust broken when it comes to data sharing.

Last week, a Wall Street Journal article revealed a practice of apps sharing highly personal data with Facebook without user knowledge, whether the user had a Facebook account or not. In a follow up article, the WSJ listed all 11 apps in its study (five of which stopped sharing data after being contacted by the publication). These included ovulation and heart monitoring apps.

Whatever the reason, if your users aren’t aware that you are sharing their data  in this fashion, and that would appear to be the case, then it’s a gross violation of trust between user and brand. Marc Benioff, co-CEO and co-founder at Salesforce has often stated, trust is one of the primary components of a healthy brand-customer relationship. If you mess that up, it’s going to be very tough going for you as a business.

In an interview in September with Bloomberg’s Emily Chang, Benioff had this to say about trust. “Every CEO needs to ask themselves what is the most important thing to you. What is the most important thing to your company? What is your highest value? I know our highest value at Salesforce is trust. Nothing is more important than the trust that we have that we have with our customers or employees or partners or our top executives,” Benioff explained.

He went onto say when companies misuse customer’s data, they are breaking that trust and that could involve losing key personnel or customers. “When you see top executives walking out. When you see customers questioning your privacy practices or how you’re using or misusing their data or how you’re misusing partnerships, you need to listen. You need to wake up. You need to [ask] what is going on. It’s very serious,” Benioff said

If Benioff is right, and trust is the basis of all business relationships, then you’re playing with fire when you abuse the trust by sharing data with third parties without your customer’s knowledge, and sooner or later that’s going to come back and bite you as a brand.

Let’s face it, people stop using apps for a variety of reasons that have nothing to do with something as fundamental as trust. It could just be buggy or slow, but when the app is sending data to another company without user knowledge, it’s easy enough to just remove it from the phone and find another one that doesn’t do that (or at least you hope it doesn’t).

For brands, perception is everything. If people begin to think you are not looking out for their best interests, or are putting profit over common sense protections, it becomes difficult to turn around those negative feelings, once they begin to harden.

If the brand continues to abuse its users time and again, it will eventually have an impact on revenue and begin to hurt your relationship with your existing customer base, and your ability to attract new customers to your products and services.

It seems like a risk that would be too big to take, yet we see brands take these risks time and again. If you don’t want to go that route, it’s pretty easy to prevent. Do right by your customers and they’ll continue to believe in you — or don’t, and watch what happens.


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Apple removes VoIP app clones from the App Store


Following my report from yesterday, Apple has removed many of the apps I pointed out. When you try to find them on the App Store, they are no longer available.

App Store Review Guidelines are very clear when it comes to app duplicates. According to rule 4.3, you can’t release the same app multiple times on the App Store has it is considered as spamming.

But that rule has been poorly enforced and some companies have taken advantage of that. In my original report, I focused on one category in particular — VoIP apps that let you get a second phone number and send and receive calls and texts from that new number.

Developers release multiple versions of the same app so that they can use different names, different keywords and different categories. This way, they can cover a wide range of keywords when you’re searching for an app in the App Store.

So let’s look at the developers I called out yesterday. It’s still unclear if some of these apps will reappear after some changes.

TextMe, Inc.

BinaryPattern and Flexible Numbers LLC

Appverse Inc.

Dingtone Inc.

This case illustrates once again that Apple holds the keys to the App Store kingdom. The company acts as a judge and can make or break some companies.

Some of those companies have released clones of their apps and benefited from that strategy for many years. The main issue here is that App Store rules aren’t enforced consistently.

Plenty of clones in other categories

The clone plague is far from over. Many categories also use this App Store optimization strategy.

JPEG Labs has released four different apps that let you print photos in Walgreens or CVS stores around you. They all do the same thing but have different names and keywords. (They also tell you to leave a review right after opening the app.)

Photo Prints: 1 Hour Photos

Print Photos: 1 Hour Prints

Printmatic 1 Hour Photo Print

Same Day Canvas Photo Prints

When you can’t beat them, acquire them

Another good example is MailPix, Inc. You can find multiple copies of the same app. The company is also slowly expanding its App Store footprint by acquiring competitors and changing those apps into duplicated versions of the main app.

MailPix acquired Photobucket’s printing app to turn it into a clone.


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When brands violate customer trust, it’s tough to win it back


Trust is a fundamental building block of any healthy relationship, whether that’s between individuals or companies and customers. If you can’t trust the company you are doing business with to do the right thing by you, it’s hard to continue the relationship. Too often, we have seen this trust broken when it comes to data sharing.

Last week, a Wall Street Journal article revealed a practice of apps sharing highly personal data with Facebook without user knowledge, whether the user had a Facebook account or not. In a follow up article, the WSJ listed all 11 apps in its study (five of which stopped sharing data after being contacted by the publication). These included an ovulation and a heart monitoring apps.

Whatever the reason, if your users aren’t aware that you are sharing their data  in this fashion, and that would appear to be the case, then it’s a gross violation of trust between user and brand. Marc Benioff, co-CEO and co-founder at Salesforce has often stated, trust is one of the primary components of a healthy brand-customer relationship. If you mess that up, it’s going to be very tough going for you as a business.

In an interview in September with Bloomberg’s Emily Chang, Benioff had this to say about trust. “Every CEO needs to ask themselves what is the most important thing to you. What is the most important thing to your company? What is your highest value? I know our highest value at Salesforce is trust. Nothing is more important than the trust that we have that we have with our customers or employees or partners or our top executives,” Benioff explained.

He went onto say when companies misuse customer’s data, they are breaking that trust and that could involve losing key personnel or customers. “When you see top executives walking out. When you see customers questioning your privacy practices or how you’re using or misusing their data or how you’re misusing partnerships, you need to listen. You need to wake up. You need to [ask] what is going on. It’s very serious,” Benioff said

If Benioff is right, and trust is the basis of all business relationships, then you’re playing with fire when you abuse the trust by sharing data with third parties without your customer’s knowledge, and sooner or later that’s going to come back and bite you as a brand.

Let’s face it, people stop using apps for a variety of reasons that have nothing to do with something as fundamental as trust. It could just be buggy or slow, but when the app is sending data to another company without user knowledge, it’s easy enough to just remove it from the phone and find another one that doesn’t do that (or at least you hope it doesn’t).

For brands, perception is everything. If people begin to think you are not looking out for their best interests, or are putting profit over common sense protections, it becomes difficult to turn around those negative feelings, once they begin to harden.

If the brand continues to abuse its users time and again, it will eventually have an impact on revenue and begin to hurt your relationship with your existing customer base, and your ability to attract new customers to your products and services.

It seems like a risk that would be too big to take, yet we see brands take these risks time and again. If you don’t want to go that route, it’s pretty easy to prevent. Do right by your customers and they’ll continue to believe in you — or don’t, and watch what happens.


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Polestar unveils its all-electric response to the Tesla Model 3


Volvo’s standalone electric performance brand Polestar introduced Wednesday its first all-electric vehicle — a five-door fastback that is gunning for the Tesla Model 3.

In the past few years, every time an electric vehicle — concept, prototype, or production version — has been unveiled, the term “Tesla killer” has been tossed about regardless of whether that car will ever even come to market.

In the case of Polestar 2, it’s unclear if it will be the “Tesla killer.” It’s possible that an entirely new group of customers will be attracted to the vehicle. What is clear: the Polestar 2 was designed to compete with the Tesla Model 3 in the U.S., Europe and China. 

You can watch the reveal on Polestar’s YouTube channel.

The specs

The Polestar 2 meant to be a performance electric vehicle. It’s equipped with two electric motors and a 78 kilowatt-hour battery pack that has an estimated EPA range of about 275 miles.

The Polestar 2’s all-wheel drive electric powertrain produces 300 kW ( an equivalent of 408 horsepower) and 487 lb-ft of torque. This is above the rear-wheel (and currently cheapest) version of the Model 3. It’s just a skoosh under the dual-motor performance version of the Model 3, which has an output of 450 horsepower and 471 lb-ft of torque.

The Polestar 2 accelerates from 0 to 100km (about 62 mph) in less than 5 seconds — again a stat that puts it right above the mid-range Model 3 and below the performance version.

Polestar 2-Exterior-Front

Android inside

In 2017, Volvo announced plans to incorporate a version of its Android operating system into its car infotainment systems. A year later, the company said it would embed voice-controlled Google Assistant, Google Play Store, Google Maps, and other Google services into its next-generation Sensus infotainment system.

Polestar has followed Volvo. The Polestar 2’s infotainment system will be powered by Android OS and as a result, bring embedded Google services such as Google Assistant, Google Maps, and the Google Play Store into the car.

This shouldn’t be confused with Android Auto, which is a secondary interface that lays on top of an operating system. Android OS is modeled after its open-source mobile operating system that runs on Linux. But instead of running smartphones and tablets, Google modified it so it could be used in cars.

The Polestar 2 will also have so-called “Phone-As-Key technology,” which basically means customers will have the ability to unlock their car remotely using their smartphones. This capability opens the door — literally and figuratively — for owners to rent their vehicle out via car sharing or use a delivery service to drop off items in the vehicle.

The feature also allows Polestar 2 to sense the driver upon approach. 

Polestar 2-Interior

Market plans

The base price of Polestar 2 is 39,900 euros ($45,389), the company says. However, for the first year of production the pricier “launch edition” will only be available at 59,900, or about $68,000. (The prices are listed before any federal or state incentives might be applied).

Production of the Polestar 2 will begin in early 2020 at its Chengdu, China factory. The company is initially targeting sales in China, the U.S., Canada and a handful of European countries that include Belgium, Germany, the Netherlands, Norway, Sweden and the UK.

Polestar, like its potential rival Tesla, is also ditching the dealership. Polestar will only sell its vehicles online and will offer customers subscriptions to the vehicle. Subscription pricing will be revealed at a later date, Polestar said.

The automaker is also opening “Polestar Spaces,” a showroom where customers can interact with the product and schedule test drives. These spaces will be standalone facilities and not within existing Volvo retailer showrooms.

Polestar was once a high-performance brand under Volvo Cars. In 2017, the company was recast as an electric performance brand aimed at producing exciting and fun-to-drive electric vehicles — a niche that Tesla was the first to fill and has dominated ever since. Polestar is a jointly owned by Volvo Car Group and Zhejiang Geely Holding of China. Volvo was acquired by Geely in 2010.

The company’s first vehicle, the Polestar 1, was unveiled in September.  The Polestar 1 is not a pure electric vehicle; it’s a plug-in hybrid with two electrical motors powered by three 34 kilowatt-hour battery packs and a turbo and supercharged gas inline 4 up front.

Polestar said Wednesday that its next vehicle, the Polestar 3, will be an all-electric “performance SUV.” The company didn’t provide any additional details about the Polestar 3.


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